[Resolved]  Aircel — Conversion of postpaid to prepaid not done

Address:

600041

I have post paid connection([protected]) in my name A.Sreethar, Chennai Adyar and i have requested your Aircel customer outlet in Kottivakkam branch in the last week of January 2017 and paid current dues, submitted all documents along with written request as requested by your office and i have been told that i will be called by your customer care office regarding the reason for going prepaid connection.The call has come and i have told the reason and i have been requested by your office to submit all documents along with one photo and the same has been submitted by me in your Air Cell office Spencer Tower, Chennai on 28/02/2017 after paying current and future dues.On that day i was told that the post paid connection will be converted into prepaid connection within 20 days from 28/02/2017 but till date same has not been done your office and my connection is still in post paid status.I request you to look into the matter and do the needful urgently for converting the post paid connection to prepaid connection.I request your co operation in this regard.