[Resolved] Aircel — continuing vas activations in spite of repeated requests. no response after 5 mails | |
Sir, i my mobile [protected]has been receiving unwarranted activations for a long time... I tried 155223 but they say no activations done for this number... I call and they give lame reasons and do not respond... I mailed to cs then they deactivate... But immediately the activations start... I again mail... Again deactivated... Again started activations immediately... This has continued for five times... Each time multiple activations are done... This time around 40 activations have been done till now since last 2 days. What Was this information helpful? | |
Feb 10, 2018 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Dec 30, 2017 Krishnamoorthi Thiagaraja Sasthirigal's response 10 years regular customer of aircel prepaid. lost time met some of your officials, i have been advised to change the account to postpaid. i am not happy with the performance of post paid, and i like to use only prepaid. when contacted the office, they told it will take 1 year..please change this.they never told earlier.if not i close aircel.
Verified Support Jan 05, 2018 Aircel Customer Care's response Dear Customer (Rishva), We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon. Warm Regards, Aircel Social Media Team Verified Support Jan 08, 2018 Aircel Customer Care's response Dear Customer (Rishva), Based on your request, VAS charges of Rs.27 has been credited to your mobile number as TT. Warm Regards, Aircel Social Media Team | |
 3 Comments | |
Comments
Main chahata hu ki[protected] ye no kis name she registered hai please say something
Aircel Customer Care's response, Jan 5, 2018
Verified Support
Dear Customer (Colours Channel),
Thanks for contacting us. We regret to inform you that we'll not be able to help you in this regard as we are not allowed to share customer details because of high-security reasons.
Further, we request you to visit your nearest Aircel store for more details in this regard.
Warm Regards,
Aircel Social Media Team
Thanks for contacting us. We regret to inform you that we'll not be able to help you in this regard as we are not allowed to share customer details because of high-security reasons.
Further, we request you to visit your nearest Aircel store for more details in this regard.
Warm Regards,
Aircel Social Media Team
10 years regular customer of aircel prepaid. lost time met some of your officials, i have been advised to change the account to postpaid. i am not happy with the performance of post paid, and i like to use only prepaid. when contacted the office, they told it will take 1 year..please change this.they never told earlier.if not i close aircel.
Aircel Customer Care's response, Jan 5, 2018
Verified Support
Aircel Customer Care's response, Jan 13, 2018
Verified Support
Dear Krishnamoorthi,
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Warm Regards,
Aircel Social Media Team
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Warm Regards,
Aircel Social Media Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
We regret the inconvenience caused. Kindly share the following details in order to look into your issue:
Aircel No.:
Date & Time of deduction:
Regards,
Aircel Social Media Team
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Warm Regards,
Aircel Social Media Team