[Resolved] Aircel — cannot connect to 3g network

Bobinxavier

from Mumbai, Maharashtra

Address:

Mysore, Karnataka

I am not able to connect to 3g network on my aircel number [protected].i have Contacted the customer care through 119 and 121 but they were telling that ushould send sms or try *3# but i have tried that and i get the message "Dear subscriber, You Have Already Activate/DeActivate 3G services on your Aircel mobile. To explore find out the world of possibilities visit www.aircel.com, ... " another executive told me that i should activate 3g from 3g handset only. but none of what they told works and i am not able to register on aircel 3g even though full range 3g is available. Anf customer care is not picking my calls from last 3 days.. Please take action to activate 3g on my sim. Already started regtetting buying aircel sim...

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Aug 13, 2020

Complaint marked as Resolved

Jan 28, 2014

Updated by Bobinxavier It seems today (28th)i got a missed call from aircel..but i was not able to pick up.then i tried contacting aircel customer care through [protected]
And an executive picked up and heard my complaint.he told me that i will be forwarded to gprs department and then forwarded me to somewhere where i can get gprs setting .i called again and now yhey are not picking. All i need is to be able to connect to 3g and aircel should do something for that..

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel

Warm regards,
Thanks!
Team Aircel India .

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi,

Hope your issue has been addressed by our Member Relation Executive.

For further queries email your mobile no. and request to [protected]@aircel.co.in or you can also get in touch with us at https://twitter.com/Aircel

Warm regards,
Thanks!
Aircel Social Media.

saikat Purkait

from Pune, Maharashtra

I am not able to connect to 3g network on my aircel number [protected].I have Contacted the customer care through 119 and 121 but they were telling that you should send sms(Start 3G to 121) or try *3# but I have tried that and I get the message "Dear subscriber, You Have Already Activate/DeActivate 3G services on your Aircel mobile. To explore find out the world of possibilities visit www.aircel.com.

Kindly help me as early as possible.