Aircel — Customer service one of the worst

Address:Chennai, Tamil Nadu, 600122
Website:www.aircel.com

My incoming and out going getting barred very frequently saying that i have not paid for some other no which in fact i have paid and given letters to cancel the no and some body called me also for the confirmation of cancellation. But till date nothing happened.

I have spoke to customer care no 198 and written mails to customer care, appelette, nodel officer, even to their social media id. But could not get any solution to the problem. I have been using their services for the more than 15 years but never a satisfied customer. I do have some other service providers no which i have not faced any problem but aircel i am living with full of problems only. NO ONE IS THERE TO GIVE SOLUTION FOR THE PROBLEM. I HAVE BEEN USING THIS ONLY FOR A SENTIMENTAL SINCE IT WAS MY FIRST NO NOT FOR THEIR SERVICE AT ALL.
If some body can give me contact details of a person who can give solution in aircel please help me.

Regards
Rajinikanth
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Dear Rajinikanth(mrajinir),

We regret for the inconvenience caused. Kindly share your Aircel No. with us so that we can assist you in a better way.

Warm Regards,
Aircel Social Care Team
my no is [protected] and I have also marked your id in my mail. Please check
Dear Rajinikanth(mrajinir),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Warm Regards,
Aircel Social Care Team
Dear Rajinikanth(mrajinir),

We have verified your number and found that the number is very well active.
Please feel free to contact us on [protected]@aircel.co.in for any further assistance.

Warm Regards,
Aircel Social Care Team

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    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
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    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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