Aircel — Complete balance reduce after every rechrage, [protected] and [protected]

Address:Ghaziabad, Uttar Pradesh

Hi Aircel Team,

I am using two number from more than 3.5 years now these day facing the all balance reduce from Both Number:

[protected]: I have recharge multiple time from last six month but aircel doing the reduction from mobile balance, I called many time in customer care to close all unnecessary application .
I have recharge with 150 and 100 than again 110 but aircel detect the all amount from this mobile account after closing the unknown services from aircel which is auto enable.

But don’t understand why they don’t understand the problem o[censored]ser. So I am thinking to portability of this number and I have to complain in consumer forum about those incident happening from aircel.

[protected]: Sam thing happening with this number

Thanks,
Kapil
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Hi KD Tyagi,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Dear KD Tyagi,

We regret to inform you that as per our records your shared number [protected] have been Charges for wap usage charges on 12 July 2015 and Currently you are using 98rs Pi pack that time no balance deduction found.

Regards.
Team Aircel
Dear KD Tyagi,

We regret to inform you that as per our records on your shared number [protected], no balance deduction found.

Regards,
Team Aircel

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