[Resolved]  Aircel — Balance deducted two times.

Address:Kolkata, West Bengal, 700016

Hello,
I am using aircel number since years but last two time when i recharged my balacne had been dedecuted without my knowledge. I recharged for rs.20 each time and i just made 1 call for rs 1.35 first time and for the second time i made a call 2 times for rs 1.35 each but my whole amount is deducted.why?i called up on complaint helpline but no use, no one is there to receive call.Everytime the call is being disconnected automatically.i want my money back in my no. I should get minimum rs 25.its my request to you, kindly get me out of this situation.i do not expect this from aircel. My no.is ([protected])
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Mar 20, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2017
Aircel Customer Care's response
Dear Sharmin Arif,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
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