Aircel — Balance deducted unnecessarily on my no. [protected]

Address:411018

Name : Mandar sharad Oraskar

My balance deducted by aircel unnecessarily on Mar 10, 2016

Every now and then my balance gets deducted and aircel unnecessarily activates unnecessary services like video talkies, Aircel deals etc for which i never ever subscribed.
I am really fed up. Right now I see every week my balance is getting deducted by 30rs- 50rs.
I need an immediate refund and want aircel to stop and not to activate any services. Dont tell me that it got activated by customer induced method. I have heard that enough now.
Special note : I have been trying to call your customer service centre since 3 days all day all time it has facing heavy traffic.
So please resolve my issue at earliest.
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Aircel customer support has been notified about the posted complaint.
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Comments

Dear Customer(mandar.oraskar),

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

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