Aircel — Balance deduction without any confirmation message

Address: Chennai, Tamil Nadu, 600069
Website: aircel.com

My Aircel Mobile Number Is [protected].My Mobile Balance RS 29 Deducted, Without Any Confirmation Message On 4th-Nov-2015.After Complained About it, They Said, that, We Have Network Issue and Many Customers Has this Same Problem, So You Will Get Your Balance Refund Within Next 48 hours.But Now it is 09th-Nov-2015, I did not receive Any Refund.Often I had complained Many Times..But No Use..Fraud Company And Worst Network I Have Ever Seen..Dont Use This Network.
Was this information helpful?
No (0)
Yes (0)
 
2 Comments

Comments

Hi Shiva Vinoth,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Dear Shiva Vinoth,

We have analyzed your account from Nov 1st to 10th there is no drop in data service. Your amount charged for Multiple Voice calls only, as per the base tariff.

Regards,
Aircel Social Care Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10592
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information