Aircel Complaints & Reviews

Good Evening Sir, I made 2 recharge on Different-Different mobile no.[protected] and [protected] with 109 Rs for both mobile no. According to Aircle Offer Under Recharge 109 Rs Customer can get 3 in 1 benefits like 1) Aircel to Aircle 109 mins 2) 109 MB Data 3) 109 Rs talk-time with 30 Days validity. When I was recharge[protected] and [protected] with 109 Rs. for both. but Still i'm not got my benefit. kindly help me... I paid 218 Rs but Aircle Delhi was not provide me recharge benefits Thanks & Regards Deep Singh [protected]

Dear sir, I have lost my sim few days ago. Kindly block my aircel sim on most priority basis. My sim card no is [protected], kindly deactivate my aircel mobile number.please give me a conformation to shortly my e-mail id is [protected]@gmail.com My alternate no is [protected]. Thanks & regard Sikandar E Azam Qureshi.

मेरे account से हमेसा balance कटता रहता है पिछले महीने में 40 रुपया कटा और आज फिर 25 रुपया काट लिया गया है ऐसे में हमे balance नहीं रखना पड़ेगा बार बार आप बैलेंस काट लेते है

sir mene online recharge 20/07/2015 ko 05:35pm ko 69 ka recharge kiya tha, sir muje balance to mil gaya lekin 69 minuts nahi mile. maine customer care ko bhi call karne ki koshis ki lekin mera number hi nahi laga. please sir requste hai ki sir meri samasya solve ho jani chahiye. ok

Dear sir, I am a customer of aircel and on may 21st 2015 i had recharged with an amount of 800 and on that month, without my activation started the aircel service in my no.[protected]..and deducted the amount of 75 from my mobile after this deduction i spoke to custmer service they were telling that the deduction is due to the activation from your side and didnt put the deducted amount...after some days again the same service got activated and deducted the same amount i tried several times to call between 8am to 12am but was always saying all routs are busy...i tried several days and after that i left that... After that on june 22nd i recharged with amount 500 on the same month they started deduction from my balance...they deducted on june29, july 7, 9, 10 two times(aircel service)+another (pleasent babes 75rs), 11th, & 12th (aircell service) at last they deducted and made my balance 0 .. I tried several times and spoke to custmer care on saturday11th of july and tell the matter the executive promised me and said that within 48hrs they will refund the deducted amount back to your mobile..reference no. is 1-[protected].but what happend was the vary next day they again deducted amount of 75 through the aircel service pack... So around total 600rs deduction totaly they have done in this month without my activation and on previous month it was 150 ...i lost around 750... The thing is that every time while i was recharging with a higher amount the soon started deduction...so from this i think all these things are doing with their knowledge.. Only thing i want to know is whether i will get the deducted amount because the amount is very big for me...still activation msgs are comming in my no. pls stop this. I recharged for an amount 10 that also deducted by activating services like Glam diva pack.. Hope will soon refund my deducted amount to MY no.[protected] And if not ready to refund then i will have no more option just quit from aircel and go for some good service through portabillity.. Thank You LEO PAUL.T

I have purchase new sim card of Aircel with rs.175, they give me bal of 60 rs., but out of it, they deducted 30 rs. from my balance without my knowledge.I continuously trying to contact them on 198 and 121 no. but since last fast days they are busy.

Recharge on[protected] Rs matter and did not balance yet I have often spoken to customer care even if no response was not clear what discripstation your service is written in the Recharge, who offer 109 Rs.
You provide 109 mb data, Aircel- Aircel local 109 minutes and 109 Rs Balance
that service you provided but u could not do this
you not send my balance 109 Rs
On my mobile
on this number [protected]

My number is [protected]. I didn't request for any services but I received an SMS mentioning that 'FUN TV service has been activated on your mobile' and Rs. 35 had been deducted from main balance. When I called 155223 to unsubscribe the service I had been informed that there are no VAS on my mobile. I want you to look into the matter and refund my Rs. 35 as soon as possible.

On 20/07/15 there was an unexpected deduction of Rs 80(approx) from my phone balance ( mobile no: [protected]) & it became Rs 0.00. Then on the same day I recharged my account with Rs 100. On 22nd morning it was about Rs 90. All on a sudden in the evening it became Rs 0.0, although no VAS or any internet usage or call was made. Repeated non cooperation from the customer care compelled me to complain. DR.DIPANKAR SAHA [protected]

Hi Aircel Team,

I am using two number from more than 3.5 years now these day facing the all balance reduce from Both Number:

[protected]: I have recharge multiple time from last six month but aircel doing the reduction from mobile balance, I called many time in customer care to close all unnecessary application .
I have recharge with 150 and 100 than again 110 but aircel detect the all amount from this mobile account after closing the unknown services from aircel which is auto enable.

But don’t understand why they don’t understand the problem o[censored]ser. So I am thinking to portability of this number and I have to complain in consumer forum about those incident happening from aircel.

[protected]: Sam thing happening with this number

Thanks,
Kapil

This is to share my typical bad experience regarding unusual balance deduction made by aircel.

My number is [protected], a west bengal connection from district dakshin dinajpur. Just a few days back i recharged with 150. And after that i have been charged with 30 rupees back to back just after 3 days 2 times.

I never requested for any kind of service but surprisingly i have received messages acknowledging that. This is really irritating. Your customer care is also not well responding to resolve the issue, even most of the times it seems to be not reachable.

I want my fare money to be refunded. Please take care of my request and do the needful.

I paid my bill in june, store person didn’t tell me about the status of my no or whatever????, he just take the Amt Rs 1965/- and ensure me to start my no services in 24 Hrs.And when I contact him again he regular make me fool. After that I again visit AIRCEL store, this time he issued a duplicate Sim for my no.please help me, services not started.

सर मेरा नम: ह [protected] सर मेने कल ही अपने फोन म 110 का रीचार्ज कराया था ओर मेने 8 रुपे मे लोकल कॉल सस्ती कराई थी तो करीब मेरे फोन मे 89 रुपे थे जब मे आज सुबह देखता हु तो 2 रुपे बचे थे ऐसा मेरे साथ पहली बार नही कई बार हो चुका ह मेने कस्टमर केयरे पे कॉल की थी तो कहते ह आईएसडी कॉल की हे जो की मेरे फोन म न तो डायल नम म ह न ही रीसीव म ह सर जब भी म बैलेन्स डलवाता हु इसी तरह कट कर लिए जाते ह आप जांच कराये या फिर इन्का नम फेक दु

With utmost concern, I would like to inform you that for last one month, the call drop, no network coverage and snapping off of connectivity during call is very frequent, all over Kolkata, whether I am in open or inside a room.I have a net connection on this number but most of the time net connection is either poor or net connection is not available. You are requested to address my grievances at your earliest. Sincerely, Ajoy Kumar Mahapatra, EE-182/9, Saltlake, Kolkata-700091. Email:[protected]@rediffmail.com Mobile: [protected](Aircel), [protected](Reliance).

Hi, From my number balance got diducted rs 300, when I call Coustomer service they not responding properly when I call without answering my issue cutted call and now it saying heavy traffic and not connecting feeling like why I chosen aircel network and on July 4 i arecharged 299 1.75 GB 3g and unlimited 2 g for month again on July 8recharrecharged 447 1.75 3g for 3 months but still balance deducted please refund

Even after complaining several times, it is found that every time i recharge my mobile, u guys deduct my balance by renewal o[censored]seless services like - dialer tune and nyasa astrology. I had recharged on 19 july, and within 2 days i have been renewed to many useless services i never subscribed too. It has been a regular affair.Now i demand some action from your side. I want a refund asap.

The day before yesterday Rs 30 has been deducted and refunded after complaining about that and yesterday Rs 50 deducted and don't respond the call and always shows the Complain helpline no 198 was busy after dialing more that 20 times and Call automatically disconnected every time.

I want to inform u that balance of rs 30 deducted from [protected] on 21st july.After that i contacted to 198 complaint section on which one executive mr manoj received my call and disconnected my call during conversation saying that balance is not reverssible.Then i call on the no155223 to stop the service but on the IVR the massage i got there is no service activated in your number.

sir. My name is V.Harikrishnan my phone number is[protected]. I have changed MNP from Tata docomo to Aircel network. The number is activated but not recharging, no outgoing, no sms reciving and outgoing. I have complained many times in Aircel company and customer care. But nobodies responed to me. i have distrubed in mentaly and business sector also. so help me and clear my problem. Thank You

Hallo sir
I am Anil. I'm living from jammu. My aircel prepaid number-[protected] .Every now and then VAS services are activating automatically and account balance is debiting. I have already lost so much of money due to this cause. It's very cheated network. Aircel is very very cheating network. They deducted my balance two times 17 and21 july 99 and 40 rupess. aircel customer care also doesn't help at all about this.Please help me and refund my balance 139 rupess...