[Resolved] Aircel — Balance refund postpaid connection

Karthik Bharathi

from Chennai, Tamil Nadu

Address:

600073

I have ported my aircel connection. I have paid excess amount for smooth porting. As per last bill, there is a balance of rs.561/- to be refunded. My number [protected]. Last bill number:[protected] dated 20/04/2017.
Name: j karthik bharathi
Address: 15/2, sri sai enclave, karpagam avenue, sembakkam, chennai 600073.
Also, i have updated my address lot times, but still my bill shows old address.

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Jun 16, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

May 04, 2017

azhar.khan's response Hi dis is shaik wali
My sim got lock
Asking for puk code
My contact no is [protected]
My address 8-3-229/E/95
Venkatgiri
Yousufguda
Hyderabad
Pincode-500045
Plz reply me on my alternate no [protected]
As soon as possible
Thanks

Verified Support

May 09, 2017

Aircel Customer Care's response Dear Karthik Bharathi,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Thanks and Regards
Aircel Social Media Team

Verified Support

May 10, 2017

Aircel Customer Care's response Dear Karthik Bharathi,

We would like to inform you that the amount of Rs.561 will be refunded to your billing address within 30 working days.

Thanks and Regards,
Aircel Social Media Team

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Comments

azhar.khan

from Hyderabad, Telangana

Hi dis is shaik wali
My sim got lock
My contact no is [protected]
My address 8-3-229/E/95
Venkatgiri
Yousufguda
Hyderabad
Pincode-500045
my alternate no [protected]
As soon as possible
Thanks

Aircel Customer Care's response, May 9, 2017

Verified Support

Dear Customer(azhar.khan),

Thanks for reaching out to us. Please share the following information to confirm your identity:

Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Aircel Customer Care's response, May 9, 2017

Verified Support

Hi Azhar Khan,

Thanks for sharing your concern with us. Please find the PUK 03524216 regarding your Aircel no. 9700264788

Warm Regards,
Aircel Social Media Team