Aircel Customer Care
Aircel Ltd.
Customer satisfaction rating: 37%
Submit a Complaint
10451
COMPLAINTS

Aircel Customer Care

Aircel Ltd.

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Address
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1376
down
614
+91 12 4476 5000  [Head Office]
up
765
down
357

Fax:
Fax:
+91 12 4429 0524  
+91 11 2699 0095  
+91 22 4260 6070  
+91 20 4140 6699  

Additional info

Hyderabad
No.8-2-681/3A & 8-2- 681/3, Lakshmi Cyber Centre, Road No.12, Banjara Hills, Hyderabad - 500 034
+91 40 6554 1234

New Delhi
A44, Mohan Cooperative Industrial Area, Near Haldirams, Mathura Road, New Delhi – 110 044
Tel: +91 97 1609 9999
Fax: +91 11 2699 0095

Bangalore

69/1, Golden Millennium 4th Floor, Millers Road, Vasanth Nagar, Bangalore - 560 052
+91 88 9204 1111

Mumbai
Opus Centre, Opp. Hotel Tunga Paradise, Road No : 47, MIDC, Andheri-Kurla Road, Andheri East, Mumbai – 400 093
Tel:
+91 97 6809 9990
+91 22 4260 6240
Fax: +91 22 4260 6070

Pune
CommerZone, 144 / 145, 2nd Building, 6th Floor, Ashok Samarth Path, Yerwada, Pune – 411 006
Tel: +91 20 4140 6666
Fax: +91 20 4140 6699

Chennai
4th Floor, Spencer Plaza, No.769, Anna Salai, Chennai – 600 002
Tel: +91 44 4228 0000
Fax: +91 44 4228 0123

Kolkata
Globsyn Crystal Building, 3rd Floor, Block EP, Plot - 11 & 12, Sector-V, Salt Lake, Kolkata - 700 091
Tel: +91 98 0459 8045
Fax: +91 33 2357 4236

Coimbatore
No.114, 2nd Floor, Sri Arthanari Towers, Race Course Road, Coimbatore – 641 018.
Tel:
+91 42 2650 2583
+91 42 2650 2683
Fax: +91 42 2427 0170

Ahmedabad
B-1005, 10th Floor, Narnarayan Complex, Opp. Ganesh Plaza, Nr. Navarangpura Bus Stand, Ahmedabad – 380 009
Tel: +91 79 6513 3001
Fax: +91 79 4007 5340

Ernakulam
3rd Floor, RR Arcade, Geethanjali Bus Stop, Thammanam Post, NH By-pass, Ernakulam – 682 032
Tel: +91 48 4419 0000
Fax: +91 48 4419 0350



View More Information...

Customer satisfaction rating
37%
Complaints
10451
Pending
4491
Resolved
2678
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Aircel related photos (929)

Aircel Complaints & Reviews

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Aircel — aircel has stopped all its services

 prafullt on Mar 18, 2018
Sir,
Aircel has not been providing network since last month. I tried to port out my number [protected] thrice last month only. But aircel did not issue the upc code. And they do not reply to any query or mail.

I request you to issue guidelines and order the company to send upc code. A number of customers are suffering from the same problem. So, please help all of us.

Thank you!...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — aircel aircel aircel not providing the unique porting code

 Yash2190 on Mar 18, 2018
Phone/mobile number:
  [protected]

Hi sir,

I am trying to change from aircel to airtel as there is no network of aircel at my workplace. But aircel is not providing me the unique porting code. I have send the sms requesting upc many times on 3 march 2018 but to no avail. Aircel guys please send me upc. As i am in dead zone of your coverage area.
I tried many time to get porting code by sending message to 1900 but fail i didn't get any revert message from aircel. For switching in other network i need upc code will you please help for getting the upc code...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — to get port number from aircel

 visha@2017 on Mar 18, 2018
Sir, i am saravanan from coimbatore tamilnadu my mobile number is [protected] pre paid, last 5digits sim number is 57486.. I tried all options to get upc number. But all in vain.. So that kindly help me to receive port number from aircel number for above i mentioned for the same.. I hope this consumers compliants
Will help me to get upc number.. Thanking you. By saravanan k...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — comploian for not able to generate port no using 1900

 dhanesh dwivedi on Mar 18, 2018
I cant send sms to company to porting since last 15 days my mob no. [protected].

Even my account balance was automatically reduced to 0. I tried contacting to customer care but there is no responce.

Even i can't send sms to 1900 port, plz give the proper solution.
Dont give the wrong info as its very imp no for me.

Dhanesh kumar dwivedi
Alternate no. For contact: [protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — can't send message to port my aircel number

 PrakashSaksham on Mar 18, 2018
I can't send message to 1900 to port my aircel number to another operator. Everytime when i try to send message, it fails to send.
My aircel number is gone in emergency call only but sometimes it comes out from emergency and i try to send "port xxxxxxxxxx" to 1900. Here x is my aircel number. All incoming calls are now disabled even when i recharged my message of recharge is also not coming.
Please reply as this number is so important to me....
Complaint comments  Read comments Complaint category Telecommunications

Aircel — telecom

 a007gam on Mar 18, 2018
Unable to port.
My aircel no : [protected]
Sim no :[protected]
Name : agam singhal

Please provide me upc to port my number.
I didn't get any port code by company. If company is closing then they send a port code or inform everyone about that before closing.
Now i am unable to talk customer care and unable to send message.
Please help me as this number is important for me....
Complaint comments  Read comments Complaint category Telecommunications

Aircel — can't get my upc number

 tuhinsb on Mar 17, 2018
I am trying to port my aircel no [protected]. As there is no network in that sim i can't send sms to 1900. I was trying to generate upc no from iccid no. But the retailer is saying that it is an incorrect number. I am just guessing an incident which may be the cause. My phone was stolen 3 -4 years ago so i made an fir and submitted the gd to aircel retailer and they provide me a new sim with the same number. Please guide me what to do and how can i keep this number. My this number is user adhar card, bank, gas everywhere. I have completed the kyc for this number a few months ago.
Please help...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — about of upc

 Prabin Chandra Das on Mar 18, 2018
I am facing many problems due to aircel network. I am disconnected from many days. I tried many times to port my number [protected]. I send massage. But i haven't got yet upc. Plz provide me upc to port another network. I used this network since 2006 a. D. It was my bad luck that aircel network is out of service. I am facing many problems such as receiving many massages from bank, electricity board, lic etc. I am unable to change my aircel number [protected]. I had given this number in my epf from too. So, it is very tuft to change with a new number. I had sent port massage 3 times on 23/2/2018. Buti...
Complaint comments  Read comments Complaint category Law & Civil Rights

Aircel — mismatch upc code of aircel

 alokkumar27289 on Mar 17, 2018
I gave a mnp request from aircel (Mobile no. [protected]) to airtel (Delhi circle). I got a message from airtel stating that aircel has rejected my request due to mismatch of the porting code.
But aircel upc code and the same is entered while submitting the document.
Kindly resolve the issue. Even a letter was submitted and again rejected one more time. This is like harassing us.

What is that aircel need, why there is no simple process to port out. I did paid 2 time excess amount for the prepaid, so that aircel is not rejecting saying as outstanding amount....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — aircel no.port issue

 sonuzee on Mar 17, 2018
I want to port my Aircel service to other service...Message not send to 1900 (Universal port number) from last two days. Even I called their complaint number 198, they keep saying me their server is down.

It is something blocked by Aircel, just to ensure that no body is able to PORT from aircel to other providers.

Regards,

Sonu Gupta...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — unable to get upc code to port from aircel to other network

 Manjunath Gupta on Mar 17, 2018
Dear sir,

We have 4 aircel connections, [protected], [protected], [protected], [protected]. We are unable to port to any net work (Within a day of recharging for unlimited calls, my sim stopped working, i lost all the recharged amount and not able to port as well)

Unable to call customer care also.

Kindly provide us the unique code to port for all the numbers [protected], [protected], [protected], [protected].

Regards,
Manjunath gupta
[protected]...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — unable to generate upc code. help needed asap

 enchanters on Mar 17, 2018
I am unable to port my number to other service due to signal problem. If i send my number to 1900 there is no reply, i also tried the aircel number to port chennai :[protected] but this is also of no use. I also tried the link https://ekyc.aircel.com:444/ekyc/genupc. Html but it implies service temporarily not available. I tried all my way to generate the upc code for aircel. I need this number as it is important for office purpose. I am getting frustrated as i am repeatedly trying to port my number from 2nd march 2018. Kindly help me in generating the upc code please. It will be very helpful to...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — unable to generate upc from aircel sim

 sadiegreen on Mar 17, 2018
My aircel sim from karnataka is not working for 2 weeks. The customer care people are not able to find a solution. I want to port to another network now. But since the sim is already deactive i am not being able to generate upc. This is my primary number and the number is very important to me. I want to port my sim as soon as possible. Please help.

Alternate contact number : [protected]
Mail : sudeshnapaul93@gmail.com...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — my aircel number showing register failed since 13th march

 Rupak kumar sahoo on Mar 20, 2018
My aircel number showing register failed suddenly from 13th march night. Still it is showing that. My number is [protected]. I want to port out my number. So i try to portable through sending message to 1900 on 1st march. But i does not receive any reply from aircel. So i try to portable my number again by sending sms to 1900 on 12th march night. But on 13th march my number showing not register. I have that number register in many places. So i want that number in any way. The service provided by aircel is very worst and i am not able to make even a phone call. Please resolve the issue so that i can...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — not receiving upc code for

 aamirgraphic on Mar 17, 2018
I want to port my aircel number to airtel because i am facing network problem in my area. Please provide me upc code so i can port my number to some other network. My number is [protected]. 6 month back in september i was tried to change but that time aircel people convince me to stay in aircel and they will solve my network problem. But now there is no network for long time. Please provide me upc code....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — upc for portout

 Keerthishkr on Mar 17, 2018
Hi,
I want to port form aircel to airtel but not able as they say upc provided is incorrect. I tried generating upv by sending sms but i'm not able to send port sms since there are no signals and the upc generated through ivr is not clearly audible.
I have sent mails to aircel customer care but no use. They doesn't provide provide any solution to the problem.

Please help. Me with new upc....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — unable to generate upc for porting

 hiteshjethra on Mar 18, 2018
I have tried sending port message but the message is not going. I need the upc code to port to other networks

I have 3 aircel numbers
[protected]
[protected]
[protected]

Please provide me the upc code for all 3 numbers

Hitesh

I have tried sending port message but the message is not going. I need the upc code to port to other networks....
Complaint comments  Read comments [33]Complaint category Telecommunications

Aircel — not provide number

 Sarthak Banerjee on Mar 17, 2018
Aircel do not share port number please help me. My no aircel [protected]. Thanks. Please share us.?...?. Please send me the details.. On my number. To frist. Please.[protected] my personal number. Aircel is very poor thinking. I need very urgency for this useful code. Please see the following details and give me the number. Very very thanks to the company....
Complaint comments  Read comments Complaint category Telecommunications

Aircel — my aircel number is stopped working.

 Ramakanta Tripathy on Mar 16, 2018
Name.. Ramakanta tripathy
Mobile no [protected].
I lived in contai city of west bengal pin code 721401.
In this place my number is not working.
My sim is not working for last few weeks...
Please resolve the issue as soon as possible.
Message me on my alternative number [protected] solution for the issue.

Let solve the issue as soon as possible. As this number is my permanent number and important for me....
Complaint comments  Read comments Complaint category Telecommunications

Aircel — port code and no customer service and no stores available

 BharathiRavi on Mar 16, 2018
Hi,

I'm using aircel number from past 8 years and these month the signals are not good and i have planned to port it other network, not able to receive port code reply when i sent sms to 1900, no aircel stores opened in my surrounding areas, not able to reach customer support team to resolve issues.
Hope you try to understand my urgency and resolve issue asap.

Regards,
Bharathi...
Complaint comments  Read comments [8]Complaint category Mobile Service Providers

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