Aircel — Complaint regarding the fraud done by aircel distributor r. k enterprises (arumbakkam) [protected]

Address:Chennai, Tamil Nadu, 600079

Respected sir,
My aircel postpaid mobile number is [protected] in the name of prajwal. Sir, on the time of recieving this postpaid simcard from the above mentioned distributor i paid a security deposit of rs.300. I was given a reciept. The proprietor of r. K enterprises told that he will update the deposi amount in my aircel account and i can deduct the amount from my 3rd month bill. After the completion of 3 months i found out that the amount has still not been been updated. I contacted my nearest aircel store located near choolai post office in chennai. They contacted the person and asked him to update the amount on 6 june 2016. The next day when i called the distributor i was told that the amount will be updated by him today (7 june 2016). But today it is 8 june 2016 and still the amount has not been updated. When i called the person regarding the issue i was answered in a vulgar slang and he spoke vulgar words towards me. After some time when i tried to contact him he disconnected my call without answering and added my number to the block list. Now i am not able to contact him. I am attaching the payment reciept with this mail. I kindly request you to do the needful and make tha payment. And i also request you to take severe action against the person affilated with r. K enterprises. Such people working with aircel are the one responsible for the bad name a company is getting. Please take the necessary action sir. The payment reciept is attached for the proof.

Thank you,
Yours truly,
Prajwal p kothari.
([protected])
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer(prajwalkothari),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Executive name(If remember):
Date & time of information:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team
Dear Customer(prajwalkothari),

We apologise for the inconvenience you had with us. We have taken the necessary action against the executive.

Thanks and Regards
Aircel Social Media Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information