Aircel — Balance getting deducted oftem | |||
My balance is getting deducted often from aircel as value added service using 155223 recently I lost 30 Rs for the same kindly stop any kind of this and I don't want any VAS. These kind of incidents are kind of occurring more often, I don't require any kind of value added service provided by Aircel. I request aircel to refund my amount Mobile Number : [protected] Was this information helpful? | |||
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Aircel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Hi K.K Bharath,
Your disputing on the VAS charges towards HNMNDES activated through WAP. An amount of Rs.30/- was charged and it was towards auto renewal on 15/7/2015. Now, the VAS pack has been deactivated. An amount of Rs.30/- will be credited to your account within 24hrs as approval has been received for crediting the amount.
Regards,
Aircel Social Care Team
Your disputing on the VAS charges towards HNMNDES activated through WAP. An amount of Rs.30/- was charged and it was towards auto renewal on 15/7/2015. Now, the VAS pack has been deactivated. An amount of Rs.30/- will be credited to your account within 24hrs as approval has been received for crediting the amount.
Regards,
Aircel Social Care Team
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in