[Resolved] Aircel — Balance cannot refund | |||
Hi My Aircel number. 1)Complaint On 04.09.2014 I have main balance suddenly amount deduced Rs.50 i'm not subscribed to anything. Later i call your customer service they said amount will be refund within 48 hours. Not yet amount was refunded. Please Refund my amount as soon as possible. Complaint number:1-[protected], 1-[protected] 2) Second Complaint: I recharged my aircel number for Rs.453 on 23rd Sep 2014. And I have main balance of Rs. 355 suddenly full amount deduced. i'm not subscribed to your VAS services. Later I contacted your 198 customer call they said you are . But i'm not activate this so please refund my account Rs355. Note: I'm Customer of aircel since 6 years. So please response to this mail as soon as possible. And refund my deduced amount. complaint no: 1-[protected] And i'm aircel past 6 years. For the past one month i lost Rs.405 plus from aircel. Cheating Network, Worst Network, Poor Network...etc = AIRCEL Note: If this process continues i will put bad review in all websites about AIRCEL. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Hi Harshikrish,
Thank you for reaching us at Social Care.
We have forwarded your request to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in
Thank you for reaching us at Social Care.
We have forwarded your request to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in
Im.complaint at 20 sep 2014.
Ur given reply at 22 sep 2014
Till now no one representative contact me.
Plz dont cheat ur cutomer.
I[censored]r do like this. I will give a bad review to top most websites...
In aircel ur customet service is very worst...
And customer support also very bad...
Ur not given a correct responds to the customer.
(Aircel is very verry very worst in customer service)
Ur given reply at 22 sep 2014
Till now no one representative contact me.
Plz dont cheat ur cutomer.
I[censored]r do like this. I will give a bad review to top most websites...
In aircel ur customet service is very worst...
And customer support also very bad...
Ur not given a correct responds to the customer.
(Aircel is very verry very worst in customer service)
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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My Aircel number.
1)Complaint
On 04.09.2014 I have main balance suddenly amount deduced
Rs.50 i'm not subscribed to anything.
Later i call your customer service they said amount will be refund within 48 hours. Not yet amount was refunded.
Please Refund my amount as soon as possible.
Complaint number:1-[protected],
1-[protected]
2) Second Complaint:
I recharged my aircel number for Rs.453 on 15th Sep 2014. And I have main balance of Rs. 355 suddenly full amount deduced.
i'm not subscribed to your VAS services. Later I contacted your 198 customer call they said you are . But i'm not activate this so please refund my account Rs355. Note: I'm Customer of aircel since 6 years. So please response to this mail as soon as possible. And refund my deduced amount.
complaint no: 1-[protected]
And i'm aircel past 6 years.
For the month i lost Rs.405 plus from aircel.
Cheating Network, Worst Network, Poor Network...etc = AIRCEL
Note:
If this process continues i will put bad review in all websites about AIRCEL.