[Resolved]  Aircel — balance debit i am not using internet on my aircel [protected]

Address:Jaipur, Rajasthan, 302021
Website:aircel.com

Dear sir / madam

Several times my balance was but i am not using internet from last 1 years

Automatic internet start i received msg on screen of amt 0.10 like use

Pls help me this process i compliant for many times on 198 call cantre he

U using internet i have already connection of jio why i use aircel internet

Thanks & regards

Devendra sharma

[protected]
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Sep 28, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2017
Aircel Customer Care's response
Dear Customer (devendra1279),

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Date & Time of deduction:
Amount deducted:
Any message received upon deduction (screenshot):

Warm Regards,
Aircel Social Media Team
Verified Support
Aug 28, 2017
Aircel Customer Care's response
Dear Customer (devendra1279),

We would like to inform you that we have checked your account details and have found that you have used GPRS on 27/08/2017 and received messages for the same. You are requested to please check handset setting for the same.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

This is to inform you that my mobile with number [protected] is missing.
I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately. Awaiting to hear from you.
What is the reason for taking fingers print on adhar linkage in aircel network. Some part of the tamilnadu, aircel people are taking the whole hand print and then linking with adhar. who given the authority of taking people finger prints for private company?

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