[Resolved] Aircel — Balance customer care dwara kate jaane hetu

Sonuladnun

from Lucknow, Uttar Pradesh

Address:

341306

My name is firoj khan my no [protected] h me 30.4.2017 ka castmarcare se bat ki call rate sasti janne krne hetu to castmarcare ne call katte hi apne aap mere no pr 9 rs ki service5 bar activity kr di jisse mera 45 ka balance kat gya to mene waps castmarcare me call liya to castmarcare ne mere se bat nhi krke mere se fight krne lga or call kat diya esa kai bar ho gya h me chahta hu ise castmarcare ko company se nikal dena chahiye mere pass is sab ki recording h agar aap bi meri nhi sunte ho to me ab cort me jauga

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Jun 6, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

May 04, 2017

Aircel Customer Care's response Dear Customer(Sonuladnun),

We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue:

Executive name:
Date and time of call:
Number which you have called:

Warm Regards,
Aircel Social Media Team

Verified Support

May 05, 2017

Aircel Customer Care's response Dear Customer(Sonuladnun),

We would like to inform you that as a onetime service gesture waiver of Rs.45 is being effected in your account. Thank you for your valuable feedback.

Warm Regards,
Aircel Social Media Team