[Resolved]  Aircel — CUSTOMER CARE EXECUTIVE DROPPING MY CALL WITHOUT ANY RESOLUTION

Address:Srinagar, Jammu and Kashmir

I AM USING [protected] SIM FOR MY DONGLE FROM ABOUT 9 MONTHS I USED TO RECHARGE RS198 3G I USE IT FOR ABOUT 14 TO 15 EVERY TIME BUT FROM LAST TWO RECHARGES IT GETS CONSUMED IN ONLY 5 TO 8 DAYS WITHOUT ANY EXTRA DOWNLOADING OR ANY EXTRA USAGE.FINALLY I CALLED AIRCEL CUSTOMER CARE FOR THE SAME ACCORDING TO THEM THEY ARE NOT DOING ANYTHING FOR THE SAME I REQUESTED THEM THAT THERE WILL BE ANY SYSTEMATIC PROBLEM BUT THEY SIMPLY REFUSED AND I CALLED THEM MANY TIMES FOR THE SAME BUT THEY ARE DROPPING MY CALL WITHOUT ANY SOLUTION . SO I REQUEST PLS TAKE SOME ACTION AGANIST THEM
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Aug 14, 2020
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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Hi rajawasimraja,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
Dear rajawasimraja,

As per the data pack -198 you get- 1 GB data 2G/3G for 28 days after consumption of free data GPRS Tariff 0.10P /10
KB .
Data usage depends on the user's consumption.

Regards,
AIRCEL

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