Aircel — Customer Mobile amount taken silently | |||
Because of following reason: 1. I had 2G data pack re charge Rs148 on 2015/05/01(9.47PM) due to my data pack low display remaining 11Mb available validity date 03/05/15. 2. DT-Aircel sent 100% percentage usage message on 02/05/15 (3.08AM) [Before recharge of 2G-Data pack Rs.148] 3. I had received message deducted Rs.66 for 6MB data for in my main account dated on 02/05/15 ( 6.00 AM) 4. I call to customer care detail of deducted amount reason. They are don't have data so wait for 24hrs. Aircel Worst Service. 1. If amount deducted call to customer care not given reason due to no data for my Aircel No - [protected]- No Answer. 2. Without my data how can you deducted my amount? - No answer 3. Customer wait for 24 Hrs or more for this reason so Aircel worst customer care data. 4. Who will immediate responsibility person don't know for customer care. 5. In case deducted amount reason/recovery after 24hrs or 48 hrs( This is one of Fraud for Aircel) 6. If Customer amount silently taken for Aircel . Beware of customer Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Hi Saravannan.
We have tried reaching the you for clarifications, but unable to
reach, we require the alternate contact number of yours
We have tried reaching the you for clarifications, but unable to
reach, we require the alternate contact number of yours
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in