Aircel Customer Care
Aircel Ltd.
Customer satisfaction rating: 39%
Submit a Complaint
8713
COMPLAINTS

Aircel Customer Care

Aircel Ltd.

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Address
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1067
down
451
+91 12 4476 5000  [Head Office]
up
616
down
256

Fax:
Fax:
+91 12 4429 0524  
+91 11 2699 0095  
+91 22 4260 6070  
+91 20 4140 6699  

Additional info
Hyderabad
No.8-2-681/3A & 8-2- 681/3, Lakshmi Cyber Centre, Road No.12, Banjara Hills, Hyderabad - 500 034
+91 40 6554 1234

New Delhi
A44, Mohan Cooperative Industrial Area, Near Haldirams, Mathura Road, New Delhi – 110 044
Tel: +91 97 1609 9999
Fax: +91 11 2699 0095

Bangalore
69/1, Golden Millennium 4th Floor, Millers Road, Vasanth Nagar, Bangalore - 560 052
+91 88 9204 1111

Mumbai
Opus Centre, Opp. Hotel Tunga Paradise, Road No : 47, MIDC, Andheri-Kurla Road, Andheri East, Mumbai – 400 093
Tel:
+91 97 6809 9990
+91 22 4260 6240
Fax: +91 22 4260 6070

Pune
CommerZone, 144 / 145, 2nd Building, 6th Floor, Ashok Samarth Path, Yerwada, Pune – 411 006
Tel: +91 20 4140 6666
Fax: +91 20 4140 6699

Chennai
4th Floor, Spencer Plaza, No.769, Anna Salai, Chennai – 600 002
Tel: +91 44 4228 0000
Fax: +91 44 4228 0123

Kolkata
Globsyn Crystal Building, 3rd Floor, Block EP, Plot - 11 & 12, Sector-V, Salt Lake, Kolkata - 700 091
Tel: +91 98 0459 8045
Fax: +91 33 2357 4236

Coimbatore
No.114, 2nd Floor, Sri Arthanari Towers, Race Course Road, Coimbatore – 641 018.
Tel:
+91 42 2650 2583
+91 42 2650 2683
Fax: +91 42 2427 0170

Ahmedabad
B-1005, 10th Floor, Narnarayan Complex, Opp. Ganesh Plaza, Nr. Navarangpura Bus Stand, Ahmedabad – 380 009
Tel: +91 79 6513 3001
Fax: +91 79 4007 5340

Ernakulam
3rd Floor, RR Arcade, Geethanjali Bus Stop, Thammanam Post, NH By-pass, Ernakulam – 682 032
Tel: +91 48 4419 0000
Fax: +91 48 4419 0350

View More Information...

Customer satisfaction rating
39%
Complaints
8713
Pending
4708
Resolved
2244
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Aircel related photos (822)

Aircel Complaints & Reviews

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Aircel — calls barred

 Mayn0960 on Jan 3, 2018
I have enough balance in my account and the validity is still far from getting over, yet my outgoing calls aren't working. My incoming calls are all working properly. I would like the required authorities to get through the matter as soon as possible.
It has been occuring for quite a few weeks for now.
My available balance is : rs.81.76
Validity : 25 jul, 2020.
Thank you....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — deactivation of 2rs pack

 Diksha Tyagi on Jan 3, 2018
Auto deducting 2 rs daily i did not activated any service. I have not used your mobile data please refund my amount or disconnect this number permanently, i don't want to continue with this fraud company. I'm trying to connect your customer care but all lines are busy.

Request you please deactivate this service asap and return my money back.

Activated service: ndmc170317pi2
My number: [protected]

About deactivate ndmc 170317 pi2...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — balance cut without reason

 rishubham on Jan 3, 2018
Yesterday my main balance had been cut without any reason. They activated any services which i does not how activated and now when i call to 198 they does take my call i tired more than 30 times but they does not pick my phone. My number is [protected]. After 1/2 months they cut down balance without any reason and did not pick my phone. Please see my request....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — not able to port because of upc code.

 ashishpiku on Jan 3, 2018
Hi,
I am trying to get upc code from last 1 week as i have to port my no. Due to network issue in my area. But, till now i haven't received any code from aircel.
My aircel no. Is [protected]. Plz provide code as soon as possible because i am facing a big network problem while calling.
I feel aircel should concentrate on expanding their network in urban area first....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Aircel — my complaint is not resolved : money refund for unwanted subscription

 Eetu on Jan 2, 2018
My complain is not resolved
My balance is deducting continuously for unwanted subscription.
I want my money refund
I have send stop to them still they are deducting my balance with call rate cutter and internet services.

Thanks for subscribing to rs. 22 aircel pack. Now enjoy, all local + std mobile calls@20p/min for 28 days. (Validity accumulation feature included)

Your ndmc170317pi2 pack has been renewed on your aircel mobile.

Thanks for subscribing to rs. 22 aircel pack. Now enjoy, all local + std mobile calls@20p/min for 28 days....
Complaint comments  Read comments [3]Complaint category Products & Services

Aircel — about ndairpi2 deactivation

 RajeevChaudhary on Jan 1, 2018
Sir, i have a very big problem because my balance is deducting rs 2/day for ndairpi2 (Undesirable service). I also complained many times in customer care executive and expressed *121*0200# and messaged 'stop' at 155223 but i have not found any solution till now. Really this is very terrible because i am not accepted any such service. Please consider it fast.
My no-[protected]...
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Aircel — activation of vas services without users knowledge

 Lavanya Banela on Jan 1, 2018
I dont activate any vas services but my balance is cutting down every month since past 6 months and i deactivated after knowing of my num vas services but again activated other vas services... I filed a complaint in customer service but of no use... Nw im done with aircel services... Lost all its reputation so gaining profits in this stupid ways... Hell with this telecom service...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — mobile number portability issues-9842462731

 Prasanna Kumaravadivel K on Jan 1, 2018
Sir,
My number [protected]. Iam trying to switch from aircel to jio. I had received port number. But every time i request to change from aircel to jio, aircel rejected reason pending dues. But on 21 dec 2017, i paid the pending dues, and i also paid in excess. I also had security deposit. I having excess amount on 31.12.2017. I have been rejected 3 time in a row. Ievery time i request to change they the aircel simply reject my request by simply saying pending dues. This is not fair aircel. U have to do what customer prefers. I need a solution. I need to port out from aircel. Give me a solution...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Aircel — deactivate dazzling queens

 Muruga38 on Jan 1, 2018
Deactivate dazzling queens. It was automatically charged. I am not gone to that site. U should refund the amount charged by you a sum of rd.10. Otherwise i have no alternative to chnge to other network. U may change ur attitude of charging like this. Trying tying fruit truth think fruit think they needful the day she try dun dun st the sun so did...
Complaint comments  Read comments Complaint category Sexual Abuse

Aircel — incoming call facility

 Kumarvamit on Jan 1, 2018
Dear sir,
My sim card is not receiving thae incomming all facility. When someone use to call on my number then there is problum causing that the incomming call facility are restricted to this number., and when i used my sim card to another mobile also then there is the same problum occur.in that also there is problum saying incomming call facility are restricted to this number
So kindly please solve this problum
Thankyou...
Complaint comments  Read comments Complaint category Mobile Handsets

Aircel — security and personal issues

 sshhaalluu on Dec 31, 2017
Sir i want to delete all my call records till today for sm security reasons and prsonal issues... Kindly take a immiediate action and dlt all call details... Its very very urgent sir due to personal issues anf family matter... So plz resolve my problm first... It will b very kind of u sir... Its very important sir... My sim is aircel sir nd plz take immediate action...
Complaint comments  Read comments Complaint category Law & Civil Rights

Aircel — wrong deduction without any subscription

 Ajay_JSR on Dec 30, 2017
On 30th of dec 2017 at 9.42 am, i got a massage “thanks you for choosing lehrer tv weekly at rs 30.0. You have been charged rs 30.0……so on, ”
And rs.30.0 deducted in my balance without any subscription,. My no. Is [protected]. I tried many time to talk to the customer care executive but they all time disconnected the line. So, why my data stopped, see this issue and revert back my deducted amount immediately.

And i tell you many ties this type of problems ours, if you give so bad service who will use your service. That’s all....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — port message to 1900 can't be send [Resolved]

 Drgausai on Dec 30, 2017
I want to port my no [protected] as i want 4g sim on this no. I tried many times to send port message to 1900 for one month but this message can not be sent, then i mailed at appellate. Rajasthan and they replied that issue was ressolved and now u can generated upc code but still i am not able to send port message at 1900. Please provede me upc code to port my no.
- dhannaram gausai...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — mnp code/upc not received from aircel

 Jogendra Kumar Sahoo on Dec 30, 2017
Hi,

My aircel number is [protected]. After news about aircel shutting down it's mobile operations, i have been trying to get porting code from aircel. But despite multiple attempts from last one week., i have not yet received the code. Please look into the matter asap.

I sent sms to 1900 with content "port [protected]" but not received any code yet.

More info:

My number - [protected] was a postpaid number and has been converted to prepaid more than 6 months back. I am currently a prepaid customer.

I am currently having...
Complaint comments  Read comments [1]Complaint category Telecommunications

Aircel — message is not going saying error 10

 kamesh logan on Dec 29, 2017
I need to port my aircell sim to vodafone
I tried many time to send sms, but its coming "not send pls try again later, error 10"
I had this problem about 4-5 months
A few weeks before it the error was like error 28#
But now the is tellin as error 10
I called aircell customer care they said to change my message service number i tried then also not working
My aircell number is +91 [protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — aircel deducted my 139 rs from my account balance and charged me with my knowledge with their 139 rs stupid plan. my mobile number is 850750705 [Resolved]

 Âmâń Śàhu on Dec 29, 2017
I had 180 rupees in my aircel account balance. My mobile number is [protected]. Today at around 3:30 p. M i got a message from aircel saying that you have successfully recharged your number with 139 rupees plan undetected my account balance with 139 rupees now i have 180-139 = 41 rs as my account balance. I did not ask for recharge it is a fraud done by aircel.in the era of 4g y will i a 2g recharge. It is a fraud done by aircel please give my money back and take back your 139 rupees stupid plan. I don't want this type of fraud service from airtel again in future otherwise i will opt out from your...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — data service validity date

 Pari Prasad on Dec 29, 2017
Today i got an offer from aircel company through message. This offer was 2g data for 28 days so i recharged this plan charge 29rs before 2 hours. Then i got a message from company. But this message shows 7 days validity.. I am very disappointed for this... My number is [protected]. I hope you consider this complaint and solve this soon and validity date will be increase from 7days to 28 days.....
Complaint comments  Read comments Complaint category Telecommunications

Aircel — trouble in sending port message

 Rounak786 on Dec 29, 2017
Team,

I am fed up in doing port message again and again it is not sending. I think aircel has blocked me to send port message. I also talked to aircel customer care but that also not resolved my problem.

I have a business and i need to port my number asap.
Please look into this matter and resolve.

Thanks for your cooperation in advance....
Complaint comments  Read comments Complaint category Telecommunications

Aircel Tn — unable to receive incoming calls

 Venkat Appu on Dec 28, 2017
I'm not able to receive incoming calls from any number.. I given compliant for this issue. They told me "compliant registered so it will be solved before 28th dec 2017 but finally no response" still same problem occuring.. And also i couldn't make call to customer care. Simply they made me on number busy tone. Really i was disappointed from aircel team. Please help me as soon as possible. My mobile no. [protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — linking the mobile no with aadhar card

 Ananthapadmanaban gururajan on Dec 27, 2017
I have brought life time validity card for rs 888 at the year of 2001. Since i am using another mobile operator with my phone the frequency of recharge usually less in this aircel number but for all the bank related transactions, i have registered this mobile number. Now when i try to link aircel number with aadhar card the aircel office person want to recharge the number to get linked with aadhar.

All they want is otp number to get linked, why i need to recharge now to get linked to aadhar for a active account with balance of rs 50 in it.

For aircel guys
For...
Complaint comments  Read comments [4]Complaint category Mobile Service Providers

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