[Resolved]  Aircel — Balance deducted without prior notice

Address:

Kolkata, West Bengal

This is sghosh and i am severely facing issues for the last few months with this disgusting network operator. last month my balance was deducted amounting to rs 30. I had called up the cust.care to complain.they assured me that my balance would get refunded. and the service would be discontinued. bot this month the same took place again. I had recharged my no. with rs 60 full talk-time(17th aug 2015) and by yesterday night my balance was deducted.i received a message that my service has been renewed.. i called up the cust care bt repeatedly got the same answer that all cust.executives are busy. i tried to call from a different no.and immediately got connected..the cust care executive was extremely rude to answer and then she refused to refund my money back saying that THE SERVICE WAS RENEWED.. i had asked to transfer the call to their senior .. the executive told that the senior cant be transfered.. i have a ques to aircel.. why do u deceive people in such a way?? and then you have no proper answer ..