Aircel — Balance deduction without any confirmation message

Shiva Vinoth

Address:	Chennai, Tamil Nadu, 600069
Website:	aircel.com

My Aircel Mobile Number Is [protected].My Mobile Balance RS 29 Deducted, Without Any Confirmation Message On 4th-Nov-2015.After Complained About it, They Said, that, We Have Network Issue and Many Customers Has this Same Problem, So You Will Get Your Balance Refund Within Next 48 hours.But Now it is 09th-Nov-2015, I did not receive Any Refund.Often I had complained Many Times..But No Use..Fraud Company And Worst Network I Have Ever Seen..Dont Use This Network.

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Shiva Vinoth,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Shiva Vinoth,

We have analyzed your account from Nov 1st to 10th there is no drop in data service. Your amount charged for Multiple Voice calls only, as per the base tariff.

Regards,
Aircel Social Care Team