[Resolved] Aircel — Call barred to the wrong number

Manoj Ganesan

from Chennai, Tamil Nadu

Address:

Coimbatore, Tamil Nadu, 641031

Yesterday on 17th May 2017 I've mafe a complaint to aircel to block my father's aircel number as his mobile was lost, I've given my mobile number as an alternate number. But they have barred incoming and outgoin calls to my mobile number. I am able to view my current balance but not able to make calls and recieve calls.
I cannot even make calls to Customer care to make a complaint.

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Jun 26, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

May 18, 2017

Aircel Customer Care's response Dear Manoj Ganesan,

Thanks for reaching out to us. Please share the following information (regarding the which is lost and is to be blocked) to confirm your identity:

Aircel No.:
Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Also, share your concerned Aircel number which has been mistakenly blocked and is to be unbarred now.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

May 26, 2017

Aircel Customer Care's response Dear Manoj Ganesan,

We hope your issue has been resolved. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team