Aircel Customer Care
Aircel Ltd.
Customer satisfaction rating: 40%
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9061
COMPLAINTS

Aircel Customer Care

Aircel Ltd.

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Address
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1395
down
617
+91 12 4476 5000  [Head Office]
up
775
down
361

Fax:
Fax:
+91 12 4429 0524  
+91 11 2699 0095  
+91 22 4260 6070  
+91 20 4140 6699  

Additional info

Hyderabad
No.8-2-681/3A & 8-2- 681/3, Lakshmi Cyber Centre, Road No.12, Banjara Hills, Hyderabad - 500 034
+91 40 6554 1234

New Delhi
A44, Mohan Cooperative Industrial Area, Near Haldirams, Mathura Road, New Delhi – 110 044
Tel: +91 97 1609 9999
Fax: +91 11 2699 0095

Bangalore

69/1, Golden Millennium 4th Floor, Millers Road, Vasanth Nagar, Bangalore - 560 052
+91 88 9204 1111

Mumbai
Opus Centre, Opp. Hotel Tunga Paradise, Road No : 47, MIDC, Andheri-Kurla Road, Andheri East, Mumbai – 400 093
Tel:
+91 97 6809 9990
+91 22 4260 6240
Fax: +91 22 4260 6070

Pune
CommerZone, 144 / 145, 2nd Building, 6th Floor, Ashok Samarth Path, Yerwada, Pune – 411 006
Tel: +91 20 4140 6666
Fax: +91 20 4140 6699

Chennai
4th Floor, Spencer Plaza, No.769, Anna Salai, Chennai – 600 002
Tel: +91 44 4228 0000
Fax: +91 44 4228 0123

Kolkata
Globsyn Crystal Building, 3rd Floor, Block EP, Plot - 11 & 12, Sector-V, Salt Lake, Kolkata - 700 091
Tel: +91 98 0459 8045
Fax: +91 33 2357 4236

Coimbatore
No.114, 2nd Floor, Sri Arthanari Towers, Race Course Road, Coimbatore – 641 018.
Tel:
+91 42 2650 2583
+91 42 2650 2683
Fax: +91 42 2427 0170

Ahmedabad
B-1005, 10th Floor, Narnarayan Complex, Opp. Ganesh Plaza, Nr. Navarangpura Bus Stand, Ahmedabad – 380 009
Tel: +91 79 6513 3001
Fax: +91 79 4007 5340

Ernakulam
3rd Floor, RR Arcade, Geethanjali Bus Stop, Thammanam Post, NH By-pass, Ernakulam – 682 032
Tel: +91 48 4419 0000
Fax: +91 48 4419 0350



View More Information...

Customer satisfaction rating
40%
Complaints
9061
Pending
3554
Resolved
2677
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Aircel related photos (865)

Aircel Complaints & Reviews

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Aircel — sim card registration failed after fill up kyc

 Zahid Ahmed Gouri on Mar 29, 2018
I am a customer of aircel pre-paid and mobile number is [protected] using since, last 2 years but the sim card not working now (Sim card registration failed) and company send me massages for filling kyc regularly last 2 months then i fill the kyc form at aircel store but after all my sim registration got failed.
Please activated the same as early as possible.
Thankig you!

By:- zahid ahmed gouri
Zahidahmedgouri07@gmail.com
Cell no.[protected], [protected]...
Complaint comments  Read comments [3]Complaint category Telecommunications

Aircel — want to resolve my problem

 umar_rockz on Mar 29, 2018
Respected sir/madam
My name is waseem noorkhan pathan. I am aircel user, my nu. Is [protected], had a lovely relationship with aircel for last 5 years, but unfortunately they screwed that up big time,
Wanting to port out, so they are blocking my the upc now! Is that's a new law, i'll start afresh but noway. All aircel stors also sacked
So i requesting you to kindly into this matter & give me a justice

Thanks and regards
Waseem pathan
[protected]
Waseemp11@gmail.com...
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Aircel — aircel number is deactivated [Resolved]

 srikanth yarram on Mar 29, 2018
Hi

My Aircel number [protected] is deactivated . I have linked to my adhar number aslo . On 28-Mar-2018 afternoon disconnected by aircel without any intimation,
We are very struggling to contact and sopped our daily all activities.
Becoz all bank and other transaction based otp, now it was stopped
Pl sort out issue immediately. If any want to any information please call to [protected]

Thanks & Regards
Srikanth...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — signal problem from 2 months

 Tottempudi usha rani on Mar 29, 2018
I am using aircel sim since 6 years but now, I am facing signal problem from last 2 months. i complained many times through aircel website and aircel express store but no one is responding.
i need to port my number to other service but signals are no coming as i'm not able to generate code...what should i do?

please solve the issue.

regards,
usha rani T...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — unable to get upc code for port out

 nara_9433 on Mar 31, 2018
My mobile phone number is [protected], sim number is 32196. From last one month, I am not getting any network from Aircel. Before that, I have not received any UPC code. Now, I am unable to get the port code through sms service, as there is no network. From last 30 days I am trying to get the UPC code through online server. However, so far, I am unable to get the port code.
The message from the server is " Unable to Generate UPC: Customer Mobile number is not active at CRM"
Please take necessary step to solve this issue, and provide the UPC code asap.

Thanks
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — sim activation for +91 9738281096

 Dinesh Babu.L on Mar 28, 2018
Hello Sir,
I am using the number +91 [protected] from long year. But due to NO NETWORK in our village from 3 months, i cant able to Use the sim. Now its showing SIM CARD REGISTRATION FAILED. So please Activate my SIM.

No on the sim backside is :[protected]

My another number is +91 [protected].

So please activate my sim +91 [protected] as soon as possible. I tried contacting customer care but no one is picking....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — aircel is not working

 bharathkumar1991 on Mar 28, 2018
My aircel sim is not getting network since 2 weeks.
My aircel number - [protected]
Let me know is it because of the network issue or the sim got expired.

If it is network issue let me know how can i get that or how can i port it to other network.

My location: 352, gopal nagar, hafeezpet, hyderabad, telangana 500085
Alternate number: [protected]
Name: bharath kumar pagidi...
Complaint comments  Read comments Complaint category Airlines

Aircel — upc code to port out from aircel.

 Kaveri Alizad (Jain) on Mar 28, 2018
Aircel stop service in maharashtra. I do not get upc code as my phone is not in network area on 31st jan.2018 at 12am at night., and now no any way to contact with them. My number stop working from that day.

From that day i was tried so much to contact with them. By customer care number, email, appleate authority.
But they cant be help me.
Its my business number, i dont want to loose it. I want this number back in working.
Please help me to get upc code from aircel maharashtra.
May be like me lots of people sufferring from thus situation.
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — refund of amount available as balance [Resolved]

 Mahendera Kumar on Mar 27, 2018
Sir, i was customer of aircel and having more than rs.5000/- as main balance but now a days aircel company close their network and i got great loss due my hard and fast money taken by aircel company.. And now a days no response and network how can get my amount refund.. Please help me.. It's great help for me my aircel number [protected].. And linked with aadhar also.. Please do the needful and action against aircel company and retrieve my hard and fast money.. Thanks with regards.....
Complaint comments  Read comments Complaint category Other

Aircel — upc code mismatch and porting request rejected

 K PAARI on Mar 27, 2018
After closure i got UPC code from aircel and given to vodaphone for porting. After waiting for 10 days it was rejected on 26 Mar 2018 for mismatch porting code and the user number. How this can happen when went personlly to their office in prestige Ploygon building and got the code written by their staff. My mob no [protected]....
Complaint comments  Read comments Complaint category Telecommunications

Aircel — my number got disconnected

 NarayanaReddy.T on Mar 27, 2018
I am using my aircel number [protected] from last 3 years. from past few weeks on words my number showing disconnected. I don't the reason behind that. but I can able to call to my contacts. but last two weeks on words I am not getting proper signal, not able cal and receive cal. please help me. This number is important for me. all my friends and family relatives having this number to contact with me. even I went aircel office near star bazar koramangala. they are saying that " problem with their end". they are not even trying for rectifying my problem. please provide my number ([protected]) portal...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — my aircel no. is not working and its network not available from last 1 month

 Deepanshu Aaloria on Mar 27, 2018
My aircel no. [protected] is not working and its network is not available from last one month. Around 2-3 months ago same problem had occurred then i had to purchase a new sim from your aircel store located in karol bagh. After purchasing new sim with same no. They started my number but after 1 and half month it is happened again. Its become like an headache. Please solve this problem and tell me how to start my this aircel number at the earliest....
Complaint comments  Read comments [4]Complaint category Telecommunications

Aircel — aircel network and info about sim serial no.

 prem.arya on Mar 27, 2018
My aircel sim is not working from few weeks, and this aircel no. Is very important for me. I am not able to port it as it is not showing the network. And there is also a problem i don't have its sim serial no. To port as sim was change to nano sim. Please tell me what to do. And please provide me sim serial no. For my number "[protected]" so i can process this.

There is another query actually this number number is in the name of my brother and he out of india right now. So can i port this number with my own supporting document. Please guide me

With regards!...
Complaint comments  Read comments [4]Complaint category Telecommunications

Aircel — mnp request not heeded by aircel

 Mdonekal on Mar 26, 2018
I have requested to port out from aircel as they have gone into liquidation/ bankruptcy. I had applied to jio through ekyc on 19 march 2018 for mnp. As per law, porting should be completed within 7 days or there will be a fine.

Very low morals of aircel company which is causing huge inconvenience to customers.

My number is [protected]. Please look into this issue....
Complaint comments  Read comments [4]Complaint category Mobile Service Providers

Aircel — sim card deactivated not able to port to other

 Nrt raju on Mar 26, 2018
I am aircel user since 1 month i m not able to make or receive calls for my aircel sim. This is very imp number i want to keep this number pl help to port or activate. This number is linked with my bank and i have no other number, i am not able to use banking transaction also. My aadhar number also linked with this number only, kindly help me to activate this number again....
Complaint comments  Read comments [7]Complaint category Other

Aircel — not getting ported cdt32949 [9841725980]

 Sivakumar Samy on Mar 26, 2018
Dear sir/madam,

I opted for porting from aircel for my number [protected].

The porting code comes as cdt32949 (Corporate code).

I have left the corporate and subsequently requested my number from corporate to individual long before..

With this code i am not able to port my number even though i am an individual customer.

I have requested vodafone for hosting my number. Please do help me by providing a new porting code as individual or accept the porting request from vodafone. I have provided my signed request form for change...
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Aircel — no network in the sim

 Shalu.apple39@gmail.com on Mar 26, 2018
I m currently living in jaipur, rajasthan. I was a permanent resident of kolkata west bengal... And the number was in use for more than 5-6 years and it has been registered in all the banks. Now i m not able to operate my banking related works. My phone broke due to some reasons and i was not able to operate my phone in which the sim was installed. And the day i reinstalled the new phone, it showed emergency calls only! I tried everything, but there was nothing i could do from jaipur. It has been around a month that my number has no network. Is this a way you treat your customers??? There has been...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — aircel porting issue my number - aircel

 mady0009 on Mar 26, 2018
After much trouble i got the port code for my aircel number as on 9 march and tried to port it to airtel, but on 13 march 2018 i got sms from aircel that airtel has been rejected by current operator as upc mismatch. For details, please contact your operator.
After that i have re-requested again on 16.03.2018 for port in but till date my number not port in.

I have try to contact airtel customer care, they have no records in their system about my number.

I am unable reach to you because your customer care not working in our area.

Kindly help me...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — port facility

 Kaliyan Pillai on Mar 26, 2018
We followed the option given from other sim to avail port for multiple times. Every time we received error messages.
Now there was neither balance nor recharge options available to send request from our aircel sim.
There was no response from the local office either.
We can't loose that number in use for many years.
Please help us with a solution!
Thanks
Kaliamoorthy. A...
Complaint comments  Read comments Complaint category Business & Finances

Aircel — my aircel number showing no service

 Prerna Gautam on Mar 26, 2018
I am using aircel from two to three years but from about one month my aircel number is showing no service this number is very important to me please take action on my complaint i use this number in my important work and now i'm unable to get message and calls and this affect my work and also i use this number in different forms so please pay attention to my complaint...
Complaint comments  Read comments Complaint category Airlines

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