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Aircel

Aircel — Balance debuted

Address:Nizamabad, Andhra Pradesh

Hi Im abdul abdul bari my no is [protected] presently I'm in international roaming i.ein saudia arabia My balance was 390+ rupes When i reached in saudia arabia Assoon as open my phone when I chek bal its jst 104 rupess 290+ rupes debuted frm acount This nt first time for me to romaing international with ths no I have went on international roaming previously also bt nothing hapen bt nw all of sudden 290+ balance debuted from account I m unable to recive phone Plz slove my problem soon and return my balance Hopping you wil helpful for me
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Comments

Hi Bari,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
Reply
Dear Ahmedabdulbari

We regret the inconvenience caused, Kindly share the following details for us to assist you better:
Aircel No.:
Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:

Warm Regards
Aircel Social Care Team
Reply
HI Ahmedabdulbari,

Kindly note that there is no wrong or incorrect charges on your account, the balance was utilized for calls charges.

Regards,
Aircel
Reply
Hi in response to your msgwhich is below
I have recreceived msg that 99rupess dedicated
For international roaming charges
But this is no such kind of charges from any networnetwork
And remaining deduction
200+ rupes
I have not make any call r SMS iif any plz show me proof r no to which I have call

HI Ahmedabdulbari,

Kindly note that there is no wrong or incorrect charges on your account, the balance was utilized for calls charges.

Regards,
Aircel
Reply

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