[Resolved] Aircel — Bill payment concern against :[protected]

abhishekpriyadarshy

Address:

New Delhi, Delhi, 110062

Hi Team,

As today morning again received a call from one of your advocate against a legal notice for bill payment issue of [protected] and amount is 502.

But the same amount I have already paid on 22/12/2015 and below are following details:
Transaction no : DL[protected]
Payment on Dummy no: [protected] (This Number Has been given by Aircel Customer care team only)
Payment Amount: 502

This Detail of 6July 2016
I am also sharing you the contact detail as well as file no, which I received from your side.
Legal Call : [protected]
File no: S/2957
Again Today (8Dec2016)
Legal Call : [protected]
File no: TC105

I don't know why getting this type of call again and again. I had already send so many mails to Aircel customer care but they are giving any proper solution. was it my fault to use Aircel services in past?

Please check this matter as soon as possible and close it.

Regards,
Abhishek
Mob: [protected]

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jan 10, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2016

Aircel Customer Care's response Dear Customer(abhishekpriyadarshy),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team