[Resolved] Aircel — Balance deduction

Mansingh Patel

from Bengaluru, Karnataka

Address:	560049
Website:	www.aircel.com/AircelWar/appmanager/aircel/karnataka

In my mobile number one offer were there as 37=200mb 7d + 37 tt
I recharged for the same. But i did not get any balance.
I called customer care number 198 but till 15 min i did not get any response.
Then i again called then till 30 min no reply.
Then i again called after 10 min on person talk and said call tomorrow.
What is this???

And also whenever i need any help, call to customer they never respond.

Please credit same balance into my account.

Was this information helpful?

No (0)

Yes (0)

Jun 1, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2017

Aircel Customer Care's response Dear Mansingh Patel,

We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue:

Date of offer message received:
Recharge Date:
Mode of recharge:
Transaction ID:

Warm Regards,
Aircel Social Media Team

Verified Support

Apr 28, 2017

Aircel Customer Care's response Dear Mansingh Patel,

We would like to inform you that the Rs.37/- has been credited to your account as mentioned in the SMS.

Warm Regards,
Aircel Social Media Team