Aircel — Call charge

Address:769012
Website:gmail

Respected Sir, I am satya kama sahoo, a Aircel telecommunation user-no-[protected], today morning i had check my balance the balance is 16.48 rupes and i make a call to my friend no-[protected] i have talk him 6.2second my balance deduct 1.84paise, actuly call charge is 91.00paise, at last i receive a sms your rest amount is 12.98rupes, my questine is rest ammount is where go. please give me the proper calculation. --Reagards, Satya kama sahoo mo-[protected]
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Hi Satya Kama Sahoo,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Hi Satya Kama Sahoo,

We have checked& found on Date 10/17/2015 09:34:11am you had call to this number 73815##### for 2555 sec so that as per tariff 1P/2S charge for your main account Rs 12.78 . Hence no wrong deduction found.

Regards,
Aircel Social Care Team
Dear Satya Kama Sahoo,

As per our system records, we checked & found on Dt 10/17/2015 09:34:11 AM you had call to this number 73815##### for 2555 sec so that as per tariff 1P/2S charge for your main account Rs 12.78 . No wrong deduction found . Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.
Please feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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