[Resolved] Aircel — Complaint for postpaid number allotment confusion and mismanagement. | |||||
Dear aircel customer care, This is m vijayakeerthy from vellore, tn. I have booked a postpaid number [protected] on 14-april-2016, and paid vanity charge rs. 500 and sim charge of rs.351 on 16-april-2016. Fyi, purchase order copy is added in the attachement. I have submitted id proof and photograph to vellore coco agency on the same day. They have verified my address on 18-april-2016 in person and handed over sim. Find the details of sim below. But, the number [protected] is activated to another customer by erode aircel agency on 19-april-2016 14:30hrs. I am confused, Why this number is activated to another person and not me? What about the payment i have made to the vellore aircel agency? I need this number. Please take necessary steps to allocate the number to me. Details: Sim :[protected] Phone : [protected] Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||||
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We regret for the inconvenience caused. Please share your Alternate Number so that our team can look into your issue.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
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Aircel Social Care Team
Email us at [protected]@aircel.co.in