[Resolved] Aircel — Cheating on internet services

Vicky198487

Address:	Bhojpur, Bihar, 802163
Website:	aircei

Sir i was receiving messages from aircel that after recharging with Rs 67 you will get 1GB 2G/3G data for 28 days. The benefit data will be credited in 8hours. I recharged my no on 11 mar but till now i didn't get the benefit. I called customer care they avoid the calls and they barred the no to call centre.when i tried with another no they did the same.they are cheating and making fools to customers.pl help.

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Aug 9, 2021

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Mar 17, 2016

Updated by Vicky198487 Message received on 11 mar .recharged through paytm on 11 mar at 1637hrs.transaction id BHR[protected]. Aircel no [protected]

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Vicky(Vicky198487 ),

We regret for the inconvenience caused, Kindly share the following details so that our team can look into your issue:

Aircel No.:
Date of offer message received:
Mode of recharge:
Transaction ID:

Warm Regards,
Aircel Social Care Team

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Vicky(Vicky198487),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Warm Regards,
Aircel Social Care Team

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Team,

Request to you to kindly share the Screenshot of the SMS that you received with offer details.

Warm Regards,
Aircel Social Care Team