[Resolved] Aircel — Complaint against aircel internet

Zahir Darvesh

from Kota, Rajasthan

Address:	Bangalore, Karnataka, 560045
Website:	aircel

Dear All,

my aircel mobile no. [protected], I had data plan on my mobile active which I had taken. on
[protected] for 21 days which wil expired on[protected]. but I m unable to use internet on my mobile from ur aircel network..

please check & revert back.

Dear Customer, your data pack rechrge for 148 is successful. Enjoy 1 GB data valid for 21 days.

thanking you

Maheeram

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Jun 17, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

May 11, 2017

Aircel Customer Care's response Dear Zahir Darvesh,

We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:

Signal Bars:
Alternate No.:
Complete Address with PIN Code (Including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc.):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:

Thanks and Regards,
Aircel Social Media Team

Verified Support

May 15, 2017

Aircel Customer Care's response Dear Zahir Darvesh,

We would like to inform you that our team tried contacting you but the no. was not reachable. We request you to share the following details to proceed further:

Signal Bars:
Alternate No.:
Complete Address with PIN Code (Including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc.):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:

Thanks and Regards,
Aircel Social Media Team