[Resolved] Aircel — Bill queries reg

sureshkumar M.E

from Vellore, Tamil Nadu

Address:

600072

In my Bill information since i used less call but the amount is too high.No one giving clear response.Plz verify.My plan detail magic combo 299.The billing period 26/11/2016 to 25/12/2016.credit limit 1400 calls.I cannot bear the this high amount .please verify and tell.I used call charge 506+72+104.This is the first time i am having this large amount of 1207.This much amount is very high .Plz verify .

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Mar 1, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2017

Aircel Customer Care's response Dear Sureshkumar M.E,

We are forwarding your issue to the team. Meanwhile please share the below mentioned details:

Alternate No.:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Jan 24, 2017

Aircel Customer Care's response Dear Sureshkumar M.E,

We have verified your number and found that you utilized calls 53 hrs . Hence he was charged Rs.639 with tax.

Warm Regards,
Aircel Social Media Team