[Resolved] Aircel — Call rate change FRC recharge 79 for 84 days but call rate not change and not solve problem by customer careNot working and ca | |||
Sir i recharge mobile no [protected] in 4-5 july 2015 FRC 79 for 84 Days for call rate change. but call rate not changed. charged for out going call 1 paisa 1 second. if charged frc 79 then call rate changed 1 paisa for 02 second . after then i called on customer care. my ref. no [protected]. but yet call rate not changed (1 paisa 02 second) and not wrong charged back in my account. so plz 1- frc recharge 79 benifit give on july 2015. and continue benifit for 84 days 2- calculeted wrong charge and variotion amount credit in my number. my aircell no [protected] 3- if any problem in solve up two point then plz call me on my number. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Oct 03, 2015 Aircel Customer Care's response Hello op nehra, We would like to inform you that as your mobile latched on 3G network hence you have charged 1p/1sec. Regards, Aircel Team | |||
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in