Aircel — BALANCE ISSUE

Address:Hyderabad, Andhra Pradesh

I've recharged with 199 through online recharge after two days i balance was rapidly deducting from main account balance however, i've only made few calls thereafter i been trying to customer care but, i did'nt get the proper response from them they are simply saying that i've subscribed an offer but the reality is i never subscibed any offer give since the day that am using Aircel Network i tried reaching customer care at last i heard that the balance will be refunded within 24hrs of time but, that never happended till today as of today my main balance is 2.Rs/- my humble request is to take the neccessary action on this and do needful. Thank You.
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Pushkarnath,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [protected]@aircel.co.in to help you.

Thanks & Regards

Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information