[Resolved] Aircel — Balance cut from main balance without reason

suraj simha

from Bengaluru Pete, Karnataka

Address:

Bangalore Urban, Karnataka

Sir………………………… My Mobile no is [protected] (Aircel Karnataka) i had 110 rs balance in my account i recharged 64 rs night 1gb 3g pack at 12.10 am through ussd code Present balance was 46 After conformation i started browsing from 12.20 am But i lost my 46 rs as data charge I complained regarding this to aircel coustomer care but they din't took it forward So plz cashback my lost balance of 46rs

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Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2015

Aircel Customer Care's response Hi suraj simha,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Verified Support

Oct 08, 2015

Aircel Customer Care's response Hi suraj simha,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in