[Resolved] Aircel — balance deduction and poor network provider, poor customer care service, poor response | |
Duffer company and customer support!!! I have just bought your simcard and now you start deducting my main balance. I am trying to contact your customer support continuously since 3 days but they are not receiving the call. And now after three days you will not return my balance according to you. Shame on you and your customer support. Your network is also so bad. Network is playing hide and seek with my phone... Every thing is very bad... I had mailed a complain to you (Abs. [protected]@aircel.co.in) but after 24 hours you did not respond... Shame on you... If you have some respect then kindly resolve my problem. Was this information helpful? | |
Oct 24, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Sep 01, 2017 Aircel Customer Care's response Dear madhurendra, We regret the inconvenience caused. Kindly share the following details in order to look into your issue: Aircel No.: Signal Bars: Alternate No.: Date & Time of deduction: Amount deducted: Any message received upon deduction: Complete address: Landmark: Specific location(indoor/outdoors): Thanks & Regards Aircel Social Media Team | |
 2 Comments | |
Comments
My Mobile number is [protected].without any call/SMS there is deduction in my talktime balance.tried to complain to customer care but they asked me call after 4 hours, currently server is down.i request to them to book my complain but they refuse to do so.
Reply
Dear Sir /Madam,
This is to inform you that my mobile with number [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately. Awating to hear from you.
Thanking you,
Your's Sincerely,
Dinesh
This is to inform you that my mobile with number [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately. Awating to hear from you.
Thanking you,
Your's Sincerely,
Dinesh
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