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Aircel Complaints & Reviews

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Updated: Aug 8, 2025
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K
krupasindhu Padhi
from Aizawl, Mizoram
Sep 17, 2011
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Address: Bhadrak, Odisha

The Mobile Service Provider i.e., Tata Docomo & Aircel are deduction of rupees from my account without and calling please look into the matter.
Dear Customer,

We regret the inconvenience caused to you. Kindly share you Aircel number along with the registered name and contact details for the same with us at [protected]@aircel.co.in for us to escalate your concern for a resolution. Request you to also specify your concern and the alternate contact number in the complaint.

Regards
Aircel Customer Service Team
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    E
    estpaul
    from Chennai, Tamil Nadu
    Sep 17, 2011
    Resolved
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    Resolved

    Address: Vellore, Tamil Nadu

    Sir,

    I am receiving Vulgar message and Calls from this mobile number. I do not know whom to contact or stop this. Please help me on this. He is sending more messages

    Thanks
    Leela
    Aug 13, 2020
    Complaint marked as Resolved 
    Madam,

    Women police are working like anything for the safety of ladies these days.
    Just write a compliant with date and place and send it to nearest women police station and DIG by speed post without revealing your identity address and mention in the complaint about your identity cant be reveealed for safety reasons. If needed, state ur mail id or just a office phone number for details.
    Be cool . Law work and yield results.. 100% guarantee that He will be punished and i[censored] file a complaint in person, he will be in JAIL within 2-3 days for sure.


    Know about woman power in law ... Realy madam...

    Aircel — vulgar messages

    hello sir,
    i am getting vulgar cheap calls / messages from[protected] number please help me please block this number or check whose calling n from where he made my life hell please help
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      A
      Ashish Joshi
      from Jabalpur, Madhya Pradesh
      Sep 16, 2011
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      Address: Delhi

      Dear Sir,

      Kindly Deactivate Caller Tune from My Cell No - [protected], which have activated by default....


      Rgds,
      Ashish
      Dear Customer

      To deactivate the caller tune service from your number, simply send SMS DT DACT to 53000 or you can also unsubscribe by calling our Aircel Customer care at[protected] or 121 from your local Aircel number.

      We wish to help you.

      Regards
      Aircel Customer Service Team
      DIALER TUNE DEACTIVATE

      DEAR SIR,

      KINDLY DEACTIVATE DIALER TUNE ON PHONE NO 0191-[protected] WHICH WAS ACTIVATED DUE TO FAULT.


      REGARDS
      CHAND JI KOUL
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        J
        Jasbant Thakur
        from Ratlam, Madhya Pradesh
        Sep 16, 2011
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        Address: Damoh, Madhya Pradesh

        sir some people come to my home and they said we are from Aircel company , we want to install a Aircel Tower in your village Simri Jalam singh , Po. Lakhani, Teh. Jabera Ditt. Damoh, because of your land's Location is proper for our tower installation, they said that we want the Land's khasra b-1 for legal support , then I provide for him these documents after two day i have got a massage through the no. [protected], Dated[protected] , that ur tower no. is 4021158/15.6 and we want for Security money of Rs 20000/- in under of 12 Hours ,on the Same day I provide the money for Security and Registration sum of 20000/-, but now there is no process about the installation for tower and i think my money is Laps by Aircel.
        It is true because I have already more than diposited Rs.3, 00, 000/-(three lacs) but still my advance is not yet sent.
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          T
          theend
          from Delhi, Delhi
          Sep 15, 2011
          Resolved
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          Resolved

          Address: Punjab

          hello
          i am using aircel 3g service on a dongle for the last three to four months from july i having these problems ..all file sharing sites are blocked on aircel network whereas other isp like airtel reliance and tata are not blocking it nd the customer care has no answer to that they always say talk to tech dept and tech dept says talk to cust care..i am using these nos : [protected],[protected],[protected] i am soon gng to move these nos to another carrier coz u people have no answers..i am having network problem at my home and not a single visit by your executive as i registered a complaint 2 months back..i also tried to email you at [protected]@aircel.co.in but no reply from the compnay.. my primary no is [protected] & sites i am having problem is
          www.filesonic.com
          www.fileserve.com
          www.rapidshare.com
          www.megaupload.com
          www.mediafile.com & many more file sharing sites
          i need an answer A.S.A.P
          Aug 13, 2020
          Complaint marked as Resolved 

          Aircel — Worst service from Aircel.

          I am using aircel for past 5+ years. I have asked for a new number in addtion to my other CUG number. They gave the number and SIM card. But suddenly one day they disconnected incoming and outgoing for that number. When contacted Aircel customer care, they asked to get in touch with the person gave him the new connection and they wont be able to help in this. (See how good customer service they provide).
          After i got in touch with the person it has been 3 days the number is not yet activiated. As a customer i dont have any other people to contact other than the person who gave me the connection. If the customer care is called you will be put in automated voice message for almost 3 mins and then you need to wait for unknow number of minutes in the line. Sometimes the call get diconnected.

          Worst service provided from Aircel even for long term customers. These people are making me to think twice if i need to go with their subscription. Disgusting.

          My number is :[protected]. If some one in aircel who is really interested in customer satisfaction can call me.
          This is strange, even I have been using it for quite a while now and so far my experience has been very good. I would suggest you to visit the nearest Aircel store and discuss it with them, which I generally do and trust me it works most of the time.
          I am also one of the FRUSTRATED customer of Aircel!

          The major issue 'm facing is with Roaming facility.

          Last four days I was on kerala, and as soon as I left the HOME network from TN and entered to Kerala, my mobile has not gone to the Roaming mode, and stopped incoming & outgoing calls.

          In the past also I had faced this problem, with reference to that I decided to talk to the concerned people.

          Today I returned to my home location and I called up customer care and my day has become useless due to the non response from these people. Even customer care person is least interested to reveal his name and giving the complaint number.


          USELESS / NONSENSE NETWORK - AIRCEL.

          If you are person who is on ROAMING frequently, before opting AIRCEL think thrice no no 100 times

          Aircel — Worst customer service of Aircel..!!

          To Aircel,

          My name is Pankaj Patankar.

          Complaint - I purchased aircel combo top-up of Rs. 249/- from Aircel gallery, Mulund -400080 on 11/01/2011.

          your representatives told me that with this top-up you would get Rs. 163 talk time. 1000SMS, 2 months Internet, A2A 75mins, 60days hello tunes free.

          But on every time hello tunes monthly charges deducting from my main account.

          As month ago, also I logged a complaint (1-[protected]) after that I got my balance return back (Rs.30) within 26hrs. At that time I informed to them this is regular issue that i facing.


          Again this month also same problem, my complaint no. is 1-[protected] at 11:00am 14/01/2010. I spoke with Sr. Customer exec. Mr. Rohan, as per them they refund me deducted balance (Rs.30) within 24hrs. But still i wouldn't receive any refund.

          Than I again call on 198, at that time Sr. Customer exec.Mr. Amit was told me that, still my complaint is under process.

          Than I demanded contact no. of Regional Nodal Officer, he gave me his no. ([protected]), I am trying to call him, but no was switched off.

          I don't know, what type of third class service provided by Aircel. After 3 days also I doesn't got any call from Aircel end.

          Do the needful to maximize Aircel goodwill and minimize complaint.
          Dear Pankaj

          We regret the inconvenience caused.This is to inform you that your concern listed 15th Jan 2011 has been noted . We shall escalate it to the concerned department and assure you that we are committed to resolving the issue to your satisfaction.

          Regards,
          Aircel Customer Service Team
          Dear Customer,

          We regret the inconvenience caused to you. Kindly share the registered name and contact details for the concerned Aircel numbers with us at [protected]@aircel.co.in for us to escalate your concern for a resolution.

          We assure you that we are committed towards resolving your concern.

          Regards
          Aircel Customer Service Team
          Sent u email from [protected]@gmail.com with all the details from my nos..need results quickly coz i am fed up from ur services from last two months
          Worst customer service. VAS services are automatically activated and debiting money from the main account. IF we call and say to customer care . they are not at all responding correctly.

          Mobile no: [protected]
          My name is sanghamitra pattnaik my moblile number is [protected]..I havent suscribe for any kind of subscribtion as coz i use my dis number only for gprs and internet purpose...my problem is each and every time my balwnce becomes ZERO and wen I call custumer care office, either I am not being connected or else I wen I am connected they dont give me any valid reason for my balande deduction..on 20th I recharged rs60 and immedietly my balane was ZERO..now finally i got tied and today(02/03/2013) I called up custumer care executive and asked weather I have any subscription activated or not, in reply he said I am not suscribe to any subscription..and even I asked to activate DND service to my number..
          After confirming that I am not suscribe to any kind of service and even DND is under process I fell that my balance would be safe now...to taste my balance deduction I recharged rs 10 and what in saw was my balance again was ZERO widin a sec...
          I caled up custumer executive and that guy named Naresh wasn't able to help me how my balance deducted and even dinn make me talk to higher authority...if this is the kind of service we get from our mobile company then I think this is the worst service and i would like to inform everybody not to use AIRCEL AT ALL...
          Ihave been using this aircel connection for the past 3 years. Now the service has become worst to the core that it has that useless to shut the company down.I asked to activate 3g and internet, the agent who picked my call while i called the customer service made me run around 10 times. And after wards they said they picked up my requested and activated 3g.After 2 days when i try to log in to internet it says i dont have internet. WHen i called up again to customer service they replied i have to separately activate internet, but my 3g was activated 2 days back.I got so pissed of then asked them to activate my internet.Now after 5 days my internet started to work and now i dont get the 3g speed as what i subscribed for.Am I trying to contact Customer service this time they have a stupid IVR option stating " Sorry as the traffic is high please call later" and then call disconnects.What the [censored] is wrong with these aircel people, does any service will activate 3g and will not activate internet?Dont they have a [censored]ing common sense?Who the [censored] is the new manager or the new head who is leading this company. I have never faced a single problem for the past 1 1/2 years.Now if this happens suddenly that means the Manager who ever is responsible for the call center is changed and he/she is bloody [censored]ing uneducated [censored]er.IF I DONT GET A GOOD CUSTOMER SERVICE THEY ARE GOING TO LOOSE ME AS WELL AS THE OTHER 3 POSTPAID CONNECTION. ALONG WITH IT I WILL PUBLISH IT IN THE ENTIRE SOCIAL MEDIA MARKETING SEPARATELY.IF AIRCEL IS READING IT THEN THIS IS A MESSAGE FOR THEM "TRY ME"
          hi aircel, im totally fed up with the kind of customer service you have. I've been calling customer service since past 2 days, as im facing problem with roaming service and 3g pack. But god knows why I dint get through anytime. My balance is ruined all the time and balance is getting deducted from main balance even after recharging 3g pack and roaming free recharge. This is completely unbearable and Im totally unhappy with aircel. Worst response I ever got in my lifetime. Thanks! Guys be customer centric and if this kind of responses keep continuing, then god save u. Please I need all my funds back and if not then il take this to consumer court for making customers suffer like this
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            H
            haresh78652
            from Delhi, Delhi
            Sep 14, 2011
            Resolved
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            Resolved

            Address: Agra, Uttar Pradesh

            15 din me hamara 3 bar balance kaat liya Rs. 49pehli baar 07.09.11 dusri baar Rs 99 teesri baar Rs.49 14.09.11
            Jab humne customer care baat ki to humse kaha gaya k apka balance vapas nahi karenge.please help me for refund my balance thank you.
            Aug 13, 2020
            Complaint marked as Resolved 
            Dear Customer,

            We regret the inconvenience, Kindly mail us your Aircel number along with registered details ( name, address ) so we could help you in a better way . Do mail us at [protected]@aircel.co.in .


            Regards
            Aircel Customer Service Team
            my name harish kumar my add. 1344/4 R AVAS VIKAS COLONY SIKANDRA YOJNA AGRA 282007
            my email id is [protected]@gmail.com
            Dear Customer

            We regret the inconvenience. Pls also let us know your registered Aircel number for us to escalate ur concern.Do mail us at [protected]@aircel.co.in.

            We assure you that we are committed towards helping you.

            Regards
            Aircel Customer Service Team
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              M
              mehta04
              from Coimbatore, Tamil Nadu
              Sep 14, 2011
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              Address: Himachal Pradesh

              Dear Sir / Madam

              On my prepaid aircel number [protected]

              Received so many various types of news sms / call / advertising schemes which is totaly not useful to me. You are requested stop immediately such type of service provided by you on my cell. also deducted balance, which service i have not registered.

              Such type of service distrub to me in my day to day office work.

              Do the needful at your end.

              Regards,
              Dear Customer

              We regret the inconvenience caused. This to inform that we have noted your concern. In order to block all such calls and messages kindly register for DND service. Just type START <space> 0 and send it to 1909( toll free), all these marketing calls and messages would be blocked within seven(7) days of registration.

              Also for the resolution of your concern regarding wrong deduction, request you to please mail us your Aircel Number along with the registered details(name, address). Do mail us at [protected]@aircel.co.in

              We wish to resolve your concern

              Regards
              Aircel Customer Service Team
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                W
                winne55
                from Delhi, Delhi
                Sep 12, 2011
                Resolved
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                Resolved

                Address: Uttar Pradesh

                dear sir ;
                I have a sim card mobile no [protected]. due to mis handling it was damaged . i request to the aircel office in Aligarh up . and pay rs. 150. and submitt my latest photo graph & driving license as a proof of my identity. after 15 day he say to me this photo id co. not accepted please provide me one another id . thats after i submitt my passport copy before 5 days . but till this time no. is not activated. please do action against aircel cellular ltd. and activted my no. early as posible.
                thanks............................

                V.D.Sharma
                64- sai kuteer kishore nagar
                I.T.I. road
                Aligarh- 202001 up
                mob. no [protected]
                Aug 13, 2020
                Complaint marked as Resolved 
                Dear Customer,

                We regret the inconvenience caused to you. Kindly share the registered name and contact details for the mentioned Aircel number with us at [protected]@aircel.co.in for us to escalate your concern for a resolution.

                We assure you that we are committed towards resolving your concern.

                Regards
                Aircel Customer Service Team
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                  S
                  shasti
                  from Nagpur, Maharashtra
                  Sep 12, 2011
                  Resolved
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                  Resolved

                  Address: Darjeeling, West Bengal

                  I am from Siliguri (Derjeeling). I have network problem from 04.09.2011. Thats why i was going to aircel shop at siliguri. But who attend me his name is Mr Prashun Chatterjee, was not response me and treat me very badly. Still now I'm faceing the problem. I dont think is not a good service.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Dear Customer,

                  We regret the inconvenience, Kindly mail us your Aircel number along with registered details ( name, address ) so we could help you in a better way . Do mail us at [protected]@aircel.co.in .


                  Regards
                  Aircel Customer Service Team
                  Thank you for responce me. I am Shasti Charan Shaw from siliguri, dist - Derjeeling. My mobile no [protected]. My problem was solved. Atpresent i have no problem..
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                    D
                    dosco294
                    from Delhi, Delhi
                    Sep 12, 2011
                    Resolved
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                    Resolved

                    Address: Ghaziabad, Uttar Pradesh

                    My phone number is [protected]
                    I have ported out my number from vodafone to aircel because i was promised cheaper call rates with a completely similar plan.
                    I placed a service request with AIRCEL to activate a service pack which will eventually reduce my call rates. After a few days i was informed that my plan is not valid for this service pack.
                    Where as i was promised that this service will be activated. I have been cheated and the customer care center is not bothered about the incident. They not interested in finding out which dealer made you this promise.
                    I have also checked on AIRCEL website and its not mentioned any where that the service can not be activated on the plan that i am using.
                    Its a case of FRAUD.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Dear Customer,

                    We regret the inconvenience, Kindly mail us your Aircel number along with registered details ( name, address ) so we could help you in a better way . Do mail us at [protected]@aircel.co.in .


                    Regards
                    Aircel Customer Service Team
                    Dear Customer

                    We hope that our team was able to satisfy your concern succesfully. PLease do get back to us for any further help.

                    Regards
                    Aircel Customer Service Team
                    Beware of Aircel. They are charging money in the normal way even if you recharge a top up or a special pack and when you call they have the worst customer care service. They are threatening people if you say anything against them. Never use Aircel connection. Worst network. Worst company.
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                      NAWAJISH
                      from Chennai, Tamil Nadu
                      Sep 12, 2011
                      Resolved
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                      Resolved

                      Address: Satara, Maharashtra

                      WHEN CONNECT TO PC AIRCEL SPEED DROPED TO 5-6 KBPS, WHILE 3G IS OK, THEN WHY NOT IMPROVING 2G,CONNECTION SPEED DISPLAYES 115KBPS , IT IS DREAM TO ACHIEVE???????????????? MY MOB.[protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Dear Customer,

                      Your concern has been noted and escalated for a resolution. We shall get back to you on the same.

                      We assure you that we are committed towards resolving your concern.

                      Regards
                      Aircel Customer Service Team
                      in belghoria feeder road aircel net is too slow.for example 3-6kbps, 5-8kbps sometime.why the company not improve their service??? but in saltlake, vip road, kolkata outh, barrakpur their the speed is good.why the defference is??
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                        nikesh thareja
                        from Mumbai, Maharashtra
                        Sep 11, 2011
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                        Address: Bhiwani, Haryana

                        last week i have changed my airtel number to aircel through MNP service.bt yesterday my nu was disconnected. i want my number will activate soon.
                        Dear Customer,

                        We regret the inconvenience, Kindly mail us your Aircel number along with registered details ( name, address ) so we could help you in a better way . Do mail us at [protected]@aircel.co.in .


                        Regards
                        Aircel Customer Service Team
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                          Krishna4053
                          from Dhariwal, Punjab
                          Sep 11, 2011
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                          Address: Tamil Nadu

                          Hello,

                          I have been charged Rs.10 every time for unwanted activation. Every time i top up 20+ you always deduct rs.10.

                          I have lost more than 150 INR because of this. And it is still happening. Every they say some (AIRCEL POWERPLAY RENEWAL) and other stuff.

                          Deactivate me from everything - I didn't activate anything on my mobile and kindly return my money.

                          My Number: [protected]

                          NAME : Thuyavan
                          Deactivation of power play subscription

                          Unfortunately i was activated aircel power play to my no.. I would like to deactivate.. please deactivate the pack..

                          My number:[protected]
                          I want to Stop Aircel Powerplay service on my Aircel No.
                          [protected].
                          I called customer care but no response yet.plz solve it...
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                            HAIRY
                            from Lucknow, Uttar Pradesh
                            Sep 11, 2011
                            Resolved
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                            Resolved

                            Address: Gorakhpur, Uttar Pradesh

                            Dear Sir
                            Please Helf me.
                            my Sim card outgoing not work.
                            i am deposit proof.
                            thanks/regards.
                            HARI. MAURYA
                            M.NO. [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Dear Customer,

                            Your concern has been noted and escalated for a resolution. We shall get back to you on the same.

                            We assure you that we are committed towards resolving your concern.

                            Regards
                            Aircel Customer Service Team
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                              Mohd Imran Masood
                              from Bengaluru, Karnataka
                              Sep 11, 2011
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                              Address: Lucknow, Uttar Pradesh

                              Myself Mohd Imran Masood, I am using this aircel sim for years or two and last two days I have recharged my cell phone with a topup of 100 Rs twice but my whole amount has been detected twice for two consecutive days.

                              I talk to customer care and even I went to aircel office but to no avail. So,Kindly please look at my complain and take some action Aircel India.They not only misusing and wasting my money but also my time.

                              My cell no. ->[protected]
                              My Email Id ->md.imran.[protected]@gmail.com
                              Thanks in advance

                              With Regards,
                              Mohd. Imran Masood
                              Dear Customer,

                              We regret the inconvenience caused to you. Kindly share the registered name and contatct details with us at [protected]@aircel.co.in for us to escalate your concern for a resolution.

                              We assure you that we are committed towards resolving your concern.

                              Regards
                              Aircel Custoerm Service Team
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                                M
                                manojroy123
                                from Chennai, Tamil Nadu
                                Sep 10, 2011
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                                Address: Maharashtra

                                Aircel gave a mis call to me, when I called in that miss call they deducted my 30 rupees in the name of VAS caller tune. When I talked to them they denied giving my money back (manoj roy)
                                Dear Customer,

                                We regret the inconvenience, Kindly mail us your registered details ( name, address ) along with your Aircel number so we could help you in a better way . Do mail us at [protected]@aircel.co.in .


                                Regards
                                Aircel Customer Service Team
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                                  J
                                  jebaseelan2007
                                  from Delhi, Delhi
                                  Sep 8, 2011
                                  Resolved
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                                  Resolved

                                  Address: Thoothukudi, Tamil Nadu

                                  jebaseelan2007 on Aug 19, 2011



                                  invalid sim
                                  from
                                  m.jebaseelan
                                  s/o m.d.moses
                                  47,church street
                                  pillayanmanai
                                  nazareth
                                  mob no : [protected] , [protected]
                                  mail : [protected]@gmail.com

                                  Respected sir,

                                  i am purchasing an aircel sim on[protected] at nazareth ( jeba cel.com ) my sim no
                                  was[protected]-10983 (mob no : [protected]) .i gave id proof of ration card xerox,2 photo copy to them in this time sim will not activate when i insert sim in my mobile it will produce, sim will not exit so u will rectify the complaint as early as possible .for the past days i have an expenses for the sim of rupees 150.00 for complaint purposes




                                  jebaseelan2007 on Aug 29, 2011



                                  Invalid Sim
                                  Respected sir,

                                  I am seelan of pilaiyanmanai I register a complaint in your web on 19th august 2011.
                                  Sim No:[protected]-10983 (mob no : [protected]) Because of not activity my sim services after one month of purchase but there is no response from the Aircel office also so I already gave three set of ration card Xerox and photo to the Jeba cell world for activation there is no response nearly after last month. I feared that my ration card Xerox and photo will be used by others for some other purpose. So I request you to take strict action against the corresponding officials



                                  Note: Last Complaint on 29th August there will be no response

                                  Respected sir,


                                  I am seelan of pilaiyanmanai I register a complaint in your web on 19th august 2011.
                                  Sim No:[protected]-10983 (mob no : [protected]) Because of not activity my sim services after one month of purchase but there is no response from the Aircel office also so I already gave three set of ration card Xerox and photo to the Jeba cell world for activation there is no response nearly after last month. I feared that my ration card Xerox and photo will be used by others for some other purpose. So I request you to take strict action against the corresponding officials

                                  Thanking You
                                  m.jebaseelan
                                  s/o m.d.moses
                                  47,church street
                                  pillayanmanai
                                  nazareth

                                  mob no : [protected] , [protected]
                                  mail : [protected]@gmail.com

                                  Please…………... Please…………... Please…………... Please…………... I feared that my ration card Xerox and photo will be used by others for some other purpose. So I request you to take strict action against the corresponding officials
                                  please consider my complaints
                                  Thank you
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Dear Customer,

                                  Your concern has been noted and escalated for a resolution. We shall get back to you on the same.

                                  We assure you that we are committed towards resolving your concern.


                                  Regards
                                  Aircel Social Media
                                  Dear customer

                                  We hope you are satisfied with the resolution offered to you by our team. Please feel free to write to us at [protected]@aircel.co.in in case of any further concerns & queries.

                                  Regards
                                  Aircel Customer Service Team
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                                    knrajucc
                                    from Nagar Karnul, Telangana
                                    Sep 8, 2011
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                                    Address: Vizianagaram, Andhra Pradesh

                                    Respected Sir/Madam
                                    I, Nuka Raju Kolli, having the mobile no [protected] of Aircel service. Recently I got the message on 20th August 2011.The message says that i get double talk time + 20/- extra talk time on recharge of RC150. I recharged my mobile with RC150/- on the same day. But i did not get 20/- extra talk time yet. i made a complaint at Aicel office. But they did not respond well.
                                    So please make a possibility to get my amount and restrict this type messages.
                                    Dear Customer,

                                    We regret the inconvenience, Kindly mail us your registered details ( name, address ) along with your Aircel number so we could help you in a better way . Do mail us at [protected]@aircel.co.in .

                                    Regards
                                    Aircel Customer Service Team
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                                      A
                                      ankitguptaaries
                                      from Mumbai, Maharashtra
                                      Sep 8, 2011
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                                      Address: Uttar Pradesh

                                      Hello Sir/Ma'am,

                                      I am Ankit Gupta and I have been using Aircel Mobile services for the last 3 years.During the last couple of months the company has been deducting my account balance.I had lodged several complaints with the concerned customer care but the all the executives over there are continuously trying to manipulate the situation despite of proving a reasonable solution.
                                      These guys lodge the complaints and afterwards give non-sense replies...

                                      Regards!
                                      Ankit Gupta
                                      Mob: [protected]

                                      AIRCEL LIMITED — Deduction of Balance

                                      I have a prepaid aircel connection no. [protected], topped up by Rs 125 Transaction No. DLR[protected], on 27th May 2011 at 8:00:41pm, same time got Rs 125 value talktime.

                                      On Sunday 29th May,2011 at 9:25:27am , I received a Message from your Company side regarding renewal of Music Connect service, which i never activated or requested.
                                      But the same time i returned a message to respond your message to unsubscribe the same service.

                                      I spoke to your customer service executive regarding the irrelevant deduction of Rs 30 on account of aforesaid service.

                                      I am not getting any help from the helpline, kindly look into the matter and help me out.

                                      Regards

                                      Daljit singh

                                      [protected].
                                      Dear Customer,

                                      We regret the inconvenience.This is to inform that your concern has been noted . Our team is working on it for a resolution. We assure you that we are committed towards resolving your issue to your satisfaction.

                                      Regards
                                      Aircel Customer Service Team.
                                      dear sir


                                      but I m still waiting...

                                      daljit singh
                                      Dear Customer,

                                      Your concern has been noted and escalated for a resolution. We shall get back to you on the same.

                                      We assure you that we are committed towards resolving your concern.

                                      Regards
                                      Aircel Social Media Team
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                                        kannanindia
                                        from Bengaluru, Karnataka
                                        Sep 7, 2011
                                        Resolved
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                                        Resolved

                                        Address: Kanyakumari, Tamil Nadu

                                        Dear sir
                                        I am Kannan M,15/10 Newstreet,Vadasery,Nagercoil.my aircel no [protected].For the last five years All my family members have been using youre service with extreeme satisfaction.But for the last three days you have dramatically increased my call rate to my jodi no [protected] from 10paise to 15 paise per minute.So the purpose o[censored]sing the jodi sim as per the benifit of your plan doesn't serve its purpose.So I kindly request you to pay an immediate heed on my complaint.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Dear Customer,

                                        Your concern has been noted and escalated for a resolution. We shall get back to you on the same.

                                        We assure you that we are committed towards resolving your concern.

                                        Regards
                                        Aircel Social Media Team
                                        Dear Customer

                                        Our team has been trying to contact you however were unable to get in touch with you. Kindly provide us with an alternate contact number so that our team can get in touch with you for resolution of your concern.
                                        Do mail us at [protected]@aircel.co.in.


                                        Regards
                                        Aircel Customer Service Team
                                        i am sreelekha my number is [protected]. today I get pocket internet connection i want to cancel my net connection. My complaint is when i recharge, my balance is shown as zero. everytime. please help me
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