[Resolved] Aircel — Balance deducted from my number [protected] | |||
From my number 30 rs balance deducted on 19 and 21 for vas service which is not activated by me. When I call customer care on 25 th told it will be reversed within 48 hours but not reversed so I again called on 27 th they told me not possible to return the deducted balace complain number is 1-[protected]. will stop using this number. this thing happend repeteadly. i also send mail to "Kolkata - Care (E)", "Kolkata - Appellate (E)", nodalofficer.[protected]@aircel.co.in But no response. This number used by my mother suddenly 0 balance put her in trouble for emergency condition. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear prosanta,
As per our system records, waiver of Rs.37/- posted in your account. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.
Please feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
As per our system records, waiver of Rs.37/- posted in your account. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.
Please feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in