Aircel — Balance deduction. | |
It is really frustrating.
My Aircel Prepaid No is [protected]. My account balance has been deducted
subsequently 04 times for subscribing a value added service and that
also without my permission. Among the 04 times 02 (two) times will
refunded but another 02 (two) times was not refunded. Last amount
deducted on 22.03.2015, When I complained about this to the customer
care executive I was told that the service has been discontinued and my
balance will be added within 72 hours. But more or less 90 hours has
passed without any result for my earlier deduction and few time is left
for 72 hours for present deduction (which deducted on 22.03.2015). My
balance has not been returned. Please do the needful. Was this information helpful? | |
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Aircel customer support has been notified about the posted complaint. | |
 3 Comments | |
Comments
Every week Aircel is deducting 25 Rs. from main balance. After complaining they don't solve the problem & told that balances are deducting for clicking some internet link. But I m nt using internet of Aircel. Such a helpless customer care it is ever i've seen & once receiving the call from customer they don't attend the call for 2nd time.
Every week Aircel is deducting 25 Rs. from main balance. After
complaining they do not solve the problem and told
that balances are deducting for clicking some internet link. But I m not
using internet of Aircel. Such a helpless customer care it is ever I have seen and once receiving the call from customer
they do not attend the call for 2nd time.
complaining they do not solve the problem and told
that balances are deducting for clicking some internet link. But I m not
using internet of Aircel. Such a helpless customer care it is ever I have seen and once receiving the call from customer
they do not attend the call for 2nd time.
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in