[Resolved] Aircel — Balance deducted without any cause, although pack activated message is gives

bhupesh12115

from Manoharpur, Rajasthan

Address:	Jaipur, Rajasthan, 302022
Website:	www.aircel.com

My no is [protected] and i am bhupesh jangid .Today at 7.45am i have recharged the 12 rupees internet pack that gives me 100 mb 3g data. I got the message of activate the pack. But they not gives me 100 mb data and after this my 80 rupees balance is also deducted.
From last month they deduct my 200 rupees balance
After this they are not responding my call.
I want my balance that is deducted and further i don't want to any this inconvenience.

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May 29, 2017

Complaint marked as Resolved

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear bhupesh jangid(bhupesh12115),

We regret for the inconvenience caused. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Please share the following details regarding your recharge issue:

Mode of recharge:

And for deduction issue please share:

Any message received upon deduction:

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

abhipatva

i reacharged 27 rupees but i not recieved balance. i recieved one message from aircel company .27 reacharged and get 27 rupees talktime . i not recieved my talktime

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Abhi(abhipatva),

We regret for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Recharge Date:
Mode of recharge:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in