Aircel — Balance deducted from prepaid mobile | |||||
Balance from my mobile number [protected] has got deducted without any prior notification. I had around ₹137 on Main account & ₹642 on dedicated (promotional) balance, not the amount is showing 0 now. As checked with customer care they said that both the balance got deducted due to internet usage. But I have kept my mobile data off since yesterday night, also the customer care person is not providing proper information about data usage. Also how dedicated account balance got deducted due to usage of internet ? Why was the browsing not stopped while the data was consumed and also ₹137 from my main balance is deducted ? Why do the operator sucks all the balances ? Was this information helpful? | |||||
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Aircel Social Care Team