Aircel — Balance reduction ,and due to mistake of customer care mistake my balance is not refundable

Address:New Delhi, Delhi

Sir, my balance reduction by aircel company and when i call to cutomer care they deactivated my all services and insure me that your balance must be refundable a few hours but my balance not refund and now customer care emploees say sorry this type of irrespontial behaviour is rediuculus and aircel grivence box not work, it only for just show off kindly take and action on of this company which cheat public and stop this type dectatersip behaviour of aircel company my mob. no. is [protected]
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Aircel customer support has been notified about the posted complaint.
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Hi ekloveya,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Dear ekloveya,

We regret the inconvenience cause to you. We would like to inform you that you have subscrible two service DNCHAT, MOCMU30 through OBD on 2, 3 July hence no waiver applicable, service has been deactivated successfully.

Regards.
Team Aircel

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