[Resolved]  Aircel — Balance deduction without any reason.

Address:

Kolkata, West Bengal

Respected sir, My name is Probhakar Mohinta and my no is [protected]. I am reporting this complain for wrong balance deduction.. Yesterday at evening i have balance above 50 rs and have done some phone calls but when i am chequing my balace at night after a call the balace comes to 9 rs. I i cant imagine that how the balance has been deducted. I use rate cutter for low call rate and i also using data plan of rs 275. So when i call to customer support they told me that the deduction information has not been updated on their system.. It is very shameful thing that if a problem will be not updated timely then how could you improve your service... It is my request to you that if you can help me in this problem i will be very thankful to you. Please try to give me the money refund back which is wrongly deducted . Thank You.