[Resolved] Aircel — cannot port from aircel

sonykuriakose

from Kottayam, Kerala

Address:

Chennai, Tamil Nadu, 686504

Hi team
I would like to port from aircel . I have sent messages many times to 1900 but the messages are not being sent. Am getting the error 21.I have raised the complaint 3 times to the customer service but they have closed the issue without resolving it. I need to urgently port it as I have relocated to Kerala and they don't have services here and I have to link my aadhar. pls do the needful on an urgent basis. My mob no [protected]

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Jan 23, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2017

Aircel Customer Care's response Dear Customer (sonykuriakose),

We regret the inconvenience caused. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for better assistance:

The format of sending the Port Out message:
The screenshot of the error received after sending the PORT Out message:

Warm Regards,
Aircel Social Media Team

Verified Support

Dec 12, 2017

Aircel Customer Care's response Dear Customer (sonykuriakose),

We hope that our team got in touch with you and your concern has been resolved.

Warm Regards,
Aircel Social Media Team