Aircel — Balance detect

Sir
Mera name Shashikant Dwivedi h mera Mo. No. [protected] h mera balance 17/07/16 ko RS 35 detect kr liya Maine customer care me coll 10pm me to bola gya Ki apka balance waps ho jayega but waps nhi huwa . Uske bad mera no. Block kr diya gya mai customer care me coll nhi kr sakta maine dusre no SE coll Ki usme bola gya Ki apka balance waps ho jayega but waps nhi huwa.
Uske bad per day mera rs9 detect ho rha h aur customer care wale koyi response nhi de rhe .
Maine aj dusre dost ke no. SE call Ki 1:30 PR aur Maine Puri problem share Ki but bina mery problem ko solve kiye coll cut kr di gyi aur us no ko bhi block kr diya gya .
Sir plz help me . sir get my problem solved and refund my balance ..
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Dear Shashikant Dwivedi([protected]),

We are forwarding your issue to the team. Meanwhile please share "Any message received upon deduction" so that our team can look into your issue.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Dear Customer ([protected]),

We'd like to inform you that as per the records, there is a balance deduction of Rs 35/- towards the “JUI7” service activated on 17/07/2016.However, we have deactivated the service and as a goodwill gesture Rs. 35/- would be credited soon. We would request you to avoid clicking on any WAP links popping up during browsing.

Warm Regards,
Aircel Social Media Team

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