Aircel — Complaint raised against aircel 2g/3g data validity-reg

Address:Chennai, Tamil Nadu, 603203
Website:Aircel

Dear sir/madam

this is sudhakar, chennai. I have recharged my aircel number, [protected] for 101rs on 6th april 2016, at 8:07 & 8:09 pm, after getting offer message from dt-655514. Details of the message given by below

"rc 101 = 1 gb 3g/2g data for 28 days! Offer only for you!!Recharge with rc 101 now & get 1 gb 3g/2g data valid for 28 days!". Received 6th april, 9:23am.

According to the message i will get 1 gb 2/3g net data for 28 days, but the system information and customer care service people informed as only 2 days validity. Service people said that they are not responsible for the controversial message. I expect aircel management give support their customers. I hope the management will give the extended validity against the query.

kindly fulfill the above mentioned query.

Regards,

Sudhakar
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Complaint comments 

Comments

Dear Sudhakar([protected]@gmail.com),

We regret for the inconvenience caused. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Please share the following details so that our team can look into your issue:

Mode of recharge:
Transaction ID:

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Customer ([protected]@gmail.com),

We'd like to inform you that the rate cutter 101/- validity, 28 days has been attached on your number.

Warm Regards,
Aircel Social Care Team

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