Aircel Complaints & Reviews

Please take consent of the customer by giving download option and with out selecting on any game how they will charge me, its a big cheat.please help me.

Dear Customer,

We regret the inconvenience caused to you. Kindly share your Aircel number along with the registered name and contact details with us at [protected]@aircel.co.in so that we can take your issue forward.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Aircel Andhra Pradesh — balance being deducted without any activation of service and being left with exact amount of 1.87 irrespective of the balance I have

Whether my balance is 100 or 300 I'm being left only with 1.87p every 5to7 days... There is no vas on my number i.e [protected] the why i have been losing so much money... Generally i don't go through my balance regularly n i think this had been going on since October 3rd week.

aircel mobile phone service — poor mobile service of AIRCEL

poor Aircell mobile service in srinagar

what can u do if i will forward my compalint to you.i have visited aircell officers 06 times and wasted 10 days without any success.my mobile no is [protected] (srinagar) and i have not received 6000 seconds and in a perid of 10 days i deposited RS220/ and find not equvalent to my phone use.

i am already using BSNL phone this time which has a good service. In a few days time i will sue you in the consumer court in srinagar.you are cheating public for the very poor link service and poor customer service.we conect a friend and get a punjabi on line. very sad

Dear Customer,

We are sorry for the inconvenience This is to inform that we have escalated your issue to the concerned department and looking forward to resolve it at the earliest.

Regards
Aircel Customer Service Team.

Dear Customer,

We regret the inconvenience caused to you.This is to inform you that your concern has been noted and escalated.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

please This mobile number[protected] to come and give the call number information

Dear Customer,

We regret the inconvenience caused to you. You can mail us your concern along with your Aircel number and registered name and contact details for the same at [protected]@aircel.co.in.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

HI,

I got a new iphone connection along with Aircel connection and till date it has never worked. Worst part is that customer service numbers doesnt connect to technical support people from 12-Jun morning 09:00 am. They keep taking complaints without resolving them. I regret for having bought iPhone 4 with Aircel 3g plan.

Dear Customer,

Kindly provide us with details so we could help you in a better way .

Regards
Aircel Customer Service Team

Hi,

I'm an aircel customer and i'm using aircel 3G unlimited plan of rupees 1275/- for the past four months and it was satisfactory. Unfortunately, for this month i recharged with the same plan but the speed is reduced to about 128 kbps or below with download of 0.12 kbps and upload of 1.11 kbps approximately. I still have 10 GB data usage after which it will reduce to 128 kbps as mentioned but its already same only with a higher upload for now. It seems the speed has been caped by ISP. I'm quite disheartened with this change and loss.

Aircel — 3G ISSUE

Aircel

my no.[protected].i am from alappuzha,kerala.i had been using 3g and when my validity was over i recharged for 399 on 5th nov and still its not active.only getting edge.i need to get it resolved as soon as possible.customer care is horrible.

DR NASMINE

Dear sir,
i am not getting 3g internet from my aircel number from 2 months, before 2 months i was getting 3g . Even my cell also compatible with 3g. and also i used nearly 2 months i used 3g internet on aircel. but now me nt getting 3g internet on my mobile. I tried activating 3g plan also. Even i contacted customer care regarding this many times, still not got any solution.
My mobile no is-[protected]

GPRS — very bad customer service

i'm a airtel customer since few yrs... but the customer service is very worst now.
today i spoke with 3-4 people in customer care dept. and they literally hung up the call on me.
this is not at all acceptable. and i wonder if any action is taken on this.
this is really pathetic.

Dear Customer,

We regret the inconvenience caused to you. Kindly share your Aircel number along with the registered name and contact details for the same with us at [protected]@aircel.co.in so that we can escalate your concern for a resolution.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Dear Sir,
I need SMS history of my mobile number ([protected] - Aircel) for the period of april 2011 to june 26 th 2011. Pl sir it is very very necessary for me. so i request you to help me on this issue. pl send the details of my email address "[protected]@gmail.com"

Dear Sir,
I need SMS history of my mobile number ([protected] - Aircel) for the period of april 2012 to 12 june th 2012. Pl sir it is very very necessary for me. so i request you to help me on this issue. pl send the details of my email address "[protected]@gmail.com"

need SMS history of my mobile number ([protected]- Aircel) for the period of april 2013 to 15 AUG th 2013. Pl sir it is very very necessary for me. so i request you to help me on this issue. pl send the details of my email address [protected]@yahoo.com

thank you

I want to get sms history of a aircel prepaid number [protected] for 24/09/2013 kindly make it as soon as possible on my email id [protected]@gmail.com

I want to get sms history of a aircel prepaid number [protected] for 18/07/2014 kindly make it as soon as possible on my email id [protected]@gmail.com

i want to get my sms history.. as i have a much important number in that log.. kindly sent me that at [protected]@rediffmail.com as soon as possible it is really important

Dear Sir,
I need SMS history of my mobile number ([protected] - Aircel) for the period of December 2014 to 2nd January 2015. Pl sir it is very necessary for me. so i request you to help me on this issue. pl send the details of my email "[protected]@yahoo.com"
Name=smith kc
Alterative no [protected]
Fathers name=gyanendra kc
My last recharge amount wad rs 50 through paytm online

I need SMS history of my mobile number ([protected] Aircel) for the period of january 2015 to present day . Pl sir it is really important for me. so i request you to help me on this issue. pl send the details on my email address [protected]@gmail.com

Hi Hassib Saleem,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Dear Hassib Saleem

Thanks for writing in to us. This is to inform you, currently there is no such policy to provide SMS details to the customers.

Warm regards
Aircel Social Care Team

i want my aircel message history from may 2015 to march3/2016 send this to my mail [protected]@gmail.com

Dear Mahida,

We would request you to visit your nearest Aircel store with your valid ID Proofs to get the message history details as per your requirement.

Warm regards
Aircel Social Care Team

Dear Sir,
I need SMS history of my mobile number ([protected] - Aircel) for the period of 08 may 2016 to 09 may 2006. Pl sir it is very very necessary for me. so i request you to help me on this issue. pl send the details of my numbers SMS history on my email address "[protected]@gmail.[protected]@gmail.com"

regards
Gurmeet Singh

Dear Gurmeet(GHdjsf),

We would request you to visit your nearest Aircel store with your valid ID Proofs to get the details for the same.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Dear Sir,
I need SMS history of my mobile number ([protected] - Aircel) for the period of 17 july 2016 to 20 july 2016. Pl sir it is very very urgent for me. so i request you to help me on this issue. pl send the details of my numbers SMS history on my email address "[protected]@gmail.com"

regards
Nancy

Dear Sir,
I need SMS history of my mobile number ([protected] - Aircel) for the period of 17 junr 2016 to 20 july 2016. Pl sir it is very very urgent for me. so i request you to help me on this issue. pl send the details of my numbers SMS history on my email address "[protected]@gmail.com"

regards
Nancy

Dear Customer(Nancyotwal),

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Dear Customer,

We regret the inconvenience caused. Kindly share your Aircel number and an alternate contact number with us at [protected]@aircel.co.in so that we can escalate your concern for a resolution at the earliest.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

i bought new sim card by door step aircel marketing person . they told it will activate with in 48 hours .but it didn't activate till now. i didn't get contact number too . i gave my photo with id proof . pls help me. they told we coming from chetpet.

sir pls. stop subscription of power play in my cell no other wise i will be change airecelll ot other service [protected]

sir i am charged rs 10 after 2 days for powerplay game pack which i have not opted i allready talked with the customer care but nothing happened i am thinking to change the service [protected]

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been escalated for a resolution.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Social Media Team

How many times I have to face this same problem? Basic criteria of a mobile phone is to incoming and outgoing, but your company can't fulfill that. From the very beginning I suffered in same problem and after 10-12 days it was solved and after a week it starts again ! Why Sir ?

Dear Customer,

We have escalated your concern and our team is working on the same with priority . kindly give us some time to get back to you .

Regards
Aircel Customer Service Team

Aircel — abusing by aircel coustmer

the coustomer owing no.[protected] from j&k is frequently abusing me
i want his full address as well as his name so that i can make a complaint to police.
seeking your coordination.
thank you.

Aircel — abusing by aircel customer

the coustomer owing no.[protected] from j&k is frequently abusing me
i want his full address as well as his name so that i can make a complaint to police.
seeking your coordination.
please reply me onnmy email id.
thank you.
Read comments

the coustomer owing no.[protected] from B&j is frequently abusing me
i want his full address as well as his name so that i can make a complaint to police.
seeking your coordination.
please reply me onnmy email id.
thank you.

Aircel — Abusing my sister

abusing by aircel coustmer
the coustomer owing no.[protected] from is frequently abusing my sister mobile number please i want his full address as well as his name so that i can make a complaint to police.
seeking your coordination.
thank you.

Threatening Call from [protected]


A customer owing no.[protected] is frequently abusing and threatening on my daughter’s mobile number. Kindly provide me his full address and his name so that I will able to check this disturbances and make a complaint to police.


Seeking your coordination

Thank you.

if any body ask abt my incoming, outgoing call detail and sms detail please dont give
please

Aircel — am getting wrong calls to my number

sir,
I am getting wrong calls from [protected].so you kindly send me the information, address and identity of the owner of the person to [protected].
thanking you,
yours,
bharadhwaz.

aircel pocket internet not connting my computer pc mobile wile be acess but not speed low downlod low my computer will connething but imag not display

Sir/mam
I recived lot of mis call from tis aircel no pls send me the deatils of the custmer to me.The no is "[protected]" by selvam.My no is [protected]

Yesterday i got a call from the number[protected]. and he used to call me someny abusing languages, , pls just i need an appropriate action against him,

Hii sir,
may i know this number detail
I dont know who is this?
he/she call me and doesnt answer me and he/she irritating me a lot??
plzz help me

sorry
number is [protected]...

Aircel No.[protected] texted me on the night of 17/8/2011 using some abusing words. The number is unknown to me. Would you kindly tell me the name and address of the owner, please.

Sir
im getting call from the number [protected]. and he used to call me someny abusing languages, , pls just i need an appropriate action against him, and i want his details..

Sir
Yesterday i got a call from the number[protected]. and he used to call me someny abusing languages, , pls just i need an appropriate action against him,

some days ago i and my girl friend got a call from a aircel number [protected] and she used to call us someany abusing languages...plz i just want to know the adress and the owner's name...HELP ME OUT PLZ...

i have received this call number yesterday he was using abusing language on my phone [protected] plz just want to know theee name & address of this owner's name

i have received this call number yesterday and today he was using abusing language on my phone plz just want to know his name & address of this owner's name. and want to his intimate this customer to don't abuse on call and don't call me again .other wise i have to to complain to police . please help me out .and the no. is [protected]

Sir
Yesterday i got a call from the number[protected]. and he used to call me someny abusing languages, , pls just i need an appropriate action against him,

i got a cal from the number [protected].this person is abusing me.i want to the owner name of this number and also the adress.kidly help me

hi...can i get the name and address of [protected] very urgently...we are getting many wrong calls 4m dis no...pls help me

Aircel No.[protected] using some abusing words. The number is unknown to me. Would you kindly tell me the name and address of the owner, please

someone sending me volgar sms and also giving misscall. please i want detail about that person who missuse that aircelnumber. please help me.

number is [protected].plzdothe neeful.

Sir
Yesterday i got a call from the number[protected]. and he used to call me someny abusing languages, , pls just i need an appropriate action against him,

Anu
New Delhi

getting unknw callsa from dis number [protected]

Dear sir, someone is calling with abusing languages to my wife's mobile no in orissa, mobile no. Details of caller [protected] is a gsm no from Aircel. he is a gents, i want to take legal action againest him, so please give me details of that person.


thanks
Prashant Pradhan
orissa.

sir can i get details bout aircel number [protected] just need an legal action against him...

Aircel — some person use the abusing languages by number

Sir before some days i got a call from the number[protected]. and he used to call me someny abusing languages,, pls just i need an appropriate action against him,

sir this number is also give me abusing me and DISTRESSED me

Dear sir, Someone is calling with abusing languages to my wife's mobile no in chennai, mobile no. Details of caller [protected] is a gsm no from Aircel. he is a male, i want to take legal action againest him, so please give me details of that person

sir
plz help me 'i am so disturb from caller [protected] it is a GSM. i want to legal action against that prson.
please give me details abut him

Aircel — using abusing languages

Aircel No.[protected] texted me on the night of 29.06.12 using some abusing words. The number is unknown to me. Would you kindly tell me the name and address of the owner, please.

getting unknw calls and msgs from dis number [protected]

Sir,
Yesterday i got a call from the number [protected]. and he used some abusing language, , I just need an appropriate action against him, it looked like he was like someone from military (or someone out of srinagar)...
Abdul Majeed,
Srinagar, J&K,
Airtel customer

Hi,
I from Maharashtra and my sister is getting too many abusive calls and sms from number: [protected], since last two days. This is an Aircel number registered in Tamil Nadu.
Please help take strict action against the person.

Thanks

Aircel user — Mobile Abuse

Hi,
My sister has received continuous Abusive calls and sms from an Aircel number: [protected], since last two days. This number is registered in Tamil Nadu.
Request you to take strict action.
Thanks

Dear sir, Someone is calling with abusing to my home in Darbhanga, mobile no. Details of caller [protected] is a gsm no from Aircel. please give me details of that person

Dear sir, Someone is calling with abusing to my home in Darbhanga, mobile no. Details of caller [protected]is a gsm no from Aircel. please give me details of that person

This number from Aircel orissa, India [protected] disturbing me and my wife every 1hour .When I tried to call to this number([protected])
the mobile is switched off please help me ...


DR.TAPAN KUMAR DIXIT
GOVT. HOMEOPATHY HOSPITAL
BHADRAK
ORISSA
INDIA
CELL:-[protected]

Abusing by aircel coustmer

The coustomer owing no.[protected] from is frequently abusing my wife mobile number please i want his full address as well as his name so that i can make a complaint to police.

seeking your coordination.
thank you.

Sir [protected] Aircel mobile no. He has hack my account and transfer my balance . so please tell me about him.

i want address

Unwanted speech

I WANT MY REFUND IMMEDIATELY WITHOUT ANY FURTHER DELAY

DEAR CUSTOMERS DONT COMPLAINT TO AIRCEL HEREAFTER GO STRAIGHT TO TRAI AND RAISE A COMPLAINT THEN ONLY AIRCEL WILL ANSWER FOR OUR QUERIES SHYAM MOB NO.[protected].

BLOCK MY SIM

I HAVE LOST MY AIRCEL SIM, SO PLZ BLOCK MY SIM BEARING MOBILE NO [protected]

BALANCE REDUCING

13/4/2013 ko 11:42 me call aaya company se hum call recive kiye or mere mobile se 7 rupaya kat gya

Outgoing call barring without intimation

Very poor Service, Disconnecting the outgoing service without information

MOBILE LOST / BLOCK SIM

Sir,
I lost my mobile today morning around 7.45am.
My mobile no. is [protected]. (aircel)
kindly block it.

Find a person

[protected] details

sim loss

I AM PREMA, SOMEONE STOLE MY MOBILE SO PLZ BLOCK MY MOBILE NO [protected] IMMEDIATELY.ITS A AIRCEL SIM .PLZ DO IT IMMDIATELY.

121

I have purchased a new post paid sim and I want to activate so I called 121 customer care. But nun of the pursons are responding.

Dear Customer,

This is in regards to the above mentioned complain . Kindly mail us your registered details ( Name, Address ) for verification so we could escalate your concern . Do mail us at [protected]@aircel.co.in .

Regards
Aircel Customer Service Team

Dear Customer,

We are really sorry for the inconvenience. This is to inform that we have noted your concern and escalated the same for a resolution. We assure that we are committed towards resolving this issue to your satisfaction.

Regards
Aircel Customer Service Team.

I guess, you did escalate to a really good place. Coz, I didnot get any calls, and now I am back to Karnataka, so will never know if anything was done.

I will be visiting again Bhubaneswar in the first week of next month. I hope this issue is not present.

I am paying more for all the services including the 3G plan, as it is the only operator with 3G in orissa and karnataka, apart from BSNL. I will not hesitate to transfer to another provider.

Dear Customer,

We regret the inconvenience. This is to inform you that your feedback has been communicated to the concerned department. We will make sure that you get the best of services from Aircel in future.

Regards
Aircel Customer Service Team

Dear Customer,

We are sorry for the inconvenience. This is to inform that we have noted your concern and escalated it for a resolution.


Regards
Aircel Customer Service Team

Dear Customer,

We are sorry for the inconvenience. Kindly share your Aircel number and contact details withus at [protected]@aircel.co.in. We asssure that we are committed towards resolving this issue to your satisfaction.

Regards
Aircel Customer Service Team.

there no signal speed in the internet, the given speed is 122 kbps but i getting only 10-30 kbps speed only

Dear Customer,

We are sorry for the inconvenience. This is to inform that your concern has been noted. However we would request you to share your issue with us at [protected]@aircel.co.in so that we can escalate and resolve your concern at the earliest.


Regards
Aircel Customer Service Team

Applete number, nodal chn & rotn both number nobody answering for reason giving the number and customer executive are dropping the call not aware of products, casual tone, more and more my number is [protected], 587

My name is Loganathan. My mobile number is [protected](Aircel). I called 12800 for check my offers, by the plan of 20+2 offer.I had recharged 20 rupees on 6th december, 15.80 rupees only credited on my A/c balance.Still now(13th Dec, 5:30 pm), i do not get the rest of the amount. I had make the call to ur executes to compliant on 9th Dec.They gave one compliant number, is 1-[protected] and said "wait for 24 hours ur balance amount will be credited".But Still now i have not get it.So, I have made the call to customer care, i don't get proper response.Can you plz solve my problem as soon as possible.

my name is suraj prasad i have aircel no. [protected] my bill is generated my actully bill is Rs.238 How do I add my bills and while I charge you Rs. 97
I'm not on the Internet that is not why I was not taking service of aircel.
My friend was right aircel company is a thief, the company's first customers love to talk and they bill me extra bill folded send is.
Solvay're not my problem so I'll go to consumer court on your behalf.

NOTE:- I WILL PAY THE EXTRA AMOUNT PAY ONLY I ONLY HAVE MY BILL THAT I AM GOING TO FILL THEM RIGHT.

aircel company stupid thief leaves the customer.
AIRCEL COMPANY STUPID THIEF LEAVES THE CUSTOMER


Regards:- SURAJ PRASAD
Contect No.:- [protected]

Hi, my name is kabilan. My mobile number is [protected]. On 14/06/2013.Later on you pulled above 80 rs from my account. I did't used any way . When i asked to customer care service, they are keep on telling, they dont know for purpose they pulled the money. Can i get back my money (or) i need valuable reason.

Thanks,
Kabilan

Hai sir..my number is [protected], from my main balance 21 rs has been
deduced for using internet on 23/4/2014 between 9 a.m to 11.55
a.m, , since i have avail internet booster of remaing 338MB which
expires on 30/06/2014.regarding this issue i have contacted customer
care (voice call) but they are not responding..kindly refund my
balance.i have the same same problem before 2 yrs..nw it is being
again occuring..

Hi, my number is [protected] and my name is Deepak, I am using aircel and that is the worst mistake that I have made. First an amount of rs 200 was deducted before a month and again rs 40 and then another amount of 50 rupees was deducted. None of the Customer Care Executives respond to any of the queries. My call was disconnected as many as 6 times by the CCE. I guess Aircel can never provide cust service. There is no use calling 198. Hence is there any other way to get the issue resolved.

Hello Sir,

I am using aircel network for the past 1 year for the below numbers and recently changed the Plan 229 Club.

[protected] & [protected], I have received bill for this month and charged around 4000 RS for those numbers. Due to reason usage of GPRS & SMS usage on the plan changing schedule.

Iam not using the GPRS on the mentioned data also that is fake report every month charging the bill 400 to 600 for per number include the gprs charge.

Please reduced the bill value send the correct revised one or else I change my network.

Look forward hear from you.

Dear sir,


i apply for MNP from reliance mobile [protected] today my Mnp done but now in me in mumbai so not able to call 59059 for verification and i will here minimum two months
and this is my important number all bank online transaction and other important tasks depend on this number i call customer care several time but they not arrange any verification call for me.
please sir take a necessary action on this mail and start my sim.
from
arihant jain
[protected]

I am using AIRCELL network and this is worst mistake that I have made it
They are changing my plan without my knowledge in my corporate Ac
I have 13 numbers in my account
I have complaint 2times in a month & more time I called 198 & 1299 also
And no response from Aircell & I am going to cancel. My 13numbers (corporate) account

This is very worst ([censored] ) network in chennai
My contact number is [protected] /[protected] /[protected]

My number is [protected].Fed up with the customer care guys and calling facilities. They will ask to hold as executives are busy. But surprisingly immediately they drop they drop the call. 3G was not activated in my phone, customer care guy told me on face but the voice eeepresentative is saYing it is activated. Tell me what can I do. I did lodge complaint going tO Aircel store in salt lake, kokokata. Very disappointing

Dear Aircel team,
A month back I was added my number to your Aircel family. During form signing I asked your rep., to activate 3G to my number [protected].
Past one month I used GPRS for assuming 3G is already activation in progress.
Unfortunately 2G only activated and currently I received the bill approx.., 1770 (instead GPRS is 1540).
From monday (7/07/14) morning onwards my outgoing calls has been banned due to limit crossed.

Again you people proved you are the WORST service provider. Last two days I followed your Chennai manager as well customer care centre for my mobile outgoing activation.
But, issue is not solved.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

Dear Concern,

Yesterday night around 11:30 my balance had got deducted. had spoken with your concerned agent Mr. Shriniwashan and other two agents as per them there is no any proper reason for deducting of 100/-. Even I did not get proper feedback from your Call Centre. On this current month I felt twice time for the same issue.
I did not active any additional service but without any confirmation/intimation unnecessarily deducting such valuable amount which is showing that what the service providing by Aircel. When I purchased this Aircel Number I thought this is best service provider in the City. But it becomes worse now a days.


Requesting, kindly look on it and refund my deducted amount(100rs) to my number [protected] .


Warm Regards,
S.Niranjan

Hi team,

Check the details of this number as ive puchased this number since a year back but this number is lost and someone else is using this number so i just want to deactivate this number .

Mobile number :[protected]
owner ; Rohit Kumar verma

my aircel no. is barred since 3 days without any reason and any information, 121, 198 not helping and switching off the call, nodal officer phone switched off, totally fed up

Today i lost Rs. 255 due to internet. Yesterday was last day of my data plan. But i never got any sms or notification for my data expiry date.

Its not a good thing for 25MB i lost 255 rs. I am very disappointed for this behaviour without any notification how you can do this.

So i want my money back

Name: Nitish kumar
Mob: [protected]

Worst service. They simply deduct the balance and they won't bother about giving reasons for the same. worst response from customer care even thcy don't have availability of deduction even after 48 hours and they never comeback to me with valid reason
My number : [protected]. hoping no longer will be the aircel customer.

Eamil : [protected]@gmail.com

pls solve my problem my no [protected] !!!deduct rs39 wrong charge

Hi

my mobile no. Is aircel [protected](pune).
I am using this no. Nearly since 1 year.

Keeping deep sorrow in heart I am writing this post against AIRCEL authorities and their customer representatives.

Whenever I am recharging my mobile no. They automatically deduct my balance, and activate some unnecaasry services which are not requested/confirmed by me.

Last instance happens on 20th, they automatically deduct my balance and activate ND-TV news service.
I contacted customer care 3-4 times with respective SR( 1-[protected], 1-[protected]).

They confirmed me that my account would be refunded with in 24 hours. But it didn't happen.
When I again contacted customer care they told me it is not possible to refund money.

I am not getting why these guys are activating service on their own wishes and deducting our balance.

Even nodal authorities are also not picking phone.
I am googling to get email-id of higher authorities, C.E.O, M.D to draft a mail

could you please take up this matter, seriously i am afraid to recharge my phone again.


amit kumar sharma
[protected]

I have Aircel postpaid no. [protected] and use only for talking and not for data downloading.
The current bill is shown for Rs 776.00 which is very high
Normally the bill does not exceed 600 to 650.
Why this high bill this month?
I want to convert this account to prepaid to monitor my usage.

AIRCEL NETWORK IS FINE BUT CUSTOMER CARE EXECUTIVES ARE RUDE, NOT HAVE GOOD BEHAVIOURS,

My name is Mr.Kiruba

In my aircel mobile number [protected], am call 198 and ask about my balance debit in my main account but CCE aircel not response me and treat me rudely and drop my call without my knowledge 2 times am call customer care both associates are do same think, And also block my IVR they names are Mr.PANDIAN CCE aircel and Mr.KARTHIKEYAN,

KINDLY TAKE A FURTHER ACTION ON THEM AND RESOLVE MY FINANCIAL IMPACT,

Thanks and Regard,
Kiruba

Email me: [protected]@gmail.com
Contact:[protected]

Dear Kiruba,

We would like to inform you that no balance deduction was found against your number.We are unable to contact customer in the given number. Hence we request to provide the exact date of balance deducted, .

hi sir i am aircel customer please solve my problem my no [protected] !!!Deduct rs32 wrong charge customer care not response well my reference no is 1-[protected] Aircel No.:[protected]
Date &amp;amp; Time of deduction:[protected], 9:35am
Amount Deducted:32.60 rs
Any message received upon deduction:no

I had bad experience with Aircel.No response from customers reqrequirement

I need support from your side please guide how solve my issue.portability issue.

[protected] please note the following number
Please call me...I getting the problem...

I have called to Aircel today morning around 9:15 AM Mis.Priya attend me &amp;amp;amp; said she will arrange a call back with 1 hour (Higher end team) till now I have not received any call from Aircel.&amp;lt;?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /&amp;gt;


I don’t know what kind ofservice ur providing &amp; want balance to be credit( 60 INR) in my account ASAP.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

Zakir I <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
Contact Number:-+91-[protected].

Dear sir,
I am karthik, using Aircel many years. But recent years service is very worst, fear to recharge more than 50 rupees. Balance is reduced at any without reason. Particularly when using internet when we enter some website, a SMS will come and activate some service. Aircel cheating customers, its like thief.

No body is picking up the phone as mentioned in AIRCEL website for Nodal Officers.

I have fed up of giving complaints in AIRCEL and no proper response from AIRCEL executives.

My Contact number - [protected]

Dear Team,

I would like to inform you that We are having Total 4 Connections in CUG.The numbers mentioned Below.

1.[protected]

2.[protected]

3.[protected]

4.[protected]

I have checked and confirmed with Aircel Customer care that the numbers are in two different group.([protected] &amp; [protected]) as one group.. and ([protected] &amp; [protected]) as another group. But while we get the connectiones they have informed us that all the numbers are in one group (CUG) only . Kindly look into the matter in very urgent basis and make all the 4 connections in One Cug.

hollow sir

i am using Aircel post paid changed other net work [protected] but port in code CDT FORMET PLS C CODE REMOVE

Dear Mohan,

We tried reaching you in his contact number but unable to reach.Would request you to provide with your alternate number and convenient time to get in touch

I'm writing this because of my bad experience with your Aircel customer care executives, I spoke to more than 5 of your executives and asked for a clear explanation on my statement, But none of them had idea about that, I wonder is this wrong with your system or with your people.

I requested for a callback, but seems your executives are still busy with something and none of them took any steps for that. Also behaviour of your executives are worst than anything I've experienced with.

I would appreciate if you could take a corrective actions.Overall I'm also one of the unhappy customer of Aircel now.

My postpaid number# [protected]

Regards,
Karthick

I think its a Total waste of having customer service department ...for aircel
Nobody is responding properly u guys taking money from consumer by not doing service if we request for customer service feels total waste network with out management.

Dear kartispeed,

As per our system records, clarifications on the roaming charges has been explained to you. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this
matter.

We assure you a quick resolution and the best of services at all times.

Thanks &amp; Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in

Dear Team,

I am not using the aircel no [protected] for last one year since I lost the sim one year back.
I have called customer care many times and they have confirmed that the number wil be deactivated.
In the last one year, this is the third time I am getting bill for the deactivated sim and stating the message that notice will be generated.

We never had such wost service experience like this.

Note: nearly 20 of my friends are using aircel network. They are ready to switch the network because of this wost service

One of them already switched to airtel and his mob no is [protected].

We are eagerly waiting for the response...

Dear sadham ar

Kindly share your correct Aircel number so that we may assist you in best possible manner.

Warm Regards
Aircel Social Care Team

[protected] Forwarded message[protected]
From: Mithun Deyashi &lt;[protected]@gmail.com&gt;
Date: 23 July 2015 at 16:36
Subject: Re: Re: Re: Re: RE: Fwd: Ack : Re: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available(ERN[protected]DTCZR5)
To: appellate.[protected]@aircel.co.in
Cc: ddgpg-dot &lt;[protected]@nic.in&gt;, [protected]@gov.in, Trai &lt;[protected]@trai.gov.in&gt;, AssistantDirector Grievance Cell &lt;adgriv.[protected]@nic.in&gt;, care.[protected]@aircel.co.in, "Kolkata - Nodal (E)" &lt;nodalofficer.[protected]@aircel.co.in&gt;, Aircel Appellate Kol &lt;appellate.[protected]@aircel.co.in&gt;


Dear Appellate Delhi,

Resolution is awaited since 1st June 2015. No one responded, apart from auto mail acknowledgement.

For details please check the trail mail.

Warm Regards,
Mithun Deasi


+[protected]
Go Green ! Switch to e-statement


On 23 July 2015 at 14:30, Mithun Deyashi &lt;[protected]@gmail.com&gt; wrote:
Dear Delhi Care,

Resolution is awaited since 1st June 2015. And as par your acknowledgement 3 day has been past, no one respond me.


Warm Regards,
Mithun Deasi

Go Green ! Switch to e-statement


From: Delhi - Care (E) &lt;care.[protected]@aircel.co.in&gt;

Date: 20 July 2015 at 12:12
Subject: Ack: Re: Re: Re: Re: RE: Fwd: Ack : Re: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available(ERN[protected]DTCZR5)
To: [protected]@gmail.com


Dear Aircelite,

We acknowledge the receipt of your mail. We take this opportunity to thank you and it is our pleasure to serve you.

Kindly allow us to respond to your concern within next one working day.

We assure you timely response and resolution. Thank you for choosing Aircel.

Truly
Team Aircel
Website: www.aircel.com

Please do not reply back this mail as this is an automated response of your e-mail.


This e-mail message and its attachments are for the sole use of the intended recipients. It may contain proprietary, confidential, privileged information or other information subject to legal restrictions. If you are not the intended recipient of this message, please do not read, copy, use or disclose this message or its attachments. Please notify the sender immediately and destroy all copies of this message and any attachments.
WARNING: This e-mail message including attachment(s), if any, is believed to be free of any virus. However, it is the responsibility of the recipient to ensure for absence of viruses. Aircel shall not be held responsible nor does it accept any liability for any damage arising in any way from its use.


On 20 July 2015 at 12:08, Mithun Deyashi &lt;[protected]@gmail.com&gt; wrote:
Dear Delhi Care,

Resolution is awaited since 1st June 2015. And as par your acknowledgement 5 day has been past, no one respond me.

Non attending of this acknowledged complain has been proved that you people are working with forgery organisation.

Warm Regards,
Mithun Deasi


+[protected]
Go Green ! Switch to e-statement


From: Delhi - Care (E) &lt;care.[protected]@aircel.co.in&gt;

Date: 15 July 2015 at 15:20
Subject: Ack: Fwd: Re: Re: Re: RE: Fwd: Ack : Re: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available(ERN[protected]DTCZR5)
To: [protected]@gmail.com


Dear Aircelite,

We acknowledge the receipt of your mail. We take this opportunity to thank you and it is our pleasure to serve you.

Kindly allow us to respond to your concern within next one working day.

We assure you timely response and resolution. Thank you for choosing Aircel.

Truly
Team Aircel
Website: www.aircel.com

Please do not reply back this mail as this is an automated response of your e-mail.


On 15 July 2015 at 14:52, Mithun Deyashi &lt;[protected]@gmail.com&gt; wrote:
Dear Delhi Care,

Resolution is awaited since 1st June 2015.

Warm Regards,
Mithun Deasi


+[protected]
Go Green ! Switch to e-statement


From: Delhi - Care (E) &lt;care.[protected]@aircel.co.in&gt;

Date: 11 July 2015 at 12:33
Subject: Ack: Fwd: Re: Re: Re: RE: Fwd: Ack : Re: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available(ERN[protected]DTCZR5)
To: [protected]@gmail.com


Dear Aircelite,

We acknowledge the receipt of your mail. We take this opportunity to thank you and it is our pleasure to serve you.

Kindly allow us to respond to your concern within next one working day.

We assure you timely response and resolution. Thank you for choosing Aircel.

Truly
Team Aircel
Website: www.aircel.com

Please do not reply back this mail as this is an automated response of your e-mail.


This e-mail message and its attachments are for the sole use of the intended recipients. It may contain proprietary, confidential, privileged information or other information subject to legal restrictions. If you are not the intended recipient of this message, please do not read, copy, use or disclose this message or its attachments. Please notify the sender immediately and destroy all copies of this message and any attachments.
WARNING: This e-mail message including attachment(s), if any, is believed to be free of any virus. However, it is the responsibility of the recipient to ensure for absence of viruses. Aircel shall not be held responsible nor does it accept any liability for any damage arising in any way from its use.


[protected] Forwarded message[protected]
From: Mithun Deyashi &lt;[protected]@gmail.com&gt;
Date: 11 July 2015 at 12:18
Subject: Fwd: Re: Re: Re: RE: Fwd: Ack : Re: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available(ERN[protected]DTCZR5)
To: care.[protected]@aircel.co.in
Cc: ddgpg-dot &lt;[protected]@nic.in&gt;, [protected]@gov.in, Trai &lt;[protected]@trai.gov.in&gt;, AssistantDirector Grievance Cell &lt;adgriv.[protected]@nic.in&gt;


Dear Delhi Care,

Resolution is awaited since 1st June 2015.

Warm Regards,
Mithun Deasi


+[protected]
Go Green ! Switch to e-statement


[protected] Forwarded message[protected]
From: ddgpg-dot &lt;[protected]@nic.in&gt;
Date: 6 July 2015 at 12:38
Subject: Fwd: Re: Re: Re: RE: Fwd: Ack : Re: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available(ERN[protected]DTCZR5)
To: care.[protected]@aircel.co.in
Cc: [protected]@gmail.com


[protected] Forwarded message[protected]
From: MCIT Office &lt;[protected]@gov.in&gt;
To: DDG PG &lt;[protected]@nic.in&gt;
Cc:
Date: Mon, 06 Jul 2015 12:04:05 +0530
Subject: Fwd: Re: Re: Re: RE: Fwd: Ack : Re: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available(ERN[protected]DTCZR5)


-------- Original Message --------
From: Mithun Deyashi &lt;[protected]@gmail.com&gt;
Date: Jul 6, 2015 10:42:32 AM
Subject: Fwd: Re: Re: Re: RE: Fwd: Ack : Re: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available(ERN[protected]DTCZR5)
To: care.[protected]@aircel.co.in
Cc: ddgpg-dot &lt;[protected]@nic.in&gt;, [protected]@gov.in, Trai &lt;[protected]@trai.gov.in&gt;, AssistantDirector Grievance Cell &lt;adgriv.[protected]@nic.in&gt;

Dear Delhi Care,

Resolution is awaited since 1st June 2015.

As per your trail Acknowledgement, was not attended also.

Warm Regards,
Mithun Deasi

Go Green ! Switch to e-statement


From: Delhi - Care (E) &lt;care.[protected]@aircel.co.in&gt;
Date: 2 July 2015 at 14:13
Subject: Ack: Fwd: Re: Re: Re: RE: Fwd: Ack : Re: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available(ERN[protected]DTCZR5)
To: [protected]@gmail.com


Dear Aircelite,

We acknowledge the receipt of your mail. We take this opportunity to thank you and it is our pleasure to serve you.

Kindly allow us to respond to your concern within next one working day.

We assure you timely response and resolution. Thank you for choosing Aircel.

Truly
Team Aircel
Website: www.aircel.com


[protected] Forwarded message[protected]
From: Mithun Deyashi &lt;[protected]@gmail.com&gt;
Date: 2 July 2015 at 14:00
Subject: Fwd: Re: Re: Re: RE: Fwd: Ack : Re: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available(ERN[protected]DTCZR5)
To: care.[protected]@aircel.co.in
Cc: ddgpg-dot &lt;[protected]@nic.in&gt;, [protected]@gov.in, Trai &lt;[protected]@trai.gov.in&gt;, AssistantDirector Grievance Cell &lt;adgriv.[protected]@nic.in&gt;


Dear Delhi Care,

Resolution is awaited since 1st June 2015.

As I told you from the day first, I want full refund of my balance which was wrongly deducted i.e. Rs. 31.20 and please arrange the same at the earliest.

Warm Regards,
Mithun Deasi

Go Green ! Switch to e-statement

[protected] Forwarded message[protected]

From: Delhi - Care (E) &lt;care.[protected]@aircel.co.in&gt;
Date: 30 June 2015 at 15:34
Subject: Ack: Re: Re: Re: Re: RE: Fwd: Ack : Re: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available(ERN[protected]DTCZR5)
To: [protected]@gmail.com


Dear Aircelite,

We acknowledge the receipt of your mail. We take this opportunity to thank you and it is our pleasure to serve you.

Kindly allow us to respond to your concern within next one working day.

We assure you timely response and resolution. Thank you for choosing Aircel.

Truly
Team Aircel

Website:www.aircel.com


[protected] Forwarded message[protected]
From: Mithun Deyashi &lt;[protected]@gmail.com&gt;
Date: 30 June 2015 at 15:04
Subject: Re: Re: Re: Re: RE: Fwd: Ack : Re: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available(ERN[protected]DTCZR5)
To: care.[protected]@aircel.co.in
Cc: ddgpg-dot &lt;[protected]@nic.in&gt;, [protected]@gov.in


Dear Delhi Care,

Resolution is awaited since 1st June 2015.

As I told you from the day first, I want full refund of my balance which was wrongly deducted i.e. Rs. 31.20 and please arrange the same at the earliest.


Warm Regards,
Mithun Deasi

Go Green ! Switch to e-statement


On 30 June 2015 at 14:17, ddgpg-dot &lt;[protected]@nic.in&gt; wrote:


[protected] Forwarded message[protected]
From: MCIT Office &lt;[protected]@gov.in&gt;
To: DDG PG &lt;[protected]@nic.in&gt;
Cc:
Date: Mon, 29 Jun 2015 23:23:02 +0530
Subject: Fwd: Re: Re: Re: RE: Fwd: Ack : Re: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available(ERN[protected]DTCZR5)


-------- Original Message --------
From: Mithun Deyashi &lt;[protected]@gmail.com&gt;
Date: Jun 29, 2015 1:43:26 PM
Subject: Fwd: Re: Re: Re: RE: Fwd: Ack : Re: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available(ERN[protected]DTCZR5)
To: care.[protected]@aircel.co.in
Cc: [protected]@gov.in, ddgpg-dot &lt;[protected]@nic.in&gt;, Trai &lt;[protected]@trai.gov.in&gt;, usadmn.[protected]@nic.in, [protected]@gov.in, [protected]@nic.in, [protected]@nic.in, Aircel Care Kol &lt;care.[protected]@aircel.co.in&gt;, Aircel Appellate Kol &lt;appellate.[protected]@aircel.co.in&gt;, Aircel Care WB &lt;care.[protected]@aircel.co.in&gt;, vivek.[protected]@timesgroup.com, [protected]@timesnow.tv, [protected]@zeemedia.esselgroup.com, [protected]@indiatvnews.com, nirbhik.[protected]@etv.co.in, [protected]@aajtak.com, [protected]@abpnews.in, [protected]@abpnews.in, Mithun Gmail &lt;[protected]@gmail.com&gt;

Dear Aircel Care Delhi,

Yet not resolved the issue, pending since 1st June 2015.

Warm Regards,
Mithun Deasi

Go Green ! Switch to e-statement

[protected] Forwarded message[protected]
From: ddgpg-dot &lt;[protected]@nic.in&gt;
Date: 26 June 2015 at 14:39
Subject: Fwd: Re: Re: Re: RE: Fwd: Ack : Re: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available(ERN[protected]DTCZR5)
To: care.[protected]@aircel.co.in
Cc: [protected]@gmail.com


[protected] Forwarded message[protected]
From: Mithun Deyashi &lt;[protected]@gmail.com&gt;
To: Aircel Appellate Kol &lt;appellate.[protected]@aircel.co.in&gt;, care.[protected]@aircel.co.in
Cc: [protected]@gov.in, ddgpg-dot &lt;[protected]@nic.in&gt;, Trai &lt;[protected]@trai.gov.in&gt;, usadmn.[protected]@nic.in, [protected]@gov.in, [protected]@nic.in, [protected]@nic.in, Aircel Care Kol &lt;care.[protected]@aircel.co.in&gt;, Aircel Care WB &lt;care.[protected]@aircel.co.in&gt;, vivek.[protected]@timesgroup.com, [protected]@timesnow.tv, [protected]@zeemedia.esselgroup.com, [protected]@indiatvnews.com, nirbhik.[protected]@etv.co.in, [protected]@aajtak.com, [protected]@abpnews.in, [protected]@abpnews.in, Mithun Gmail &lt;[protected]@gmail.com&gt;
Date: Fri, 26 Jun 2015 14:34:14 +0530
Subject: Re: Re: Re: RE: Fwd: Ack : Re: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available(ERN[protected]DTCZR5)
Dear Team,

I am awaiting for resolution since 1st June 2015.

Warm Regards,
Mithun Deasi

Go Green ! Switch to e-statement


[protected] Forwarded message[protected]
From: Kolkata - Appellate (E) &lt;appellate.[protected]@aircel.co.in&gt;
Date: 23 June 2015 at 12:13
Subject: Ack: Re: Re: Re: RE: Fwd: Ack : Re: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available(ERN[protected]DTCZR5)
To: [protected]@gmail.com


Dear Aircelite,
We acknowledge the receipt of your mail. We take this opportunity to thank you and it is our pleasure to serve you.


Kindly allow us to respond to your concern within next one working day.
We assure you timely response and resolution. Thank you for choosing Aircel.

Truly
Team Aircel
Website: www.aircel.com

Please do not reply back this mail as this is an automated response of your e-mail.


On 23 June 2015 at 12:09, Mithun Deyashi &lt;[protected]@gmail.com&gt; wrote:
Dear Aircel Appellate Kolkata (E),

As per your below mention acknowledgement trail mail,

"Kindly allow us to respond to your concern within next one working day.
We assure you timely response and resolution. Thank you for choosing Aircel."

I am awaiting for your resolution.

As I told you from the day first, I want full refund of my balance which was wrongly deducted i.e. Rs. 31.20 and please arrange the same at the earliest.


Warm Regards,
Mithun Deasi

Go Green ! Switch to e-statement


From: Kolkata - Appellate (E) &lt;appellate.[protected]@aircel.co.in&gt;

Date: 19 June 2015 at 15:15
Subject: Ack: Re: Re: Re: RE: Fwd: Ack : Re: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available(ERN[protected]DTCZR5)
To: [protected]@gmail.com


Dear Aircelite,
We acknowledge the receipt of your mail. We take this opportunity to thank you and it is our pleasure to serve you.


Kindly allow us to respond to your concern within next one working day.
We assure you timely response and resolution. Thank you for choosing Aircel.

Truly
Team Aircel
Website: www.aircel.com

Please do not reply back this mail as this is an automated response of your e-mail.


On 19 June 2015 at 14:57, Mithun Deyashi &lt;[protected]@gmail.com&gt; wrote:
Dear Aircel Appellate Kolkata (E),

Please check the trail mail, my 1st mail date which was sent on 1st June 2015, and today is 19th June 2015. And today again you are asking for another more day !!

You and your team can do Forgery like Balance Deduction, VAS activation forcefully without any request etc but after doing this you and your team can't resolve it as usual you are not responsible for the same. Because this is doing your Company. Which was found at the time of tel- communication with your Customer Care.

If you can't resolve this issue please assign it to another respected person and you please quietly Quit your job as you are not Capable for this post.

As I told you from the day first, I want full refund of my balance which was wrongly deducted i.e. Rs. 31.20 and please arrange the same as per your Acknowledgement.


Please also mark the date of closer at the time of Mail Acknowledgement, I need it.

Warm Regards,
Mithun Deasi

Go Green ! Switch to e-statement


On 19 June 2015 at 11:49, ddgpg-dot &lt;[protected]@nic.in&gt; wrote:


[protected] Forwarded message[protected]
From: MCIT Office &lt;[protected]@gov.in&gt;
To: DDG PG &lt;[protected]@nic.in&gt;
Cc:
Date: Fri, 19 Jun 2015 11:47:07 +0530
Subject: Fwd: Re: Re: RE: Fwd: Ack : Re: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available(ERN[protected]DTCZR5)


[protected] Forwarded message[protected]
From: Kolkata - Appellate (E) &lt;appellate.[protected]@aircel.co.in&gt;
Date: 19 June 2015 at 11:31
Subject: Ack: Re: Re: RE: Fwd: Ack : Re: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available(ERN[protected]DTCZR5)
To: [protected]@gmail.com


Dear Aircelite,

We acknowledge the receipt of your mail. We take this opportunity to thank you and it is our pleasure to serve you.

Kindly allow us to respond to your concern within next one working day.

We assure you timely response and resolution. Thank you for choosing Aircel.

Truly
Team Aircel
Website: www.aircel.com

Please do not reply back this mail as this is an automated response of your e-mail.


This e-mail message and its attachments are for the sole use of the intended recipients. It may contain proprietary, confidential, privileged information or other information subject to legal restrictions. If you are not the intended recipient of this message, please do not read, copy, use or disclose this message or its attachments. Please notify the sender immediately and destroy all copies of this message and any attachments.
WARNING: This e-mail message including attachment(s), if any, is believed to be free of any virus. However, it is the responsibility of the recipient to ensure for absence of viruses. Aircel shall not be held responsible nor does it accept any liability for any damage arising in any way from its use.


-------- Original Message --------
From: Mithun Deyashi &lt;[protected]@gmail.com&gt;
Date: Jun 19, 2015 11:44:46 AM
Subject: Re: Re: RE: Fwd: Ack : Re: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available(ERN[protected]DTCZR5)
To: Aircel Appellate Kol &lt;appellate.[protected]@aircel.co.in&gt;
Cc: care.[protected]@aircel.co.in, [protected]@gov.in, ddgpg-dot &lt;[protected]@nic.in&gt;, Trai &lt;[protected]@trai.gov.in&gt;, usadmn.[protected]@nic.in, [protected]@gov.in, [protected]@nic.in, [protected]@nic.in, Aircel Care Kol &lt;care.[protected]@aircel.co.in&gt;, Aircel Care WB &lt;care.[protected]@aircel.co.in&gt;, vivek.[protected]@timesgroup.com, [protected]@timesnow.tv, [protected]@zeemedia.esselgroup.com, [protected]@indiatvnews.com, nirbhik.[protected]@etv.co.in, [protected]@aajtak.com, [protected]@abpnews.in, [protected]@abpnews.in, Mithun Gmail &lt;[protected]@gmail.com&gt;

Dear Kolkata Appellate (E),

As I told you I want full refund of my balance which was wrongly deducted i.e. Rs. 31.20 please arrange the same as per your Acknowledgement, so, please let me know the status of the same.

Warm Regards,
Mithun Deasi

Go Green ! Switch to e-statement


On 17 June 2015 at 18:50, Mithun Deyashi &lt;[protected]@gmail.com&gt; wrote:
Dear Sir,

Please look into this matter, I beg your consideration. This company is doing this type of deduction in real life. Unnecessary balance deduction, auto VAS activation, Call Drop etc. When we ask for any type of complain patent answer will be that "our server is down, please contact with us after 11 pm or after 4 hr" and if you called them after 4 hours then reply will be "till now our server is down please contact with us after 2/4 or tomorrow.

Please sir look into this matter.

Warm Regards,
Mithun Deasi

Go Green ! Switch to e-statement


On 17 June 2015 at 16:58, ddgpg-dot &lt;[protected]@nic.in&gt; wrote:


[protected] Forwarded message[protected]
From: MCIT Office &lt;[protected]@gov.in&gt;
To: DDG PG &lt;[protected]@nic.in&gt;
Cc:
Date: Wed, 17 Jun 2015 16:00:35 +0530
Subject: Fwd: Re: RE: Fwd: Ack : Re: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available(ERN[protected]DTCZR5)


-------- Original Message --------
From: Mithun Deyashi &lt;[protected]@gmail.com&gt;
Date: Jun 17, 2015 3:56:28 PM
Subject: Re: RE: Fwd: Ack : Re: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available(ERN[protected]DTCZR5)
To: "Kolkata - Appellate (E)" &lt;appellate.[protected]@aircel.co.in&gt;
Cc: ddgpg-dot &lt;[protected]@nic.in&gt;, Trai &lt;[protected]@trai.gov.in&gt;, [protected]@gov.in, usadmn.[protected]@nic.in, [protected]@gov.in, [protected]@nic.in, [protected]@nic.in, Aircel Care Kol &lt;care.[protected]@aircel.co.in&gt;, Aircel Care WB &lt;care.[protected]@aircel.co.in&gt;, vivek.[protected]@timesgroup.com, [protected]@timesnow.tv, [protected]@zeemedia.esselgroup.com, [protected]@indiatvnews.com, nirbhik.[protected]@etv.co.in, [protected]@aajtak.com, [protected]@abpnews.in, [protected]@abpnews.in, Mithun Gmail &lt;[protected]@gmail.com&gt;, care.[protected]@aircel.co.in

Dear Kolkata Appellate (E),

Who told you that I satisfied by our today's telephonic discussion !!

I am not satisfied with your conversation. How could you force me to close this issue. Because you deducted my balance forcefully, illogically. I understood your forgery and notify the same to you and brought it in front.

I know a huge number of Aircel user those who had already faced this issue and they have already left Aircel. Only for this type of your Forgery.

I want full refund of my balance which was wrongly deducted i.e. Rs. 31.20 please arrange the same as per your Acknowledgement then we will really satisfy with Aircel.

Warm Regards,
Mithun Deasi

Go Green ! Switch to e-statement


On 17 June 2015 at 14:35, Kolkata - Appellate (E) &lt;appellate.[protected]@aircel.co.in&gt; wrote:
Dear Mr. Deasi,
Greetings of the day
This has reference to your e-mail dated[protected] related to balance deduction from your Aircel number [protected].
Based on telephonic conversation held on[protected] the matter related to balance deduction against the above mentioned Aircel number has been shared with you.
We have informed you that INR 31.20 has been deducted from the above mentioned Aircel number on 30-May-2015 at 19:36:47 due to browsing internet on 2G mode post consumption of 25 MB data which you have got against the recharge of INR 4 pack.
We hope that the matter has been resolved to your utmost satisfaction.
It is our constant endeavor to provide seamless customer service to our valued customer and it is our pleasure to serve you and look forward to your valued patronage.
For any further assistance, please feel free to contact our Customer Care representatives at:
121 –Chargeable (in case of Queries / Products / Services) or 198-Toll Free (in case of Complaints) from your local Aircel mobile
Or
Visit your nearest Aircel Store (To get address SMS “STORE”&lt;&gt;Pin Code to 121 toll free)
Or
Visit our official website www.aircel.com
We are now pleased to assist you with the following Toll Free Self Help options:
SMS HELP to 121 for Your Account related info
SMS BAL to 121 for Balance (Prepaid)
SMS BILL to 121 for latest billed amount (Postpaid)
SMS UNB to 121 for unbilled usage amount(Postpaid)
SMS BINFO to 121 for Bill summary (Postpaid)
SMS MY VAS to 121 for Active Vas
High Speed Data Balance check - *122*011# (Prepaid)
Limited Data Balance check for Prepaid -*400#
Call 155223 for Active Vas &amp; VAS deactivation
Call 1288 for Latest Product info
Call [protected] from Non Aircel number
Or e-Mail us at:
appellate.[protected]@aircel.co.in
Assuring you the best of our services at all times.
Regards,
Aircel Appellate Authority
Dishnet Wireless Ltd.
Kolkata
[protected] Original Message[protected]
From: [protected]@gmail.com
Received: 6/15/2015 2:22 PM
To: Delhi - Care (E)
Cc: [protected]@trai.gov.in; [protected]@gov.in; [protected]@nic.in; [protected]@zeemedia.esselgroup.com; [protected]@aajtak.com; [protected]@abpnews.in; [protected]@timesnow.tv; [protected]@abpnews.in; Kolkata - Appellate (E); Kolkata - Care (E); [protected]@indiatvnews.com; [protected]@gov.in; [protected]@nic.in; [protected]@gmail.com; nirbhik.[protected]@etv.co.in; RoWB - Care (E); [protected]@nic.in; usadmn.[protected]@nic.in; vivek.[protected]@timesgroup.com
Subject: Fwd: Ack : Re: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available(ERN[protected]DTCZR5)


Dear Team,


Since 5th June I am getting only auto reply acknowledged mail from your Customer Care Desk nothing else. After acknowledged the same why your team can't resolve my issue.


As

I have more than 3mb data balance, before deducting the balance from my main account, but within 1 minute how could you deduct Rs. 31.20 from my main account balance
!!! Is it not a forgery ?


As you acknowledged my issue, please arrange for revert back my balance as early as possible.


Warm Regards,

Mithun Deasi


Go Green ! Switch to e-statement


[protected] Forwarded message[protected]

From: Auto Ack: Aircel &lt;[protected]@aircel.co.in&gt;

Date: 15 June 2015 at 13:34

Subject: Ack : Re: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available(ERN[protected]DTCZR5)

To: [protected]@gmail.com


Dear Aircelite,


We acknowledge the receipt of your mail. We take this opportunity to thank you and it is our pleasure to serve you.


Kindly allow us to respond to your concern within next two working days.


We assure you timely response and resolution. Thank you for choosing Aircel.


Truly

Team Aircel


Website:

www.aircel.com


Please do not reply back this mail as this is an automated response of your e-mail.


This e-mail message and its attachments are for the sole use of the intended recipients. It may contain proprietary, confidential, privileged information or other information subject to legal restrictions. If you are not the intended recipient of this message,
please do not read, copy, use or disclose this message or its attachments. Please notify the sender immediately and destroy all copies of this message and any attachments.

WARNING: This e-mail message including attachment(s), if any, is believed to be free of any virus. However, it is the responsibility of the recipient to ensure for absence of viruses. Aircel shall not be held responsible nor does it accept any liability for
any damage arising in any way from its use.


[protected] Forwarded message[protected]

From: Mithun Deyashi &lt;[protected]@gmail.com&gt;

Date: 15 June 2015 at 13:33

Subject: Re: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available

To: care.[protected]@aircel.co.in

Cc: ddgpg-dot &lt;[protected]@nic.in&gt;, Trai &lt;[protected]@trai.gov.in&gt;,
[protected]@gov.in,
usadmn.[protected]@nic.in, [protected]@gov.in,
[protected]@nic.in,
[protected]@nic.in, Aircel Care Kol &lt;care.[protected]@aircel.co.in&gt;, Aircel Care WB &lt;care.[protected]@aircel.co.in&gt;, Aircel Appellate Kol &lt;appellate.[protected]@aircel.co.in&gt;,
vivek.[protected]@timesgroup.com,
[protected]@timesnow.tv,
[protected]@zeemedia.esselgroup.com,
[protected]@indiatvnews.com,
nirbhik.[protected]@etv.co.in,
[protected]@aajtak.com, [protected]@abpnews.in,
[protected]@abpnews.in, Mithun Gmail &lt;[protected]@gmail.com&gt;


Dear Team,


Today is 15th June 2015, we are waiting for your replay since 5th June 2015.


Please mark the matter closing assured date, it will be better for me.


Note : Within 1 minute by which rate, you have deducted Rs. 31.20 from my main account balance please let me know, I am waiting for your reply. We have to know this information.


Warm Regards,

Mithun Deasi


Go Green ! Switch to e-statement


On 11 June 2015 at 14:34, Mithun Deyashi &lt;[protected]@gmail.com&gt; wrote:


Dear Team,


Today is 11th June 2015, we are waiting for your replay since 5th June 2015.


Please mark the matter closing assured date, it will be better for me.


Note : Within 1 minute by which rate, you have deducted Rs. 31.20 from my main account balance please let me know, I am waiting for your reply. We have to know this information.


Warm Regards,

Mithun Deasi


Go Green ! Switch to e-statement


On 10 June 2015 at 16:54, ddgpg-dot &lt;[protected]@nic.in&gt; wrote:


[protected] Forwarded message[protected]

From: Mr Rakesh Garg &lt;[protected]@nic.in&gt;

To: ddgpg-dot &lt;[protected]@nic.in&gt;

Cc:

Date: Wed, 10 Jun 2015 15:52:34 +0530

Subject: Fwd: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available


[protected] Forwarded message[protected]

From: Mithun Deyashi &lt;[protected]@gmail.com&gt;

To: care.[protected]@aircel.co.in

Cc: ddgpg-dot &lt;[protected]@nic.in&gt;, Trai &lt;[protected]@trai.gov.in&gt;, [protected]@gov.in, usadmn.[protected]@nic.in, [protected]@gov.in, [protected]@nic.in, [protected]@nic.in,
Aircel Care Kol &lt;care.[protected]@aircel.co.in&gt;, Aircel Care WB &lt;care.[protected]@aircel.co.in&gt;, Aircel Appellate Kol &lt;appellate.[protected]@aircel.co.in&gt;

Date: Wed, 10 Jun 2015 14:48:12 +0530

Subject: Re: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available


Dear Team,


Today is 10th June 2015, we are waiting for your replay since 5th June 2015.


Warm Regards,

Mithun Deasi


Go Green ! Switch to e-statement


On 9 June 2015 at 16:16, ddgpg-dot &lt;[protected]@nic.in&gt; wrote:


[protected] Forwarded message[protected]

From: Mithun Deyashi &lt;[protected]@gmail.com&gt;

To: care.[protected]@aircel.co.in

Cc: ddgpg-dot &lt;[protected]@nic.in&gt;, Trai &lt;[protected]@trai.gov.in&gt;, [protected]@gov.in, usadmn.[protected]@nic.in, [protected]@gov.in, [protected]@nic.in, [protected]@nic.in,
Aircel Care Kol &lt;care.[protected]@aircel.co.in&gt;, Aircel Care WB &lt;care.[protected]@aircel.co.in&gt;, Aircel Appellate Kol &lt;appellate.[protected]@aircel.co.in&gt;

Date: Tue, 09 Jun 2015 15:51:32 +0530

Subject: Re: Re: Fwd: Re: Amount Deducted where Net Balance was Available


Dear Team,


Today is 9th June 2015, we are waiting for your replay since 5th June 2015.


Warm Regards,

Mithun Deasi


Go Green ! Switch to e-statement


On 5 June 2015 at 16:45, ddgpg-dot &lt;[protected]@nic.in&gt; wrote:


[protected] Forwarded message[protected]

From: Mr Rakesh Garg &lt;[protected]@nic.in&gt;

To: ddgpg-dot &lt;[protected]@nic.in&gt;

Cc:

Date: Fri, 05 Jun 2015 16:28:29 +0530

Subject: Fwd: Re: Fwd: Re: Amount Deducted where Net Balance was Available


[protected] Forwarded message[protected]

From: Mithun Deyashi &lt;[protected]@gmail.com&gt;

To: "Kolkata - Appellate (E)" &lt;appellate.[protected]@aircel.co.in&gt;

Cc: Trai &lt;[protected]@trai.gov.in&gt;, [protected]@gov.in, usadmn.[protected]@nic.in, [protected]@gov.in, [protected]@nic.in, [protected]@nic.in,
Aircel Care Kol &lt;care.[protected]@aircel.co.in&gt;, Aircel Care WB &lt;care.[protected]@aircel.co.in&gt;

Date: Fri, 05 Jun 2015 15:53:29 +0530

Subject: Re: Fwd: Re: Amount Deducted where Net Balance was Available


Dear Team,


Thanks for your effort.


Please mark the matter closing assured date, it will be better for me.


Note : Within 1 minute by which rate, you have deducted Rs. 31.20 from my main account balance please let me know, I am waiting for your reply. We have to know this information.


Warm Regards,

Mithun Deasi


Go Green ! Switch to e-statement


On 5 June 2015 at 08:45, Kolkata - Appellate (E) &lt;appellate.[protected]@aircel.co.in&gt; wrote:


Dear Mr. Deasi,


Greetings of the day!


This has reference to your e-mail dated[protected] regarding data usage details for your Aircel number [protected].


We would like to inform you that the matter related to data usage details has been escalated to the concerned team for necessary action and we shall update
you soon on the developments.


While sincerely regretting the inconvenience caused to you we assure you that as our valued customer the matter has been registered with us and the reference
number for the same is 1-[protected].


We value your relationship with us and would request you to co-operate with us till the time the matter gets resolved.


It is our constant endeavor to provide seamless customer service to our valued customer and it is our pleasure to serve you and look forward to your valued
patronage.


For any further assistance, please feel free to contact our Customer Care representatives at:


121 –Chargeable (in case of Queries / Products / Services) or 198-Toll Free (in case of Complaints) from your local Aircel mobile

Or

Visit your nearest Aircel Store (To get address SMS “STORE”&lt;&gt;Pin Code to 121 toll free)

Or

Visit our official website www.aircel.com


We are now pleased to assist you with the following Toll Free Self Help options:


SMS HELP to 121 for Your Account related info

SMS BAL to 121 for Balance (Prepaid)

SMS BILL to 121 for latest billed amount (Postpaid)

SMS UNB to 121 for unbilled usage amount(Postpaid)

SMS BINFO to 121 for Bill summary (Postpaid)

SMS MY VAS to 121 for Active Vas

High Speed Data Balance check - *122*011# (Prepaid)

Limited Data Balance check for Prepaid -*400#

Call 155223 for Active Vas &amp; VAS deactivation

Call 1288 for Latest Product info


Call [protected] from Non Aircel number

or e-Mail us at:

appellate.[protected]@aircel.co.in

Assuring you the best of our services at all times.


Regards,

Aircel Appellate Authority

Dishnet Wireless Ltd.

Kolkata

[protected] Original Message[protected]

From: [protected]@gmail.com

Received: 6/4/2015 5:03 PM

To: Kolkata - Appellate (E)

Cc: [protected]@trai.gov.in; [protected]@gov.in; Kolkata - Care (E); [protected]@gov.in; [protected]@nic.in;
RoWB - Care (E); [protected]@nic.in; usadmn.[protected]@nic.in

Subject: Fwd: Re: Amount Deducted where Net Balance was Available


Dear Team,


• Last recharge: Last

was on 02/06/2015 for Rs. 60/-,

on 31/05/2015 for Rs.35/-, on 25/05/2015 for Re.1/-, 21/05/2015 for Rs.110/-


• Current balance: Rs.

45/- (Approx.)


• Name of customer: Papia


• Email ID : [protected]@gmail.com


• Usage details from (..) To (..) : For this I can provide only date i.e. recharged on 29th May 2015, and on 30th May

2015 Rs 31.20 had been deducted


For any queries can contact with this Aircel number [protected].


Note : Within 1 minute by which rate, you have deducted Rs. 31.20 from my main account balance please let me know, I am waiting for your

reply. We have to know this information.


Warm Regards,


Mithun Deasi


Go Green ! Switch to e-statement


[protected] Forwarded message[protected]


From: Kolkata - Appellate (E) &lt;


appellate.[protected]@aircel.co.in&gt;


Date: 4 June 2015 at 12:35


Subject: RE: Re: Amount Deducted where Net Balance was Available


To: [protected]@gmail.com


Dear Mr. Deasi,


Greetings of the day


This has reference to your e-mail dated[protected] related to balance deduction from your Aircel number [protected].


We have informed in our previous communication that INR 31.20 has been deducted from the above mentioned Aircel number on 30-May-2015

at 19:36:47 due to browsing internet on 2G mode post consumption of 25 MB data which you have got against the recharge of INR 4 pack.


We regret to inform you that, we are unable to process waiver/reversal for the deducted amount as the charges levied to your account

are found to be correct.


Aside to this, we would request you to provide us the below mentioned details for internet usage details.


•

Last recharge:


•

Current balance:


•

Name of customer:


•

Email ID :


•

Usage details from (..) To (..) :


It is our constant endeavor to provide seamless customer service to our valued customer and it is our pleasure to serve you and look

forward to your valued patronage.


For any further assistance, please feel free to contact our Customer Care representatives at:


121 –Chargeable (in case of Queries / Products / Services) or 198-Toll Free (in case of Complaints) from your local Aircel mobile


Or


Visit your nearest Aircel Store (To get address SMS “STORE”&lt;&gt;Pin Code to 121 toll free)


Or


Visit our official website

www.aircel.com


We are now pleased to assist you with the following Toll Free Self Help options:


SMS HELP to 121 for Your Account related info


SMS BAL to 121 for Balance (Prepaid)


SMS BILL to 121 for latest billed amount (Postpaid)


SMS UNB to 121 for unbilled usage amount (Postpaid)


SMS BINFO to 121 for Bill summary (Postpaid)


SMS MY VAS to 121 for Active Vas


High Speed Data Balance check - *122*011# (Prepaid)


Limited Data Balance check for Prepaid -*400#


Call 155223 for Active Vas &amp; VAS deactivation


Call 1288 for Latest Product info


Call [protected] from Non Aircel number


or e-Mail us at:


appellate.[protected]@aircel.co.in


Assuring you the best of our services at all times.


Regards,


Aircel Appellate Authority


Dishnet Wireless Ltd.


Kolkata


[protected] Original Message[protected]


From: [protected]@gmail.com


Received: 6/3/2015 11:45 AM


To: Kolkata - Appellate (E)


Cc:


[protected]@trai.gov.in;

[protected]@gov.in; Kolkata - Care (E);

[protected]@gov.in; [protected]@nic.in; RoWB - Care (E);

[protected]@nic.in;

usadmn.[protected]@nic.in


Subject: Re: Amount Deducted where Net Balance was Available


Dear Team,


I have more than 3mb data before deducting the balance.


Within 1 minute by which rate, you have deducted Rs. 31.20 my mail account balance please let me know. We are the Customers, will be very thankful to you.


This is a forgery. Because If it will be Rs. 5/- to Rs. 10/- then I can accepted, but within 1 minute when my browser page was not opened I have already closed the browser.


Also please let me know your rate of charge post use of 25mb data. Because


within 1 minute how could you charge Rs. 31.20 !!! Is it not a forgery ?


Note : Now we have MNP service. If you will deduct this type of fake charges I should discontinue your service and should select another service provider along with the same number very soon. Because we


should discontinue this type of forgery company.


Thanks for valuable reply.


Warm Regards,


Mithun Deasi


Go Green ! Switch to e-statement


On 2 June 2015 at 15:21, Kolkata - Appellate (E)


&lt;appellate.[protected]@aircel.co.in&gt; wrote:


Dear Mr. Deasi,


Greetings of the day


This has reference to your e-mail dated[protected] related to balance deduction from your Aircel number [protected].


Based on system validation we have found that INR 31.20 has been deducted from the above mentioned Aircel number on 30-May-2015


at 19:36:47 due to browsing internet on 2G mode post consumption of 25 MB data which you have got against the recharge of INR 4 pack.


...

[Message clipped]

Dear Mithundeasi,

Post system check it has been found that your balance Rs. 31.20 /- got deducted on 30/5/2015 due to data usage of 3.2103 MB of Data after consumption of the free data. Hence, not eligible for refund.

Regards,
Aircel Customer Care

Bad mumbai Aircel Customer care...They cheated and goofed up the things.

It is very easy to defend self by putting blame on others. This is not ethical way to grow the business. As you people are very lucky due to loose norms in our country.
Come to the point I want to ask you some questions..
1. What is the criteria for checking the documents for validity ?
2.How did you approve any forge or improper documents as under name of my wife as those documents were not signed even not a single form?
3. How did you pass those while I had signed all the documents with Aadhar under my name of card during submission?
4. So as per TRAI rule its a violation for code of ethics as the number got approved by using forged documents? Its surprise for me...
5. It is mandatory to approve the connection within 14 days or before the expiry of the PORT number. In case of Poonam, her PORT numbers were expired 9th of July (she submitted in 24th June) then I resubmitted with new PORT numbers under my control. So then as per rule I am the owner for all the numbers. Then who gave you that authority to approve those numbers under the name of my wife without my knowledge?
6. Is this a way to deal with the customer?
7. Why it took 28 days to start the new numbers as it should start well within 14 days?
8. What you did for my earlier complains?
9. Lastly I want to give you the SIM numbers I have received till date; can it be possible to match your given numbers from that?
SIM Numbers received from SHREE GANESH ENT:-
1.[protected]
2.[protected]
3.[protected]

SIM Numbers received from Panvel Branch
1.[protected]
2.[protected]
3.[protected]

SO TALLY YOUR GIVEN NUMBERS NOW? Is this a way to treat the customer ? You should put an inquiry in this matter if you are true professional. I have all the records with me.
Don't put blame on me. I was not interested in that Shree Ganesh because of such non sense behavior so I had opt for Panvel as he never gave me the mentioned SIM for all yes for that Blocked number what you said also.

Now the ball is in your court as you have already lost my valuable time by putting mental stress.

Sachin
[protected]

Hi @sachin1812,

Please provide your correct aircel number so that we can assist you further.

Regards,
Aircel Social Care Team

Hi I'm muthukumar
My mobile number [protected](aircel) this month bill was 1390 due to vas(gprs)service used I'm used only 250 mb but charges for 900 mb 900 rupees.another automatically plan change in customer service another any request minimum 2 to 5 days reply action so aircel network problem change your attitude

Hi,

I have recharged aircel 3g internet pack 06/07/2015.I have to pay 255 rupees for online for the below site.

"https://epayment.aircel.com/online-recharge"

They mentioned 2GB data for 28 days. But i have received 1.25GB. I asked
aircel customer care, simply they told "Sorry sir, plan is changed". I didn't see any new plan changes for the online recharge site. But the online site they mentioned 2GB data for 28 days.

Please do the needful. Otherwise i will plan to change other network.

My Cell No : [protected]


Note : I am using more than 6 year in aircel network.

I have attached proof.

Regards,
Saravanakumar D

Dear Team,

Thank you for your Immediate action. Really I am happy for your service.


Regards,
Saravanakumar D

Hello,

My number is [protected]. I have made payment Rs13100 instead of 1319. On 25th August . The customer service, said the amount will not given back to the customer.


Thanks,
Muthuramalingam Subramanian.

Dear Muthuramalingam Subramanian,

We have checked the parent number [protected] and found no such excess payment, we require the number for which you claims to have done an excess payment.

Regards,
Aircel Social Care Team

Hi,
have purchased new Aircel postpaid connection as request by Aircel executive dated 01-Sept 2015.

The new connection dose not active till date. I have many time request to Aircel customer care but no body help me.

I am very fed-up to purchase the new connection of Aircel.

I request to all don't purchase New Aircel connection in future.

My Mobile No. [protected] & [protected]. I have applied for plan change from POSTPAID to PREPAID request on 08.10.2015. Phone No. [protected] this number service disconnected on 09.10.2015, 1.00 PM without any intimation.
I contact 121, 198, [protected] & [protected] these numbers but no proper response from AIRCEL executives. Still not working ( 4 Days) above ph.No. Because I will go to another network. Please close my account.

* [protected]- this number is working in postpaid plan.

Dear Gopalsamy1,

We would like to inform you that we have checked our system and found that your new Aircel no. [protected] has already been activated on 13/10/2015. Please call on 59059 for Tele- verification after getting the signal bars in SIM card.

Regards,
Aircel Social Care Team

i am using aircel network for the past 7 years, my number.[protected], i am not using post paid no. but erode aircel office staff Mr.Selvam (perundurai) called for anytime & torcher to me, he used worst words, you pay post paid bill for no.[protected] so i had 3 times suicide attempted.today my number is replaced to erode branch without my knowledge.pl help me...

i am Gomathi using aircel network for the past 7 years, my number.[protected], aircel office staff members used worst words to me, i am not tolerate that, bcos i am female.pl release my aircel no

Hello my number [protected]
Balance check *111# main balance and secondary balance display and 12 MB also display so internet use balance drop in my main account so I want refund the money, why display for the validity finished data pack MB for *111# so plz check and clear this problem, ,

Hi,

Am using Aircel (Tamilnadu) Number -[protected]. Last month i received a message from customer care like, i Have been subscribed for store 25 (some video downloading ) & they deduct 64rs amount from my account and that time am in out of station. Still am not recharge my account. If i recharge again they deduct amount. i call customer care & informed regarding this but no proper response and said they are not have access to deactivate this service. Kindly deactivate this unwanted things from my number and please refund my deducted amount 64rs at the earliest.

Dear Gomukulla,

We would request you to share the ID/Address proof submitted at the time of taking.

Regards,
Aircel Social Care Team

Dear Alphonse chandran,

Kindly share the following details in order to look into your issue:


Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:

Warm Regards,
Aircel Social Care Team

Iam recharge Rs.255 internet in october 30 th, but the internet not working now (09/11/2015) also. Everyday I try to call customers care, first five days, nobody pickup the call, all agents are busy...please type help and send to 121 that's it. After some times some body pickup but no use... Internet not working. I losses Rs. 255/- my mobile number [protected]. Now I use Airtel... Thanks

Hi leovasan, ,


we would request you to provide the below details to check further on the same.

• Address, where the issue faced:
• Landmark:
• Number of Signals:
• Exact issue:
• Duration of Problem:
• Contact person name/number:

Regards,
Aircel Social Care Team

Dear Girthi Ma,

Hope you are doing good.

We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end.
Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

Hello aircel,

I recharged 198 rupees for 1GB Mobile data valid 21 days on nov 11 2015, But data cost detected from main account i raised complaint on 13 nov they said with 4 hrs it will sloved, But it was not solved . I contacted daily aircel customer care 121, they will say 4 hrs or 8 hrs it wil slove, or they will say connecting to technical team and call put on hold for more than 30 mins and disconnect it, this is the way the customer will be treated . I m totally disappointed about aircel network .

My number : [protected]
mail ID : [protected]@gmail.com

Hello aircel,

I recharged 198 rupees for 1GB Mobile data valid 21 days on nov 11 2015, But data cost detected from main account i raised complaint on 13 nov they said with 4 hrs it will sloved, But it was not solved . I contacted daily aircel customer care 121, they will say 4 hrs or 8 hrs it wil slove, or they will say connecting to technical team and call put on hold for more than 30 mins and disconnect it, this is the way the customer will be treated . I m totally disappointed about aircel network .

My number : [protected]
mail ID : [protected]@gmail.com

Dear sir,
as i have ported my aircel postpaid to prepaid from one month but no response still no executives are answering properly and my agent also is very negligent so i have to log a compliant on appellate (or) consumer court my portable number is -[protected] in hosur tamol nadu my alternative number - [protected]

Thanks&Regards,
Bharath kumar R
Email:[protected]@GMAIL.COM - (NOTE) all in small letters

Dear Bharath Kumar,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Store Address:
Executive Name:
Date of documents submission:
Sr No.(if any):

Warm Regards,
Aircel Social Care Team

dear aircel team,

i was one of the customer aircel post paid my number is [protected]. I was cleared all bill payment 05/01/2016 on PM cell Tichy contonment office. My number was already incoming and out going barred before 45 days. I am not using this number. I told the collection person to deactivate my number before 1month. but again we are asking the payment Rs.625/--. I already asking my bill payments and clear all payments. we are not provide any bills and my cheque. and not proper showroom in aircel trichy. customers very suffering. kindly suggest..

Dear Sir,

I faced worst customer service and reply from aircel even i called them repeatedly, i wrote a complaint to appellant no response means see how much scared it is, whom, to contact if appaellent not responding.

my no is:[protected]

Dear Sir,

Nobady contacted regarding this, atleast when it will be solved.even not replying to my mails and calls.


thank you.

Aircel sucks. Network sucks. Internet suck. Changing my network to idea. The best network of india.. aircel sucks really

Hi [protected]@gamil.com,


We would request you to wait. Will soon share an update. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.


Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Dear Amir Abdullah,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:


Aircel No.:
Signal Bars:
Alternate No.:
Specific location/everywhere (address required for specific location):
Indoor / Outdoor/ Basement/ Any particular time interval or through the day
Duration since facing issue:

Warm Regards,
Aircel Social Care Team

Please let me know when can I get my refund.

Hi mayurans,

We are sorry for the experience you had. Please share your concern with your Aircel mobile number at [protected]@aircel.co.in to help you.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

ear Sir/Madam,

My name is MARIMUTHU A & Phone Number is [protected], Saturday Night ( 26.09.2015) I have balance Near Rs.80/- But next day is not sowing and outgoing also death, I spoke may times with customer care and they advised me wait for 36 hour, Now more then 36 DAYS i have not balance what i do for calling ? Unnecessary they deducted without any informing but we want wait 36 hour if I asked refund !!! we can’t understanding what is going on aircel company ... ? so I trust you kindly refund me how much I lost with loss of pay for my tension & loss of time

hai My name is MARIMUTHU A & Phone Number is [protected], Friday Night ( 13.02.2016) I have balance more then 65 rupees but now deducted Rs 50, I can understand what's going on there ?, I spoke with customer care and they advised me wait up to 15.02.2016, Just i want one question to you " Why you do like as this ? And who is giving rights to you for this ? No i have not balance what i do for calling ? Unnecessary they deducted without any informing but we want wait 3 days !!!, That is my cash and i want decide when i want use my cash, Who are you for deciding my cash like wait 3 days, this is the second first time cash is also not refunded till now, You should be return my cash with loss of pay for my tension & loss of time else i will go to consumer court.