Aircel Customer Care
Aircel Ltd.
Customer satisfaction rating: 37%
Submit a Complaint
10493
COMPLAINTS

Aircel Customer Care

Aircel Ltd.

TwitterFacebookLinkedInGoogle+
Address
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1383
down
616
+91 12 4476 5000  [Head Office]
up
773
down
358

Fax:
Fax:
+91 12 4429 0524  
+91 11 2699 0095  
+91 22 4260 6070  
+91 20 4140 6699  

Additional info

Hyderabad
No.8-2-681/3A & 8-2- 681/3, Lakshmi Cyber Centre, Road No.12, Banjara Hills, Hyderabad - 500 034
+91 40 6554 1234

New Delhi
A44, Mohan Cooperative Industrial Area, Near Haldirams, Mathura Road, New Delhi – 110 044
Tel: +91 97 1609 9999
Fax: +91 11 2699 0095

Bangalore

69/1, Golden Millennium 4th Floor, Millers Road, Vasanth Nagar, Bangalore - 560 052
+91 88 9204 1111

Mumbai
Opus Centre, Opp. Hotel Tunga Paradise, Road No : 47, MIDC, Andheri-Kurla Road, Andheri East, Mumbai – 400 093
Tel:
+91 97 6809 9990
+91 22 4260 6240
Fax: +91 22 4260 6070

Pune
CommerZone, 144 / 145, 2nd Building, 6th Floor, Ashok Samarth Path, Yerwada, Pune – 411 006
Tel: +91 20 4140 6666
Fax: +91 20 4140 6699

Chennai
4th Floor, Spencer Plaza, No.769, Anna Salai, Chennai – 600 002
Tel: +91 44 4228 0000
Fax: +91 44 4228 0123

Kolkata
Globsyn Crystal Building, 3rd Floor, Block EP, Plot - 11 & 12, Sector-V, Salt Lake, Kolkata - 700 091
Tel: +91 98 0459 8045
Fax: +91 33 2357 4236

Coimbatore
No.114, 2nd Floor, Sri Arthanari Towers, Race Course Road, Coimbatore – 641 018.
Tel:
+91 42 2650 2583
+91 42 2650 2683
Fax: +91 42 2427 0170

Ahmedabad
B-1005, 10th Floor, Narnarayan Complex, Opp. Ganesh Plaza, Nr. Navarangpura Bus Stand, Ahmedabad – 380 009
Tel: +91 79 6513 3001
Fax: +91 79 4007 5340

Ernakulam
3rd Floor, RR Arcade, Geethanjali Bus Stop, Thammanam Post, NH By-pass, Ernakulam – 682 032
Tel: +91 48 4419 0000
Fax: +91 48 4419 0350



View More Information...

Customer satisfaction rating
37%
Complaints
10493
Pending
4485
Resolved
2684
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Aircel related photos (931)

Aircel Complaints & Reviews

Sort by:

Aircel — my sim is not functioning

 leela Jodhava on Mar 25, 2018
Hai... My number ([protected]) as i could not make any calls from my number and i could not receive any calls. As iam an employee i need to make calls, but this sim is not working at all. This same number i have given for my bank account, so it is quite difficult to change my number. Even i need to get my cab messages daily from my company even those are not coming. It is becoming very difficult from me. Even in some scenarios i missed my cab as i could not get my cab message. Please try to resolve this problem as early as possible.
Thank you....
Complaint comments  Read comments Complaint category Computer Software

Aircel — unable to port

 Aakarsh Nangia on Mar 24, 2018
I have been trying to send the port message but have not received any code since the past one month. I have repeatedly tired to send the message. I have tried sending the port message on multiple service providers like airtel and vodafone as well but have not received any upc.
My number is [protected]
You can contact me on my email: aakarsh. Nangia27@gmail.com
Please resolve my issue immediately....
Complaint comments  Read comments Complaint category Business & Finances

Aircel — can't send port message

 Priti Pal on Mar 24, 2018
I am unable to send the port message for my Aircel number from last 10 days ..I am getting error message as sending failed and even now I am unable to call the customer care number ..please solve this soon as I need to port my number from Aircel..Even there is no range to it ..can't call or even receive .SMS facility is completely stopped...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — outgoing calls and sms issues

 Manohar D S on Mar 24, 2018
Hi
All of a sudden, incoming and outgoing calls, outgoing sms from aircel number is not working. Incoming sms is the only thing that works. I don't know the reason for this and the number is linked to my bank account, wallets etc. So its very important for me to have the number working as expected with all the services. Not even able to call the aircel customer care and all the network bars are shown....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — port number not

 Revathi rajkrishna on Mar 24, 2018
Thanks i have received my port number. Now problem is my fiance not yet received the port number he unable to change network service now. He gave this number to all areas. He can't change it. Please send port number for [protected]. Please send him as soon as possible. He tried all ways to receive it, but he not yet received. He have to keep this number for all id and documents. Hope you can understand...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — aircel not working

 Sinchan Sengupta on Mar 23, 2018
After much trouble i got the port code for my aircel number [protected], as dk246913 and tried to port it to bsnl, but aircel is not sending the required port information to bsnl to complete the process. The status says canceled after two attempts, the latest on 21.03.2018
Now, even the customer service voice call has stopped working for aircel to generate a new port code for re-doing the process.
My old number was submitted in almost all official documents....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — unable to generate upc code for coip numbers

 sahil kotru on Mar 23, 2018
I sahil kotru having two aircel postpaid (Coip) connections ([protected], [protected]) and i want to port that both numbers because aircel network is no longer but problem is that i am not able to generate upc code from both call ([protected]) and by sms to 1900 and also aircel closes all his stores, corporate office in my area because of that i am not able to port my numbers

So i requested you to pplease provide upc codes of my both numbers from aircel and resolved my problem

I shall be thankful to you...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — emergency call

 Hemanth Srinivas on Mar 23, 2018
Hi i am srinivas from vijayawada, andhra pradesh, i am using this aircel network since 6years, but now the network is not coming since 15 days, here in vijayawada the outlet was shutdown. What happened to the company? Is it closed? We are heard that the company was closed, is it true? What about our contracts? Awaiting for your help. Reply fast please.
Thanking you....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Aircel — upc not providing by aircel

 Sumalatha Nandru on Mar 23, 2018
Whats happening guys... Almost three weeks i have waited for upc but i haven't received anything.. Wats going on... Really one of the worst network i never ever experienced. I don't know what to do now.. My bank accounts are connected with aircel number. Iam waiting for signal but past 3 weeks there is no signals for aircel.. Guys please dont play with public, please provide upc number to us... We have trusted you guys and we have taken aircel network but you people not helping us. I'm requesting you people to provide my upc code asap....
Complaint comments  Read comments Complaint category Other

Aircel — not able to send port out sms to 1900

 Miliroy on Mar 23, 2018
I'm using aircel connection since january 10, 2018. Now i want to port my number due to the company's bankruptcy.

I have tried many times to send port out sms to 1900, but each time it's showing me failed notification.

This number is very crucial for me as it's used in many important documents already.

I dnt know where to call.. So, kindly help me out with this condition....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — regarding sim card shows no registration

 Abdul Banaqeeb on Mar 23, 2018
Hi hope all is well please kindly check the details of below mentioned number
[protected] it's my aircel number since i'm using this 7 years and i'm leaving in gulf without any information this sim card has unregistered please kindly open this sim number asap i would like to get kind response thanks
Regards
Abdulmannan mohammed
+[protected] (Bahrain)
[protected] (India)
Abdulbanaqeeb@gmail.com...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — not received an upc code

 Rajosmita Saha on Mar 22, 2018
I have still not yet received the upc code... I am not be able to port my number... My number is [protected]
My sms is also not working so if an upc code has been sent i will not be able to receive it... And if not through the sms how i am going to port my number pls let me know the method of getting my let me know as fast as possible... This is rediculous.. I just want a fast reply...
Complaint comments  Read comments [4]Complaint category Mobile Handsets

Aircel — there is no network from aircel sim from past 4 months

 Pankaja Mala on Mar 22, 2018
Tried to send message to get unique code for porting which aircel people are not allowing also. Tried to call customer service which ther are not connecting to communicate with aircel respresentatives.
If they can not service then should allow us to port. It is very unconvinience, we are using the number for many purposes now all the communication is blocked. Please respond earliest...
Complaint comments  Read comments [2]Complaint category Other

Aircel — unable to send message to 1900

 ranjan4uin on Mar 22, 2018
I am a aircel consumer last 5 year, but get some unusable issue with aircel network.
Need to port my aircel number to another telecome company but when i send massage to 1900 for porting my aircel number to get upc code, massage got fail every time even i try to call costomer care do not get any responce.

Please help to get upc number from aorcel...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Aircel — port message not submitted

 Beeshal on Mar 22, 2018
I've waited long enough but now my official transactions are getting hampered. So from last few days i'm trying to port my sim but i'm not able to get the code as message is not being sent. I am having lots of problem on day to day transactions. There's no authorized area to register the complaint and get this resolved. I am getting tired of all of this....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — aircel has still not sent details to port out to vodafone

 Sahk on Mar 22, 2018
I opted to port out of aircel since they announced on media(TV) that they would stop operations soon. After struggling for a few days to get the port code(UPC) I got it. I gave the number to the vodafone store to get the number with Vodafone. I completed the formalities and got a vodafone sim on 9.3.18. I was informed that it would take about 7 days to get actovated. Today, after 14 days, still it is not activated. I got informatiin from vodafone that they still did not get confirmation from aircel....
Complaint comments  Read comments [3]Complaint category Telecommunications

Aircel — refund wrong operators recharge

 Muthuvel Vel on Mar 22, 2018
I need to reverse my transaction through indian bank online banking for the transaction ref id :
Transaction
First time
Your a/c xxxx96780 is debited by rs. 99.00 for indbip[protected]/aircel prepaid/homethrough indpay - ref: bp[protected]- 22/03/2018 09:24- indian bank

Second time
Your a/c xxxx96780 is debited by rs. 99.00 for indbip[protected]/aircel prepaid/homethrough indpay - ref: bp[protected]- 22/03/2018 09:24- indian bank
As i done it the wrong operators [aircel] instead of vodafone number [[protected])

Please do...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Aircel — porting issue in aircel

 Afsar Sazaullah on Mar 21, 2018
I ported my number from aircel to vodafone oon 10th march 2018 but the sim has not activated even after 21th march .I called vodafone customer care they said that aircel is not releasing the customer.This is my main mobile number and i don't want to change it.Plz help.

Name :afsar sazaullah
ported mob no :[protected](aircel, west bengal)
email id:afsarindia04@gmail.Com
alternate mob no:[protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — delay in porting to another network

 Rahnil Barua on Mar 21, 2018
Dear sir/madam,
I submitted the documents including the porting number on 9-march-2018... And today 21-march-2018...7 days have already been gone but still my number did not get ported... Please do needful... I use only one number... Its quiet difficult to work without mobile phone.. My aircel mobile number is [protected] & [protected]... Thank you...
Complaint comments  Read comments [15]Complaint category Mobile Service Providers

Aircel — krishna kanta pattanayak

 Krishna kanta on Mar 21, 2018
Dear sir please my mobile number [protected], aircel chennai tamil nadu
I am requesting sir please my mobile number is missing give me this number
Taramani aircel office, no response,
Sixe meta i am writing [protected]. Number is not come through and again complaint give me this number sir, my address is changed, new address is mc nagar house 42, kaveri school in chennai tamil nadu 600097,
Please send my address, l am requesting answer me...
Complaint comments  Read comments [13]Complaint category Food

Recently Discussed

3 days ago
Aircel
not receiving payment over a year
5 days ago
Aircel
distribution full and final settlement
10 days ago
Aircel
mera mobile ghum
11 days ago
Aircel
extended expiry code
17 days ago
Aircel
upc expired on 19th april

Featured Complaints