[Resolved]  Aircel — balance deduction without any reason .

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at about the rest money ... my bal was Rs 50 and u all have deducted it one by one 5- 10 times and made it 1 .I hvnt downloaded any song any wallpaper . Not a single messege was sent from your company . And you are telling that i have downloaded song . I am having net pack with me and knows very well how to download songs and wallpapers . Then why i will spent my balance on downloading . Plzz refund my all balances .

Again now my balance deducted 10 rs without any reason before 1 hour ... What should I do now .. U all are troubling me from 2 month. Why this problem is going on . Refund my 50 rupees total as early as possible...

Hi rinu upadhaya,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Dear Rinu Upadhaya

We regret the inconvenience caused, Kindly share the following details for us to assist you better:
Aircel No.:
Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:

Warm Regards
Aircel Social Care Team

[protected]
Date[protected]
Time - between 4 to 6 pm
Amount - 10 rupees
No message received
This type Of information 5 times i have given for previous deduction thats why it is now 50 rupees total deduction ... I want all ..

Now no action taken
.

Dear rinu upadhaya,

As per our system records, it has been found that your balance Rs. 25/- got deducted on 9/1/2015 due to Download of VAS- VPACK- TECHZONE through WAP . Credit of 25/- has been posted in your A/C from our end on 9/1/2015. Hope the resolution offered meets

your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in

Why again 25 rupees is deducted from my account . Now u will Say what i have downloaded with having net balance. I think this company has become fraud . i was complaining about my previous deduction now plzzz i beg you for this i m not so rich .. Even i have activated dnd .