Address: | Sundargarh, Odisha, 769003 | Website: | www.aircel.com |
Dear sir/mam, readers i want to inform you about my last main balance deduction from my aircel nob without any info.As i had recharged my nob with rs69 comany credited me rs69 of main balance+databalance of 69mb.But after 3days all my balance had been taken away without any information i called customer care service but they told me that by using net it collapsed there is no question of data usage as per i was having 69mb and that to i am using 2g data in symbian phone.sorry to say my main balance of about rs70 has been taken away without any notice.Though i have activated DND service in my prepaid nob so there is no question of company poping msgs or calling at me.I will be very happy and thankfull to you if there could be further refund process or action could be taken against it.THANKyou
Regards-
email id- [protected]@gmail.com sir/mam, readers i want to inform you about my last main balance deduction from my aircel nob without any info.As i had recharged my nob with rs69 comany credited me rs69 of main balance+databalance of 69mb.But after 3days all my balance had been taken away without any information i called customer care service but they told me that by using net it collapsed there is no question of data usage as per i was having 69mb and that to i am using 2g data in symbian phone.sorry to say my main balance of about rs70 has been taken away without any notice.Though i have activated DND service in my prepaid nob so there is no question of company poping msgs or calling at me.I will be very happy and thankfull to you if there could be further refund process or action could be taken against it.THANKyou
Regards-
email id- [protected]@gmail.com Was this information helpful? |
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Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in