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[Resolved]  Aircel — Balance deducted for a service which i not activated

Address:208011
Website:aircel

My name is shailendra and no is [protected].i am using aircel for almost 4 years.Today early in the morning when i woke up i saw a message in which they mentioned ur 25 rs is deducted for a service(juicy weekly ) activated on your no.
I instantly unscribed that service by messaging STOP after that tried to talk customer care who are not responding my call.
This is shameful wiggle of aircel.
Paise earn karne ka ye kaun sa formula h.return my deducted money as soon as possible
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Aug 6, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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6 Comments

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Comments

Dear Shailendra(shailhbti),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Reply
First of all thanks for giving your concern on it.
Still i didn't receive my deducted credit.
Reply
Dear Aircel
You send me a message which i added through image in which you mentioned that my issues has been solved.
I am asking you what you did and if my issue has resolved then why i didn't get my money back till now...
Give me clear explanation

Reply
Dear Shailendra(shailhbti),

We would like to inform you that Rs.25 have been credited in your account.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Reply
Thanks to consumercomplaints.in
for giving concern on it and helping me to resolve it...
Also thank u to aircel for correcting its fault...
Reply
Dear Shailendra(shailhbti),

Thanks for your valuable feedback. At Aircel India, customer satisfaction has always been our priority.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Reply

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