[Resolved] Aircel — blocking the number

Jaya115

from Bengaluru, Karnataka

Address:

Chennai, Tamil Nadu

This is to inform you that my mobile with number [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately. Awating to hear from you. Though we have went to aircel office directly so many times (Nearly 5 times in 6 months), they did not block my sim and asking us to pay more amount. We are not using that mobile number for nearly 6 months. But they are keep on increasing the bill and forcing us to pay the bill, instead of blocking the sim. ([protected])

Very worst service ever

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Jan 10, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Dec 04, 2017

Updated by Jaya115 How come they are expecting us to pay the bill for the lost mobile.

Verified Support

Dec 05, 2017

Aircel Customer Care's response Dear Customer (Jaya115),

Thanks for reaching out to us. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:

Last recharge amount(Prepaid):
Date of Birth:
Complete Address:

Warm Regards,
Aircel Social Media Team

Verified Support

Dec 06, 2017

Aircel Customer Care's response Dear Customer (Jaya115),

We hope that our team got in touch with you and shared all the requisite information.

Warm Regards,
Aircel Social Media Team