[Resolved] Aircel — Balance deduction. 228 rs. | |||||
Dear sir/madam [protected] ye no. Aircel ke h isme mere balance se 228RS ka balance km ho gya ... n hi to mere pass koi call aaya n hi msg. Ye balance 7/1/17 ko morning me cut huaa tha .. mene mob. Ka balance cutde hi. Aircel call center me call kiya unhone muze kuch b nhi bataya bs kh diya ki aapki jankari abhi upload nhi h .. mene 30mint bad fir kiya ... tb b muze ye hi kaha aapki call senior ke pass transfer kr rhe h fir aircel customer walo ne meri call cut kr di... or ab aircel call center me krta hu to call milta hi nhi.. plz help sir ... 228 rupees is prakar cut krenge to kha liye fir kama kr ... Was this information helpful? | |||||
Feb 14, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jan 09, 2017 Aircel Customer Care's response Dear Harsh Singh Tanwar, We are forwarding your concern to the team. Please allow us some time to get back to you. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Jan 12, 2017 Aircel Customer Care's response Dear Harsh Singh Tanwar, We would like to inform you that we have checked your account details and found that you have used GPRS beyond free usage on 07-Jan-2017 at 07:40:32 and charged Rs.228.70 for same. We regret to inform that we are unable to process any kind of adjustment in this regard. Thanks and Regards Aircel Social Media Team | |||||
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