Aircel — Balance not refunded neither provided | |||
I did a recharge of Rs 60 (Full talktime) on 27th Dec but it has been 2 days and I am yet to receive my balance. I was asked to wait for 2 hours on 27th dec but it has been 40 hours that I am to get my balance. I would now like to get my money refunded and not recharged. Also I would like to complain against the Kolkata Aircel Customer Care for providing false information and blocking my number to get connected to them. I want my money back to my account ASAP. Was this information helpful? | |||
|
Aircel customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Hi,
I am unable to lodge a complaint as I am unable to get connected to Customer Support Executive via 198.
My contact no. for which I faced this experience is [protected].
Thanks
Manish Rathi
[protected]
I am unable to lodge a complaint as I am unable to get connected to Customer Support Executive via 198.
My contact no. for which I faced this experience is [protected].
Thanks
Manish Rathi
[protected]
Hi All,
I hope that I will be refunded my balance but I think you too know that sharing details of Debit Card is against the Policy. I got a cal from Aircel asking my Debit Card No, Expiry Date, CVV No and I hope that you know that CVV No cant be shared.
So, please stop the stupidity of asking for the crendentials and refund my balance to the Account directly.
Thanks,
Manish Rathi
I hope that I will be refunded my balance but I think you too know that sharing details of Debit Card is against the Policy. I got a cal from Aircel asking my Debit Card No, Expiry Date, CVV No and I hope that you know that CVV No cant be shared.
So, please stop the stupidity of asking for the crendentials and refund my balance to the Account directly.
Thanks,
Manish Rathi
Hi manish98320,
Thank you for reaching us at Social Care.
We have forwarded your request to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in
Thank you for reaching us at Social Care.
We have forwarded your request to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [protected]@aircel.co.in to help you.
Warm Regards,
Aircel Social Care Team