Aircel Customer Care
Aircel Ltd.
Customer satisfaction rating: 40%
Submit a Complaint
9037
COMPLAINTS

Aircel Customer Care

Aircel Ltd.

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Address
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1393
down
616
+91 12 4476 5000  [Head Office]
up
775
down
361

Fax:
Fax:
+91 12 4429 0524  
+91 11 2699 0095  
+91 22 4260 6070  
+91 20 4140 6699  

Additional info

Hyderabad
No.8-2-681/3A & 8-2- 681/3, Lakshmi Cyber Centre, Road No.12, Banjara Hills, Hyderabad - 500 034
+91 40 6554 1234

New Delhi
A44, Mohan Cooperative Industrial Area, Near Haldirams, Mathura Road, New Delhi – 110 044
Tel: +91 97 1609 9999
Fax: +91 11 2699 0095

Bangalore

69/1, Golden Millennium 4th Floor, Millers Road, Vasanth Nagar, Bangalore - 560 052
+91 88 9204 1111

Mumbai
Opus Centre, Opp. Hotel Tunga Paradise, Road No : 47, MIDC, Andheri-Kurla Road, Andheri East, Mumbai – 400 093
Tel:
+91 97 6809 9990
+91 22 4260 6240
Fax: +91 22 4260 6070

Pune
CommerZone, 144 / 145, 2nd Building, 6th Floor, Ashok Samarth Path, Yerwada, Pune – 411 006
Tel: +91 20 4140 6666
Fax: +91 20 4140 6699

Chennai
4th Floor, Spencer Plaza, No.769, Anna Salai, Chennai – 600 002
Tel: +91 44 4228 0000
Fax: +91 44 4228 0123

Kolkata
Globsyn Crystal Building, 3rd Floor, Block EP, Plot - 11 & 12, Sector-V, Salt Lake, Kolkata - 700 091
Tel: +91 98 0459 8045
Fax: +91 33 2357 4236

Coimbatore
No.114, 2nd Floor, Sri Arthanari Towers, Race Course Road, Coimbatore – 641 018.
Tel:
+91 42 2650 2583
+91 42 2650 2683
Fax: +91 42 2427 0170

Ahmedabad
B-1005, 10th Floor, Narnarayan Complex, Opp. Ganesh Plaza, Nr. Navarangpura Bus Stand, Ahmedabad – 380 009
Tel: +91 79 6513 3001
Fax: +91 79 4007 5340

Ernakulam
3rd Floor, RR Arcade, Geethanjali Bus Stop, Thammanam Post, NH By-pass, Ernakulam – 682 032
Tel: +91 48 4419 0000
Fax: +91 48 4419 0350



View More Information...

Customer satisfaction rating
40%
Complaints
9037
Pending
3555
Resolved
2674
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Aircel related photos (865)

Aircel Complaints & Reviews

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Aircel — upc code to port out from aircel.

 Kaveri Alizad (Jain) on Mar 28, 2018
Aircel stop service in maharashtra. I do not get upc code as my phone is not in network area on 31st jan.2018 at 12am at night., and now no any way to contact with them. My number stop working from that day.

From that day i was tried so much to contact with them. By customer care number, email, appleate authority.
But they cant be help me.
Its my business number, i dont want to loose it. I want this number back in working.
Please help me to get upc code from aircel maharashtra.
May be like me lots of people sufferring from thus situation.
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — refund of amount available as balance [Resolved]

 Mahendera Kumar on Mar 27, 2018
Sir, i was customer of aircel and having more than rs.5000/- as main balance but now a days aircel company close their network and i got great loss due my hard and fast money taken by aircel company.. And now a days no response and network how can get my amount refund.. Please help me.. It's great help for me my aircel number [protected].. And linked with aadhar also.. Please do the needful and action against aircel company and retrieve my hard and fast money.. Thanks with regards.....
Complaint comments  Read comments Complaint category Other

Aircel — upc code mismatch and porting request rejected

 K PAARI on Mar 27, 2018
After closure i got UPC code from aircel and given to vodaphone for porting. After waiting for 10 days it was rejected on 26 Mar 2018 for mismatch porting code and the user number. How this can happen when went personlly to their office in prestige Ploygon building and got the code written by their staff. My mob no [protected]....
Complaint comments  Read comments Complaint category Telecommunications

Aircel — my number got disconnected

 NarayanaReddy.T on Mar 27, 2018
I am using my aircel number [protected] from last 3 years. from past few weeks on words my number showing disconnected. I don't the reason behind that. but I can able to call to my contacts. but last two weeks on words I am not getting proper signal, not able cal and receive cal. please help me. This number is important for me. all my friends and family relatives having this number to contact with me. even I went aircel office near star bazar koramangala. they are saying that " problem with their end". they are not even trying for rectifying my problem. please provide my number ([protected]) portal...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — my aircel no. is not working and its network not available from last 1 month

 Deepanshu Aaloria on Mar 27, 2018
My aircel no. [protected] is not working and its network is not available from last one month. Around 2-3 months ago same problem had occurred then i had to purchase a new sim from your aircel store located in karol bagh. After purchasing new sim with same no. They started my number but after 1 and half month it is happened again. Its become like an headache. Please solve this problem and tell me how to start my this aircel number at the earliest....
Complaint comments  Read comments [4]Complaint category Telecommunications

Aircel — aircel network and info about sim serial no.

 prem.arya on Mar 27, 2018
My aircel sim is not working from few weeks, and this aircel no. Is very important for me. I am not able to port it as it is not showing the network. And there is also a problem i don't have its sim serial no. To port as sim was change to nano sim. Please tell me what to do. And please provide me sim serial no. For my number "[protected]" so i can process this.

There is another query actually this number number is in the name of my brother and he out of india right now. So can i port this number with my own supporting document. Please guide me

With regards!...
Complaint comments  Read comments [4]Complaint category Telecommunications

Aircel — mnp request not heeded by aircel

 Mdonekal on Mar 26, 2018
I have requested to port out from aircel as they have gone into liquidation/ bankruptcy. I had applied to jio through ekyc on 19 march 2018 for mnp. As per law, porting should be completed within 7 days or there will be a fine.

Very low morals of aircel company which is causing huge inconvenience to customers.

My number is [protected]. Please look into this issue....
Complaint comments  Read comments [4]Complaint category Mobile Service Providers

Aircel — sim card deactivated not able to port to other

 Nrt raju on Mar 26, 2018
I am aircel user since 1 month i m not able to make or receive calls for my aircel sim. This is very imp number i want to keep this number pl help to port or activate. This number is linked with my bank and i have no other number, i am not able to use banking transaction also. My aadhar number also linked with this number only, kindly help me to activate this number again....
Complaint comments  Read comments [7]Complaint category Other

Aircel — not getting ported cdt32949 [9841725980]

 Sivakumar Samy on Mar 26, 2018
Dear sir/madam,

I opted for porting from aircel for my number [protected].

The porting code comes as cdt32949 (Corporate code).

I have left the corporate and subsequently requested my number from corporate to individual long before..

With this code i am not able to port my number even though i am an individual customer.

I have requested vodafone for hosting my number. Please do help me by providing a new porting code as individual or accept the porting request from vodafone. I have provided my signed request form for change...
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Aircel — no network in the sim

 Shalu.apple39@gmail.com on Mar 26, 2018
I m currently living in jaipur, rajasthan. I was a permanent resident of kolkata west bengal... And the number was in use for more than 5-6 years and it has been registered in all the banks. Now i m not able to operate my banking related works. My phone broke due to some reasons and i was not able to operate my phone in which the sim was installed. And the day i reinstalled the new phone, it showed emergency calls only! I tried everything, but there was nothing i could do from jaipur. It has been around a month that my number has no network. Is this a way you treat your customers??? There has been...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — aircel porting issue my number - aircel

 mady0009 on Mar 26, 2018
After much trouble i got the port code for my aircel number as on 9 march and tried to port it to airtel, but on 13 march 2018 i got sms from aircel that airtel has been rejected by current operator as upc mismatch. For details, please contact your operator.
After that i have re-requested again on 16.03.2018 for port in but till date my number not port in.

I have try to contact airtel customer care, they have no records in their system about my number.

I am unable reach to you because your customer care not working in our area.

Kindly help me...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — port facility

 Kaliyan Pillai on Mar 26, 2018
We followed the option given from other sim to avail port for multiple times. Every time we received error messages.
Now there was neither balance nor recharge options available to send request from our aircel sim.
There was no response from the local office either.
We can't loose that number in use for many years.
Please help us with a solution!
Thanks
Kaliamoorthy. A...
Complaint comments  Read comments Complaint category Business & Finances

Aircel — my aircel number showing no service

 Prerna Gautam on Mar 26, 2018
I am using aircel from two to three years but from about one month my aircel number is showing no service this number is very important to me please take action on my complaint i use this number in my important work and now i'm unable to get message and calls and this affect my work and also i use this number in different forms so please pay attention to my complaint...
Complaint comments  Read comments Complaint category Airlines

Aircel — aircel upn issue

 Mridul Bhowal on Mar 26, 2018
Issue is regarding portability of my aircel number and i'm unable to port to any other vendors as i have not received the unique portablity number yet. I facing this issue from the past 1 month. I had sent 3 messages on 1900 for portablity however i didnt received any unique portablity number (Upn) till now. Please look into the matter and resolve this issue at the earliest. Thank you....
Complaint comments  Read comments Complaint category Telecommunications

Aircel — wrong operator recharge [Resolved]

 kumar_maniratnam on Mar 26, 2018
Dear aircel
Now my complaint is that i have recharge a number ([protected]) dated 22 march, which was on aircel before 15 march. Due to mnped to idea,
I have wrongly recharged on operator aircel, which should be cancel at the operator end anyhow. But freecharge showing successful which is wrong and my money has not refunded yet because you (Aircel received money) so. I lost rs 260.

-
My email id: kmrsjmt@gmail.com (Rs 100 recharge)
Operator id: kor[protected]
Recharge on 22 march
-
My email id: kmrsjmt1@gmail.com {rs 80 [two...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — porting issue - aircel

 shubh-21 on Mar 25, 2018
I'm unable to port my aircel number and facing this issue from the last 2 months. I had continously sent msg on 1900 for around 1 months on daily basis, at last finally i losses and visited the store for porting, however they denied, so request you to please help me as my number is not working from the 10 days and facing huge trouble due to this.
Aircel no : [protected]
Alternate no : [protected]...
Complaint comments  Read comments [1]Complaint category Other

Aircel — no network from past 24 hours

 ANKITA HATKAR on Mar 25, 2018
I stay in mumbai borivali. My son has no network from past 24 hours and it's happening for 2-3 days. I called customer care bt it's not one is picking up the call. It's my business number. What to do? Take some actions asap do i have to port my number to another operater?? How to resolve this issue? I have called [protected] many times but there is no response....
Complaint comments  Read comments Complaint category Employees

Aircel — my sim is not functioning

 leela Jodhava on Mar 25, 2018
Hai... My number ([protected]) as i could not make any calls from my number and i could not receive any calls. As iam an employee i need to make calls, but this sim is not working at all. This same number i have given for my bank account, so it is quite difficult to change my number. Even i need to get my cab messages daily from my company even those are not coming. It is becoming very difficult from me. Even in some scenarios i missed my cab as i could not get my cab message. Please try to resolve this problem as early as possible.
Thank you....
Complaint comments  Read comments Complaint category Computer Software

Aircel — unable to port

 Aakarsh Nangia on Mar 24, 2018
I have been trying to send the port message but have not received any code since the past one month. I have repeatedly tired to send the message. I have tried sending the port message on multiple service providers like airtel and vodafone as well but have not received any upc.
My number is [protected]
You can contact me on my email: aakarsh. Nangia27@gmail.com
Please resolve my issue immediately....
Complaint comments  Read comments Complaint category Business & Finances

Aircel — can't send port message

 Priti Pal on Mar 24, 2018
I am unable to send the port message for my Aircel number from last 10 days ..I am getting error message as sending failed and even now I am unable to call the customer care number ..please solve this soon as I need to port my number from Aircel..Even there is no range to it ..can't call or even receive .SMS facility is completely stopped...
Complaint comments  Read comments Complaint category Mobile Service Providers

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